Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
Love this vehicle
by Alex from Wisconsin
December 16, 2018
This is my second equinox and I'm in love. The 2018 was quite an upgrade from the already great 2017. The ride is very smooth. I love all of the upgraded features: heated steering wheeling, back and front camera as well as an overhead camera view, heated/a/c seats, and the list goes on. I would highly recommend this vehicle.
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
Tania and Walter: Deb and I can not thank you enough for making our car buying experience so much fun and so easy. You are truly a wonderful person. Colonial is extremely lucky to have representatives like you. We wish you the best in everything you do and thank you so much for making our time car shopping so much fun.
Tom and Deb Bianchi
Love our new Equinox.
by A. Morgan from Cripple Creek, CO
November 26, 2018
My husband is 6'5" and I am 5' tall. Buying a vehicle that is comfortable for both of us to drive has been a challenge. And then to add to our problems, my husband has MS and must use a walker. So before we test drive a vehicle we had to fit the walker into the cargo space. Not feasible in most vehicles we tried. The Equinox fit all our needs and we couldn't be happier.
Having done my research talked to and taken test drives at the various dealers, that had the truck I wanted, I made my last stop at Colonial West in Fitchburg. From my inertial contact with Tania to my experience with Luke I was very impressed that I had finally found a dealer that listened to and respected my approach to truck buying. Luke had just the right blend of knowledge and professionalism. I didn't get passed along to managers and Luke got the deal done for me. Jz
by Grannyme from Westland, MI
November 22, 2018
We were rear ended while stopped at a red light by a F450 truck going approximately 45 mph. Although the car will not be driving anywhere as the rear passenger wheel was broken off and rear windows shattered, we walked away! Feeling thankful that GM designed this car to withstand this type of accident.
Kept me informed with service updates and issues associated with the repair process. Repair work was done properly. Worked with me in timing of picking up my vehicle.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
Chevy Equinox Has Balanced My Transportation Needs
by tpete313 from La Jolla, CA
December 27, 2018
I love the liftgate, and especially, the rear backing camera!
Yesterday, I loaded 10+ boxes of donations into the SUV and everything fit smoothly. Plus, it fits in my one-car garage!
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
Best smaller S U V out of other vehicles. eg. Kia
by Padraig from Venice, Florida
December 19, 2018
Vehicle is loaded with technology, such as navigation from cell phone, etc. Safety lane alert, wider view of back up camera. will purchase another in a few years.
This is the second vehicle Chris Foley has helped s to purchase. From Imperial. He made the experience fluid with a great deal. Excellent customer service from Chris.
Has all the features I wanted!
by desert lilac from Scottsdale, AZ
December 3, 2018
Comfortable, with all new console, camera, music, tech and safety options, plenty of room, great visibility, towing capability, stylish interior and exterior, flexible configuration, and good gas mileage
The team at Imperial is friendly and accommodating. They made my out of state sale easy and painless. Imperial is always willing to take extra time or that extra step to make sure you get what you want and they take the time to make sure you have everything you need. I cannot wait to enjoy my new car! Thank you Paul, Tommy, and the rest of the Imperial team!
Josh and Omar were very personable people that did not seem like your average pushy salesmen. Josh, my salesman, respected what I was looking for in my next vehicle and was able to negotiate a good price for it along with my trade-in. Second vehicle I've bought from Imperial and I would definitely recommend them to friends and family.
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