In the beginning everything was going well and I had a great feeling for these guys. However, everything changed when I didn’t want to vehicle that they wanted to sell me. I went to trade in my car and get a newer model of the same care just with a few more options. The sales person brings me a write up with 4500,00 down and 506.00 per month. I counter offer with 2000.00 down and the sales person stated they would get back to me in the morning. The next morning came and I didn’t receive a call from anyone; 12:00 noon I called to speak with my sales person who stated he didn’t know what was the deal because he was not in the off the day I test drove the car. He then requested time to look over the application and stated that now I would need 12,000 to 14,000 down in order to do the deal. Needless to say the car was only worth 18,995.00 so I have no idea of where that math came from. However, if you going to shop here good luck because you will definitely need it.
I found my new car from cars website, and when I went to the dealer, the car was in an excellent condition and everything was same as the statement online. The salesman and financial manager are so nice, they made me feel like at home.
Wow. Kyle Lutrell was fantastic to work with. He was very professional, and extremely personable, probably the best salesman I have ever bought from. We love our new Maserati and will definitely be back in three years to buy a Turismo from him.
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Mr. Joe Rice made my car buying experience easy and enjoyable. He asked and answered crucial questions that helped me make my own decisions based on my personal budget and circumstances. I could tell just by talking to him that he genuinely cares about each potential customer.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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