Steve Sheldon, was great!! Finance was unbelievable!! I would recommend this dealership to friends and relatives!! Steve was my salesperson, ask for him, they will do what ever needed to get you in a car!!!
SVG Urbana salesman Jack, has got to be the best salesman I have ever dealt with. I looked for weeks for a good used S-10 with low miles and in good shape and he found me one. He met my price and made sure it was in very very good condition. He's honest, caring, friendly and treated me like I was family. He said he wouldn't put me in something he wouldn't drive. He test drove it with me to make sure I was satisfied with this truck. He is the best. He surely adds a plus to SVG dealership. Thank you Jack so very much,. I just love my (Black Beauty) . I will definitely tell people about your dealership. It was worth my 2 hour drive and I would do it again.
We was so please with great caring, and time explaining everything to us. Our Saleman Jack Emrick , he was so caring truly went above to help us. He treated me with the up most respect DID NOT try to snowball a sale. I will come back again to buy a vehicle from SVG!!!!! Best of Luck to the dealership. Big Thank You,Jack Emrick!
Salesperson was very knowledgeable and helpful.
Too pushy on the extended service contract at sales and finance.
Error was made on the finance contract and it had to be redone at a later date.
Car prep for delivery to buyer was poor for interior and exterior of car.
Most everyone there is very friendly and courteous.
Got a good deal on the car.
Thank you to Tonya for all your help with the purchase of my 2015 Tacoma. She was friendly polite and worked hard to get me out the door in a timely manner. All the staff was very friendly in this store . I will enjoy my truck for a very long time Z
Great experience with SVG Urbana...treated really well!
by richie from DealerRater.com
August 1, 2018
We drove up to buy a used car - they prepped everything before we arrived to save us time, the accounting/financial person got us in and out very quickly and didn't waste our time. Salesman, Brandon, treated us really like gold and the manager shook our hand and thanked us for our business. We highly recommend SVG! (8-24-18)
We came to SVG Urbana for a car for my college age daughter. We found the car online, made a call and connected with Tammy B. She did everything over the phone and even went outside to offer a “smell test” to make sure it was a smoke free car. When we arrived on Monday, she had a the car all ready for a test drive complete with a sign in the window with my daughter’s name on it. It was just a first rate experience through and through. Our interactions with Jeff the GM, Tammy in Sales and Mario in Finance were simply amazing! We live in Cincinnati and will make the trip to SVG again for our car buying needs. Thanks to everyone at SVG for making my daughter’s first car buying experience so perfect!
Our sales rep. ( Mathew Roseberry ) worked very hard and was so very knowledgeable in getting us the vehicle we wanted at the very best price. We will refer him and Jeff Schmitt to friends and family in the future. Thank you
Kelli, was incredible! She made us feel comfortable, and she was very caring. Mr. Austin introduced himself, and gave us a tour. The entire process was amazing.
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