I have been here before for warranty work and was impressed with each visit. Normally I find car buying stressful and irritating. Just had the best experience EVER at billion auto kia iowa city. Manager and sales staff are friendly and professional. Totally stress free experience!
I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
Me and my husband decided to go through major changes after recently trading our older Kia off and then decided we couldn’t afford that anymore and we went shopping around and The billion team seemed to be the best fit for us. They helped us get a great deal and find the perfect vehicle for us (which ended up being a newer model of the one I had prior to the one we just traded) and they helped us with all of this over the phone, email, texts, etc. and we live 1200 miles away! They were able to meet us at a half way point since we happened to be visiting family halfway we met with their drivers and picked our new vehicle up! I fell in love with Kia the first time I had one and I just had to go back! Thank you to the guys we worked with, you made this an easy and smooth option for us!
I was driving in to work and all of a sudden I had warning lights come on in my Trax. I had no idea what was wrong. So, I pulled in to Billion Chevy. It was a little before 7:30, and I didn't have an appointment. They took my vehicle right back and checked it. Nothing was wrong. They thought it was just from the sudden change in weather to cold temps. They reset the computer and checked the pressure in all of my tires. It was fine after that.
Not only Billion ,but my salesman did a terrific job. It is not easy car shopping during a Hawkeye game.
While waiting for finance they had the game on, beverages available. The salesman did not just leave me to sit there. He was talking with us the entire process. I appreciate the work they put into selling a vehicle. Having a reliable vehicle from a professional dealership who wont sell you a junk vehicle is a blessing.
I returned Hawkeye auto. The truck I wanted to buy was sold. I had a different salesman Luke. He explained the other salesman was inexperienced & overwhelmed. I understood, it was busy. Luke was great I purchased a better truck & I'm very happy. I may have overreacted on my first review. I would recommend Hawkeye auto .
I liked working with Christian at Hawkeye auto he wasn’t pressuring us into buying a car right away he made us feel like we were apart of the auto family . He answered all of our questions and before I bought the car he gave me a oil change and new filter I loved my experience at Hawkeye auto
We purchased a used postal jeep..these things take a beating...after driving off lot it had 2 issues...one of which was several months later...Jeff took care of both without a dime to us....i highly recommend
I've bought several vehicles from John Thiel and have been treated amazing on every deal! Their no-pressure environment makes for a very easy purchase. I have also had them service my vehicles after the sale and I received the same level of service! Great family owned & operated dealership!
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