I went in to test drive my dream car since i was a little girl. They were very helpful, on-point, overall amazing customer service. Within just a couple of hours i was driving home with my dream car. I would recommend them to anyone.
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
Worked with Tony Mitchell in sales which was facilitated by Stacy Fredricks in their internet sales group. This was my first new car purchase. Tony was very helpful in walking me through the process and in making sure I had the right truck for me. Only negative was the process was just a bit slow but that was just a result of other customers late in the day when I was wrapping things up. Other than that, very good experience and got the exact truck I was wanting!
The Hendricks Chevorlet Team,Nathan,Brice,and Tim were helpful and made our purchase100% satisfied. They all make sure you are comtfotable,like family and most all that you leave smiling.I would rate this team as a 10 for customer service.The whole Team.
This being my first time buying a car, I was a bit unsure of how to approach everything. I was prepared to just go on the lot and look (even though I saw and knew the car I was coming for). Before I could get to the door, I was greeted by Will Martin. He introduced himself and I told him what I was looking for. Without hesitation, he took me inside out the heat to get more info and ask the typical questions. From the very beginning of this process to the end, Will was real, honest, and upfront about the entire process. When it was time to sign the paperwork, he thoroughly explained each document I was required to sign and answered any and every question I had. Because of his service and professionalism, I never second guessed my decision to come from Charlotte to Rock Hill to make this purchase! I was in and out in about two hours (contrary to the experiences I've heard). And while I don't necessarily have to come back to Rock Hill for service, I may come by every now and then because of Will's friendliness, professionalism, and honesty! I'd definitely recommend them for your next purchase!
No hassle experience. Excellent service. Test drove the car on Monday, received credit union check same day, drove away with vehicle Tuesday morning. Very happy with the dealership and the car I purchased. Would highly recommend dealership to a friend or family member.
The best things were very friendly staff, wonderful looking facility, and a great quality of work. When confronted with another possible problem with my car, they explained things in full detail and we're very patient. I had been worrying about when I was going to get to to clean my car but they did it for me free of charge. I'd recommend anybody looking to get alignments done on their vehicle get it done here!
My husband and I just recently moved to NC, and were shopping for a new car. From the moment we arrived at Griffin Motor Company, we were greeted by a nice salesman (Nick Cannon). We can only say that he worked very hard to make sure we leave the car dealership with a car of our choice that was the perfect fit for us. Thank you Nick. You made our shopping experience a very pleasant one.
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