I am very happy with The Auto Outlet INC! Brandon was the reason we brought the vehicle here. I sent a email to him asking about a vehicle. Brandon responded very promptly to the email and asking me to come down and look at the vehicle. I informed him I would be there! When I showed up I asked for Brandon and he was there with a smile on his face and ready to help us. We explained what we were looking for. Brandon showed us some vehicles that he thought would work for us. I tell you what we found the vehicle we were looking for! Low miles excellent vehicle! Brandon informed us that we had a 3 month warranty or 3000 miles. That they just offer as a thank you to their customers! I was shocked to hear that!When buying the vehicle there was no pressure, we didn't have to wait and most of all it was very convenient location from home. After all the dealerships in Oregon City, Gladstone, and all over Salem non of these dealerships treated us the way Auto Outlet did. They are family owned for over 20 years! I love family owned businesses because in my experience they have cared more about the customer. From now on I will never go to a big dealership for vehicles again. The also have referral program that is $200.00! I thank you once again for being professional and most of all staying open later for us! I highly recommend this car dealership!
I started with Duane Beaty online for availability and to set up an appointment he was very helpful and set everything up so when we arrived our sales person Kyle Read. Kyle was very polite and helpful providing us with all the information and options available to without making us feel pressured. once we made our decision he moved the process ahead quickly and got our cruze ready while setting us up with our finance person, she was very courteous and helpful explaining all of our warranty options and packages getting all of our paperwork finished and us on our way. i was impressed with the ability to find the vehicle we wanted set everything up with the internet staff so when we arrived everything was ready and available to us, from the time we drove on the lot till we left with our new vehicle was right at two hours.
Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
Matthew Trexler is the sales person who accompanied us while looking at cars. He is very friendly & sharp; he answered all questions & offered suggestions. We'd also like to acknowledge Jermaine Washington, Chris Dupont & Rich Miles for making this a pleasant buying experience. We are very pleased with our new Subaru Outback. Great folks & a great dealership. We'll certainly recommend you to folks that we know.
I would recommend this dealership to anyone. Sean and Jim are always a pleasure to work with. They make the transaction simple, quick and painless especially with Danny in Finance to wrap things up. Jon Taylor the GM is always the perfect gentleman and makes his clients feel valued.
Stan, assisted me in my Purchased. He is great he sold me exactly when I wanted, he made sure that I was satisfied with my purchase, and service was also great and getting the clear bra and the seats treated right away Honda overall is the best dealership in town.
Attentive reception. Very nice waiting area. Good explanations.
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