I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Bought a used Ford from them over the Internet. Spoke with Bubba (how cool is that name?) and worked with him throughout the day and he did a great job of being up-front about the car and what he could do for me as far as price, etc. There were a few small issues, which he took care of before I drove the nearly two hours to get there (including a spur-of-the-moment solution that was pretty darn clever). Purchase was smooth, car was clean and even had new tires! The 3,000 mile limited warranty, while not totally comprehensive, is a great piece of mind to have. Would purchase again from Bubba and the crew at Boardman again.
Awesome dealership, I was interested In a vehicle that was already pending a sale, the other person bought the vehicle so I wasn't able to purchase here but very helpful they wasn't to pushy but was willing to help me get the vehicle I wanted no matter where it come from, can't say enough.
It was very important that I had a good description and photos of the vehicle on line because I had a long drive to get there to see the vehicle and did not want to waste a trip. After talking to a salesmen on the phone, I made the trip. They were waiting for me and knew exactly what I was there for and who I was.
I seen a truck advertised online and went to D'lux motors to look at it,Troy informed me that it was sent out to be serviced and that he would have the mechanic bring it down for me to look at and test drive. The truck drove great and looked great so I decided that I wanted it. Since it wasn't serviced yet Troy said I could come back later to pick it up when it was done, a couple hours late Troy informed me that they changed the oil and put new fuel and air filters on it but the mechanic found it needed a new tie rod end, ball joint and universal. They put all these parts on for me after I already decided to buy the truck! I would recommend D'lux motors to anyone there is no bs hidden or overpriced fees and the salesman Troy is a stand up guy and doesn't make you feel hurried or pressured into just signing the papers.
Let me start by saying this was my first experience buying a vehicle online from another state and I was nervous. The salesman was sympathetic on the phone, went into great detail about the vehicle and even put it on the lift and took more photos from underneath for me. We agreed on a price that was fair enough and the shipment was setup. The day the vehicle was to be loaded the check engine light was on. They called and said they put it on the computer and the problem was the O2 sensor and were going to replace it but the vehicle had to be cold to test it. Several more days went by while they tried to clear the check engine light changing may parts with no luck. Even though I had already wired the money and signed all the papers they we very prompt at canceling the sale and the money was wired back to my account within hours.
While the vehicle I wanted turned out to have some issues and I did not get it the fact that they didn’t want to ship it with known problems and even promptly returned my money earns them a five start rating from me.
Everyone at the dealership is helpful, service department is fast and efficient.
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