New and used 2026 Chevrolet Trax ACTIV for sale near Springfield, VA

Friendly & exclent service, The service advisor was great and knowledgeable.time wise was right under the 1.5 as the told me upon arrival to the dealer.

Very good On time Will recommend service department to my friends thank you thank you hope all in this dealership have a great holiday season

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.

Made the whole process as quick & easy as possible. We live 2hrs away from dealer location & I had been exhaustively car searching & kept going back to a specific vehicle at Auto Nation. The deal felt too good to pass up. I work full time & have small children, so I am not the best at communicating especially over the phone. They were patient with me communicating with me over text & always responded quickly. I did shop around for financing options but with a quick online form & a super brief phone call, they took care of my financing at a good rate.. maybe not the best, but frankly the convenience of it all was worth it. We last minute headed to the dealer (with our small kids) late afternoon & did not arrive until a little after 6pm (they closed at 7pm). The vehicle was pulled up front & ready to test drive, instantly loved it. I never felt rushed even though we ended up being there until after they closed. The physical location was very clean, my kids made themselves right at home. Everyone we had interactions with was very friendly & helpful. They made things at quick as possible, we sealed the deal & off we went!

The dealership was willing to work with me through the entire time while I was there. I could not ask for a better experience. I really did enjoy myself.

David was excellent to work with, he was very knowledgeable about the Equinox and was able to answer all my questions. He made going through all the paperwork easy and we will definitely want to work with him again.

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Nice and easy. Very professional and got the works done on time. The service advisor Adam done a perfect and professional job!!! The entire experience was very enjoyable.

Atmosphere was pleasant and all of the personnel was kind and professional. Especially my salesman Earl Jones He made the whole process so easy. The other salesmen were very kind also. Koons is the way to go when buying a vehicle.

Best car buying experience by far. Will refer everyone to this dealership moving forward. Thanks!

Making my purchase at AutoNation Chevrolet Laurel was a smooth, efficient process. My sales rep, Mohamed was easy going, yet Informative and knowledgeable about the vehicle. .

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

Great online experience but I receive too many duplicate emails. Online rep, sales rep and another sales rep. Multiple emails, BUT I prefer that over little email.

Whenever I have to take my car in for service, Mr Shawn makes sure I?m taken care of in a timely manner. My issues and concerns are handled

Repairs were made in a very timely manner, extremely happy with my service adviser Drew, and the technician that made the repairs. Everyone at Criswell was friendly, and the facility was very clean.

I appreciate the excellent work and the communication throughout the entire process of my repairs.

The best customer service hands down by any GM dealership !!! The staff is very knowledgeable, friendly and inviting. There is no other dealer I would trust to provide this level of service.

I would like to thank David Medley for all of the help in acquiring my vehicle. He was very courteous and polite and insured that I had a very pleasant buying experience. Anyone needing a new vehicle should contact David.