Awesome people, awesome dealership. Went to purchase a Honda CR-V and the first contact I had was with Casey Friedman Customer Care Representative and everything that she quoted me was exactly what I got it for. Once there I was greeted by Tim Graham & Ryan Gilbert Sales Representatives. Tim & Ryan made sure that I was satisfied with the vehicle while explaining to me all the new features in the vehicle. They gain a very Happy new Customer and friend. Would recommend to all my friends and family for sure. I know that they will be taken care off by professionals. Thanks Sloan Honda for the wonderful CR-V,
Great milage, bad traction & inadquate headlights
by SuzG from saint louis, mo
January 9, 2019
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
Great experience and great staff. Very generous and kind throughout the buying experience. Would strongly recommend this dealership to others looking for a new vehicle. Great mom and pop feel from beginning to end. Purchased a 2008 Toyota Tundra.
by Shayboogi3 from Fort Worth
December 26, 2018
I really like the performance of the car I will love to be able to own this vehicle only if the vehicle was on a lease to own program
The service department was able to schedule the inspection of my car quickly, The additional requested repairs and service was completed timely and to my satisfaction.
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
Great car buying experience!This is the third new car that I have bought off of Lafferty.
No more GM
by TJG from NJ
November 30, 2018
Numerous repairs to the hvac system on this car and fighting to get gm to honor the certified warranty has convinced me to buy a different brand in the future. I learned the hard way that GM Certified is just a marketing tool.
Just recently purchased a 2015 Jeep Cherokee here, It was probably the best buying experience I've had buying a car from a dealership. They are quick, don't make you wait around long hours and the kindest people work here. I had Consatine as my salesmen and he was awesome! He didn't rush me while cleaning out my car and kept us entertained while we were waiting for the response from the banks. The cars here are pristine, I was so happy to come here after seeing horrible cars from other dealers. Consatine was also awesome with helping make sure I got into the car I truly wanted and was patient with me when I kept asking to see other vehicles.
I will definitely be back in the future for my next vehicles
2012 Malibu LS
by Jane doe from Omaha Nebraska
November 3, 2018
I really like my Malibu but I had a pretty serious accident with it. Went to pull into a parking spot & accidentally hit the cruise control & car took off like a rocket! I had zero brakes, scariest 10 seconds of my life! I’m only 30 something & trust me, I hit the brakes hands were black & blue from grabbing stearing wheel trying to stop Vehicle! Had 8k worth of damage & the life scared out of me! No other issues but be aware of this! It could safe your life!
I was shopping for a used vehicle for myself. My credit was challenged and I knew it wouldn’t be easy to find something dependable ,more importantly, safe. Laurie was SO much help. She never gave up on me. Regardless how hard it was to finance me. She genuinely cares for her customers and is the definition of dedication. I wouldn’t buy from anyone else.
Most dependable car I have every own.
by Dina from FERNANDINA BEACH
December 24, 2018
This car is comfortable and has lots of room for my grandkids to ride in. I love this car . It is nice looking and rides so smooth with great gas mileage.
I was looking for a CPO Acura TLX All Wheel Drive. There are not a lot of them out there particularly at this time of year. I have been getting my car serviced at Elite Acura for years and have always had positive experiences.
I met with Giovanni Paparo and he showed me a 2015 TLX all wheel drive. He was very personable and no pressure at all. I purchased many cars over the years and Giovanni made this one of the most pleasant experiences. He gave me a better price than other Acura dealers that had the same car with the same equipment and mileage. There was no back and forth or "I have to talk to my manager, etc." He made an offer. I gave him a counter offer and we met at a place where we both felt the deal was reasonable. He even came in on his day off to accommodate my schedule. When it was time to sign the papers, Adriano did a great job explaining all of the additional warranties that were available. There was no pressure or trying to talk me into something I did not want.
Giovanni and Adriano are the guys to see if you are in the market for a car, whether it is an Acura or otherwise!
It is what I desired and located
by Lynnlynn from Racine, WI
December 27, 2018
This is the car that I sought out, discovered, and purchased. So far, it has served my needs and I am very satisfied. I will continue driving GM products.
Yesterday, I got a car from Bergey???s Chevrolet for the 3rd consecutive time. After working with Matthew Cerefice on the previous two, I went straight to him for the third. Each transaction was unique, but this one was complicated and dragged out more than a week. Matt handled it excellently and was great at staying in touch with me throughout. When we finally got to the signing stage, it went quickly, without a hitch. I used Bergey???s service for my previous 2 vehicles and will continue to do so for my 3rd. This is a family-run dealership that evidently supports work/life balance for its employees, and employs good people. I highly recommend supporting it by shopping there for a car.
by KARRY from THORNTON
November 8, 2018
I only gave 4 stars because I would have liked heated seats LOL. I had a Volvo previously and it had a ton of bells and whistles. I didn't need all of that. Something to be said about heated seats though.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best looking and driving car I've owned
by hlamoureux from Wesley Chapel, FL
August 6, 2018
This car is very spacious and luxurious feeling. The trunk is huge and so is the back seat. This Malibu rides very smoothly, and the acceleration is great even though it's only a 4 cylinder (also has a turbo).
They're doing renovations so four stars for now. Both sales and service treated me well. I would recommend them to anybody looking for a good used car. They saved me thousands
Good starter car
by Ari23 from Tomball, Tx
October 18, 2018
Just bought this used 207 Chevy Malibu. Was previously a rental car so it was pretty well maintained. Had 41k miles. My only problems with it is that the autostop engine feature doe not have a disabling mechanism. I do t have the choice to use it or to disable it. And the gas seems to go pretty fast but the tank is pretty small so it makes sense and I life in a big city.
I had a fantastic experience at CarSense Hatfield. Aaron Ziegler was extremely helpful during the entire process.
This was my first time purchasing a car and I was concerned about the amount of time I’d spend in the dealership purchasing a vehicle as well as someone trying to sell me additional things that I did not want.
I was able to test drive 2017 Hyundai Tucson solo and the car was amazing and exactly what I was looking for. With Aaron’s expert help and the assistance of the entire staff, I spent a little less than 2 hours finalizing everything.
I’ve had the car for almost two months and I have no regrets about my purchase. I highly recommend checking out CarSense Hatfield if you’re in the market for a new vehicle!
Great car to drive
by Big Dog from Lake Geneva WI
January 11, 2019
It’s a great car, fun to driver very comfortable. I love the sunroof and these power seats are the best I’ve ever had. There is a lot of room for all of my passengers.
I had such a good experience at carsense! I worked with Jared to purchase my car and he was so helpful. He made sure I wouldn’t purchase something that I wouldn’t be able to maintain and answered all the questions i had! i’ve been back things like an oil change and never had any problems!
A Cadillac with Chevy Badging !
by SNM from Norwalk Ohio
August 8, 2018
Our new Chevy Malibu Premier is the nicest car we have ever owned. It has all of the features that you would expect to find in a new Cadillac ATS or CTS. From the navigation systems to the cell phone charging system, the heated and cooling seats, the adaptive cruise control, parking assist, Bose radio, ride and handling, and the power of the 2.0l turbo, this car has it all !! If you are in the market for one, don't mess around, find a Premier with the Driver Confidence Packages. You will not be disappointed.
I purchased a car from this lot and it was a much easier process than I thought. From the time that I showed interest to the time that I left the lot my questions were answered timely and my time was well spent. Loreal was a huge help in the car buying process and her customer service is unmatched. As a first time car buyer I was welcomed and treated with the best intentions.
Most reliable car I have owned
by Ismael A. from Bolingbrook, Illinois
January 14, 2019
This is one of the best cars I have ever owned as it is a money saving car that has great space for my kids and to top it off it looks great!
My wife and I went to buy a used vehicle, had no pressure from any sales people, took all the time we wanted to look around the lot at their vehicles and there was a lot to choose from you could also check them out on their website . Ashley was very helpful and told us take all the time we needed and let her know if we had any questions. After we decided on what we wanted we were driving in home the next day very satisfied thanks to Ashley Jay and Preston
bland style, lacks performance, Glitchy tech
by shadows411 from Delton Mi
January 5, 2019
This car is no worse than other cars in this price range. It lacks individual style as it resembles other cars from competitors too. Its technology is glitchy, I have had to pull over multiple times to "fix" the infotainment center" , its features lack fluent design and are poorly engineered. I don't think this car is any worse than other cars out there, in its price range. But if your looking for a car that defines you as an individual, this cookie cutter car probably is not the one.
Chris Muller from the service department provided excellent service to me. I had a problem with a fuel injector and Chris made the whole process so simple. Reedman Toll needs 10 more of him!!!!!
Love the car
by SandyLynn from Springfield, MO
November 4, 2018
The Malibu is a very comfortable car to drive, plenty of interior room. Pretty good on gas mileage. I would definitely recommend this car to anyone.
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