Used Chevrolet Suburban for sale near Berea, OH

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

2020 Suburban Premier has all the bells and whistles! We love the comfort and safety of this vehicle. Even the gas mileage is not as "terrible" as we feared it could be, averaging for our driving needs about 18.7 mpg. There are a couple of issues with our particular vehicle that are issues, however... the running boards that are supposed to automatically roll out, don't always! I have gotten underneath and rinsed the joints with WD40 and lubricated them, and it is better, but still not 100%. The second row seats (captain chairs) do not adjust forward and backward. I am a tall fellow (6'3"), so you do not want to sit behind me! That is simply a design/engineering flaw. We are currently having sporadic issues with the tire inflation sensors and they are probably starting to need replacement. Buy a used car, expect some minor repairs! Would I buy it again? ABSOLUTELY!

The team at Bedford was extremely helpful and polite. All agents seemed happy and the shop was flowing with good looking cars and work. Renee sold me a gem and was awesome at staying connected the entire process. They were quite busy, so there was a bit of a wait, but we had great service and speed during any interactions we had, just some waiting between things.

Have owned other big vehicles like 3/4 ton 2500 Dodge Ram Hemi. I got a Duramax diesel engine in this Suburban. Saves on gas, believe it or not. Very comfortable, very smooth ride, and very quiet even after installing 2” lift and bigger tires. Have the Premier package. Definitely worth every bit of my money. Very heavy duty compared to the new 2024 Ford Expedition Max that I drove for quite some time. Has been very reliable. GM has been quick to fix any recalls. Have only had one recall. Compared to my Ram, it can keep up with all the towing and hauling just as much as my Hemi did. Turn radius is amazing. No problems! The 3.5 average rating on here is not accurate. Go test drive one for yourself.

Very good, no pressure. Very good salesman Experience was very good. I would advise people in my life if they need a new car go to Tim Lally Chevrolet in Cleveland, Ohio.

Pleasant experience. I was with her, but my 18 year old daughter was actually doing the buying. The salesman "Will" treated her like any older customer, asking what she was looking for and listening to her. He did take the time to explain to her things about financing that most 18 year old people would not know. I was glad to see them talking to her and not to me (Dad). They were able to get her financing for here very nice, pre-owned car. The interest rated of course was a bit high, but I told her to build her credit for another year or so and refinance for a better rate. Unlike some other dealers, I was able to negotiate a bit on price, but it was the best price within 200 miles on that vehicle. I drove almost 2 hours to get there, but felt it was well worth it. I'd recommend them to my friends.

Own a 2023 z71 and it’s amazing. Great build and very stylish. Smooth ride and lots of compliments here in Utah. Would highly recommend a suburban

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

Looking for a recall on the paint. My paint is peeling off my 2017. I need help to have it repainted. I just spent $3,389 out of pocket.

I always receive excellent and so do my adult children. We have been buying from them for years, and you can't beat their service department.

Great car for someone who is bigger and taller than the average person, comfortable, fast, and with super cruise she pretty much drives herself. Well worth the money for American quality and craftsmanship. Support the united auto workers union UAW

Great service and great people.Brad was the best. Will always go back even though i live 45 minutes away. Never had a bad experience

It’s a very laid back dealership no pressure salesman and a nice selection of vehicles. I didn’t buy the original vehicle I went to look at but the salesman showed me other things within my price range. I did purchase a vehicle from them and I love it very clean and well maintained. Finance was straightforward and easy my credit isn’t the greatest but they got me approved for a rate that was even with my credit union. I would consider going back to them in the future.

Purchased this used from a dealer - one previous owner. Vehicle was well kept, has proven to be reliable with surprisingly good highway mileage. The entertainment package silences children more effectively than a nun's shhh in church. There is ample space for people and/or cargo. The tow capacity will come in handy next.

I had a great experience working with Lane Knicely at Serpentini Chevrolet Medina. From the moment I walked in, he was professional, knowledgeable, and easy to talk to. He took the time to actually listen to what I was looking for instead of trying to push me into something I didn’t want. Lane explained everything clearly, answered all my questions, and made the entire process smooth and stress-free. You can tell he genuinely cares about helping customers and making sure they leave confident and happy with their purchase. If you’re looking for a salesperson who’s honest, responsive, and easy to work with, I highly recommend asking for Lane at Serpentini Medina.

This vehicle is exactly what we wanted and is much easier to drive than we expected, considering how big it is. The ride is really smooth, and the vehicle seems to be really well-built. We love the interior features.

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

Love this truck and will only buy suburban s from now on . LTZ version with every cell and whistle they have . The only other vehicle I’d consider is the Cadillac Escalade .i bought mine in Hawaii then 4 years later shipped it to Oklahoma .

Steevy was GREAT! He went above and beyond to get me in my dream truck. He worked with my wishlist list and my budget. The process was seamless and quick. This is my second purchase from North Coast West Cleveland and both experiences were amazing. Won’t buy anywhere else!

Been driving Suburbans since 2010. Love the amount of cargo space, and towing capacity. You won't be disappointed if chauffeuring kids and gear about. Repairs are better than average in my experience and many non dealer shops are out there who work on Chevys.

Michael Baldwin was a great help with my recent purchase of a used Santa Fe! Very friendly and out of his way to help with some of my nuances. Loving the car - never owned a Hyundai before.

Any sport, task, or vacation this vehicle can handle. I didn't need to plan how our family was going to get somewhere and never had any issues with our Suburban.

Everyone there is friendly and helpful. Shout out to Gayle for her great assistance for our purchase

This full size sport utility vehicle is everything that my family would need, and more! The legroom for all passengers is phenomenal. The space behind the third row is unbeatable.

In all honesty i went there for the 2016 but walked away with a 2014. That might trigger people but there was reasoning behind it. The guy i worked with was honest and even ran codes on the cars to let me know of any possible repairs or tune ups that might be needed. He walked me over to a much better condition car that wasn't even on the site yet and explained everything about it. I took it out for a test drive and he let my mechanic friend look at it a little deeper. Once everything was said and done i walked out with a nicer car for not much more than the one that was messed up. Now i have a nice shiny looking ride that feels great to drive and couldn't be happier. They are affiliated with the larger dealership near them and do the same good work. Go down and talk to them!

In 2013 we purchased a 2011 Suburban Chevrolet LTZ 7 passenger seats it’s the best purchased we have ever made . It has 99,000 miles we are in 2025 and it’s running like brand new. We haven’t spent one penny except for regular breaks and oil maintenance . I will never sell it , I will run it to the ground changing the parts that will need maintenance ! You can tow we use it for our fishing boat , it’s so spacious and the mileage for this size truck is pretty darn good ..

I needed a battery in my truck as temperatures dropped and you gave me prompted courteous service, what more can I say, 5 years ago you did it again

It's a very comfortable vehicle for our family, and we take road trips that quickly show a vehicles strengths and weaknesses. This is our fourth Suburban, so clearly, we are fans. The capacity, comfort, and utility of this Suburban makes it an excellent choice for our family of 5.

We went in this morning to purchase a used Rogue. Ian instantly greeted my father and I. He was very low pressure, relaxed and very professional. He was very patient with us and answered all of our questions quickly. We had a concern about the brakes and he had their technicians take a look at it right away while we started the paperwork. The brakes have another 10K miles until I need to replace the pads. Overall, the car I purchased was in excellent condition and I am very happy with my purchase so far. The paperwork process with Ryan went smoothly. I would definitely recommend. Very happy with my experience with this dealership.

Owned for10 yrs, no oil leaks, no loss of freon, consistent engine performance, no major power train, body, or engine repair. Best suburban, SUV I have owned. 100,000 miles.

Overall a quick easy experience. Sean was easy to work with. I Would recommend if your looking for a decent cheap vehicle.

The car is so nice the minute we saw it online we love it and talk about to see if we’re gonna get went to Murdock Chevrolet of Wood Cross and got approved and we were so happy…The car is perfect for our Family Thank You Murdock Chevrolet Of Wood Cross

This review is for Dennis Spagnolo Sales and Leasing consultant. Dennis was very helpful in recommending how to handle telephone scams relating to my Ford purchase. He made me feel at ease and he also washed my Bronco! Thanks Dennis you are a gem! Ann

I love my Suburban 2019 Premium. It’s so smooth and rides well. The turn radius is crazy good for a truck. The features with the premium are awesome. Well worth the extra money! Gas mileage is great on Highway and average in the city for a 5.7L truck. I only have 60K miles so far, but I take good care of my stuff. My last Suburban 2005 got me 363K miles.