Well I went in for an oil change and was there for three hours because when I had my tire fixed at another location they stripped the nuts and bolts on my tire. The process to get that taken care of was longer than I anticipated but they had excellent customer service. Im so thankful the issue was caught and fixed!
Our salesman, Scott Wilson, was fantastic. We are in our 70's and we told him what we were looking for. He went above and beyond to find and get it for us. We had a medical emergency during the looking and buying process and he took care of everything. When I came out of the hospital he had everything ready for us to take possession of the vehicle he had found for us. Wish there was a place to mark 10 stars for the salesman
because he deserves 10 + stars.
I am senior that has purchased 37 seven cars and trucks over my lifetime and Lynn Smith Chevy is where I have bought the last eight..They don???t play games and can have you in and out 2hrs or less. Once you buy from Jim White at Lynn Smith Chevy you won???t go elsewhere.
I met up with Ty right after my horrible experience at Clay "not" Cooley, and he was straight with me. I also knew what I wanted before hand so maybe that helped too. Ty was professional and courteous. I threw him some numbers when time for financing and I got what I wanted maybe a little more. The finance guy was good with the APR and didn't sell me any bull.
Great dealership to do business with.
My wife and I took our 2017 Ford Edge for service. Two minutes after we pulled over, the assistant manager approached us and inquired of our needs. Our car was left with her for service. We were directed to go to the spacious waiting room. Later, the assistant manager came and escorted us to the customer service for payment while explaining to us the abc of great health for our suv.
The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
I went in looking for a used car something good on gas and talked to Carlos, he was very informative and worked well with my budget got me situated in a car I really enjoy, definitely coming back to him
Trusted them enough to sell my 75 year mom her last new car
by Trailer#3 from DealerRater.com
December 5, 2018
Been a 3 time moritz customer for 10+ years now There service department is cheaper than independent shops & corporate shops (Firestone, pep boys, etc) plus Moritz knows my vehicle best because they only work on my brand. Did I mention that I solely trust them with my 75 year old moms automotive needs? If that doesn't sum up my love for moritz I don't know what will!!!
I had the best customer service from Bossier personnel and felt really
like they enjoy their products. I made a great buy on a Jeep and I am
enjoying it very with confedence and proud ownership. I really like the
car and Jeep has come a long way from when we owned one before.
Fast easy transaction, they had everything ready for me before I come in. Preston is the guy to ask for. He know his stuff. The mangers come out and say hi to u.
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