Went in for an oil change/DEF fill up/general service checkup at 5500 miles. Also needed the alignment checked. Was in and out in 1.5-2 hours, zero hassle, with updates from the service manager along the way.
Love my new car and loved the sales team at Graff.
by Jason Saunders from Durand, MI
July 1, 2018
Thank you Jeff and Jason Saunders. We came into Graff to see if we could swap out our current car for a new one. Our goal was to keep payments low and pay off our previous car. We were shown multiple vehicles. When we chose the one we wanted, they gathered the information and made it happen. Not only were we able to pay off the car we traded in but the trade in value they gave us allowed extra money towards the down payment. Now we are driving a new Equinox and paying over $100.00 less a month than our previous payment. We were also given a tour of the service area and each area gave us Little freebies (air freshener, chamois, bucket, etc). It made experience lots of fun.
Thank s to this dealership for the call and the explanation for my extended wait for the service on my truck. This showed me that there are auto dealers that put their customers first on their list. Thanks again Joe D.
So far it has been a great experience
My daughter has only had the car for a couple of weeks and has been very satisfied.
The true test will be the follow up and if something needs repair , I have faith that a dealer with the reputation they have will honor her car
After shopping at several dealerships in the Lansing area, a friend of mine recommended Alex Malone at Glenn Buege. From the get go, Alex was extremely transparent with me. It was my first time leasing a vehicle and Alex made the entire buying process less stressful and ultimately more enjoyable than my experiences at other dealerships.
Alex really goes the extra mile to cater to his customers and treats them like family. After buying the vehicle, Alex contacted me a couple days later to see how I liked the car and let me know I can reach out to him if I need anything. I would highly recommend Alex to any of my friends and family shopping for a new vehicle!
If anyone is in the Market for a Vehicle, rather new or Used. I HIGHLY RECOMMEND Jim Johnson-Car Guy over at Randy Wise Hyundai. On Lennon and Dutcher ( By the Mall). I Gurantee you will have thee best car buying Experience. He will get you want you want and the price you need!! He was extremely patient with me and my crazy schedule and he got me exactly what I wanted and needed! So, i Challenge YOU to ENTERTAIN THE EXPERIENCE and contact Jim Johnson, Today!
"STRESS FREE", "NO HASSLE". Great customer service, everyone is friendly. Will definitely recommend this dealership to anyone i know who is looking to buy a car.
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