Hard the rate, not sure how the rest of the place is, but when you go in with the internet and you are looking for the best deal, you find a good deal and then they change the internet price with you sitting there in the salesman booth by 3000 dollars. I didn't think of it until I left, but that it fine they do not have my business.
Mr. Frank Benitez was our sales associate and we told him that we did not want to do the back and forth sales dance that usually occurs at other dealerships. Mr. Benitez went to the sales manager only once and the deal was done. This was one of the fastest sales experiences for a new SUV. The finance department was fast, and explained everything well. I highly recommend Parks Chevrolet and Mr. Benitez when looking for a new vehicle.
Went in to purchase a new Silverado. By far the best car buying experience I’ve ever had! The salesman Kurt is the man to go see, he helped with every question and step of my car buying process! Go see Kurt today you won’t be disappointed
Came to the dealership to look at a 2017 Terrain. Walked in and was greeted by the salesman Kurt Freitag. He was very nice and helpful with a lot of knowledge about the car. He was really nice and wanted to know what our needs were to make sure the car we were looking at would work for us. He showed the car and answered all our question about the car. We went inside and in less then 3 hrs the car was ours. There was no waiting as he took care of our need. I highly recommend him if you are ever in the need for a car
I have always had great experience when visiting City Chevrolet which is why I chose them to sell me my first NEW car. I was help immediately after arriving given estimated time for services & they were prefect. My car came with 2 free oil changes & I purchased an additional oil change package to ensure my car is taken car of throughout the life of my car. I am very satisfied with my experience.
Rick Hendrick City Chevrolet sales Representative Orlando Hall provided my wife and I excellent service in our search for a vehicle. Mr. Hall was very knowledgeable of the dealership’s inventory and upfront about the dealers methods and ethical standards in negotiating a sale. We were very appreciative of the negotiation process and the final sale. We highly recommend this dealership.
by Kevin, The British Hairdresser and Yoga Teacher from Charlotte NC
September 21, 2018
I went to three local dealerships looking for help trading my Volvo and all of them appeared to unable or unwilling to help. Then I cold-called Rick Hendrick's City Chevrolet about a truck they had listed for sale. That truck didn't work, but the sales associate Garret Williams, and the managers Scott Moore and Charles Harris moved a financial mountain to make a deal work for a brand new truck. I have purchased numerous brands of vehicles from two other Hendrick dealerships in the past and each time its a great experience. This one was one of the best. Although they are a one of the larger auto dealership groups, I felt well taken care of and as if I was their only customer. Nothing was too much trouble. I will be back to buy my next truck from them.
I had been looking for a 2017 GMC Acadia Limited for some time and found one with very low miles at another Hendrick dealership that was about 4 hours away. I got in contact with Michael Moyer in the pre-owned department and City Chevrolet. He was able to get the vehicle transferred from Jacksonville, NC to the Charlotte store at no cost to me. He was even able to offer the same great deal that the other dealership was offering. The process went smoothly and I was able to do a lot of the paperwork before the vehicle arrived -- even got my trade in offer. I was assured that I could walk away if it was not in the condition as advertised. I came in after work on a Monday and was driving away in my new Acadia in less than an hour! All of the paperwork is electronic which made the experience much easier. They did not push the extended warranties or other plans but did inform me of them and let me know I had up to 30 days after my purchase to change my mind should I want to take advantage of those programs. I highly recommend City Chevrolet and Michael Moyer in particular.
The Hendricks Chevorlet Team,Nathan,Brice,and Tim were helpful and made our purchase100% satisfied. They all make sure you are comtfotable,like family and most all that you leave smiling.I would rate this team as a 10 for customer service.The whole Team.
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