Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
Sheehy Ford is fortunate to have wonderful folks both in their Service department and the Body Shop. They went out of their way to not only keep me updated but worked with the relevant companies on my behalf. I am extremely grateful to Steve and his entire team in the Service department and Erica and her team in the Body Shop.
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
We were ready to purchase another car and found exactly what we wanted listed at Trust Auto. We called and spoke with our salesman, Art and he said it was still available. The car was beautiful...inside and out! There was minor wear on the wheels and Art made arrangements for it to be repaired. The wheels look perfect now! We couldn't be happier with our purchase. The purchase couldn't have been easier! Everybody there was so nice....Thank you, Art!! Thanks also to Alex, Nick, Russ and Fred!! If you are considering another vehicle....you owe it to yourself to trust the great folks at "TRUST Auto"!!! ~The Farrell's
I like their knowledge and how courteous they are. Although the vehicle I had purchased had a couple issues, they worked hard to make sure the problems were fixed properly and I was back on the road quickly. Thanks Guys !!!
Wrote a review earlier (Wading in unkept promises). After reading the review, the dealership contacted me. Artem, who is the shop manager, mailed me two new mirrors and offered to fix the leaking door seal.
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