You guys are the best around !!!!! Everyone at Burke was a professional at the highest level. You fixed my problem after another dealership ( Balise in Springfield ) told me that it was all fixed when in fact when it was not. Your service manager Steve took the time to listen to my problems and reassure me that I in fact was not crazy and my truck was making a noise that should not have been hearing. Your team will of mechanics fixed my issue and my truck drives like its brand new again. Thank you all, you are all a class act and we will be back in the future for our next new vehicle since we are a bow tie family!!
2015 Chevrolet Equinox LTZ Review
Crossover
by Debdo19 from Bonney Lake, Washington
May 12, 2019
4
This vehicle met most of my needs. Except it is higher so I have to stretch my leg to get in and due to my height I have to get on my tip toes to close liftgate
I am always treated with respect and Chris Fay seems to truly like serving people, and they are helpful with my endless questions and always have time for them. They are quick to call when my car is ready.
2018 Chevrolet Silverado 1500 LT Review
Rides like a cloud
by Skeedaddy187 from Tallahassee
April 29, 2019
5
2018 Silverado 1500 Z71 LTZ 4x4. Rides like a cloud. Z71 dont play. Plenty of power with the 5.3L. I dont have a sun roof and I dont have blind spot monitoring, but every other option seems to be installed on my ltz. Love it. Will never go back to a suv
My wife purchased a 2018 Chevy Traverse a little over a month ago - Jason was really friendly and outgoing, and super easy to deal with. Definitely didn't feel the usual pressure you get from a car dealer. I would recommend Jason to anyone looking to purchase. I gave a 4/5 on the price because they're website lists a different price than is actually charged - the website price should only include incentives that everyone would qualify for. Overall, great experience!
2018 Chevrolet Silverado 1500 1LT Review
Awesome car
by Great car from Miami fl
May 13, 2019
5
As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5713 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.2 (5713 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Best service ever!
by TonyC2018 from DealerRater.com
December 3, 2018
4.2 (5713 reviews)
Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.
2019 Chevrolet Bolt EV LT Review
best car ever owned
by EVAN from Syracuse/Ny
May 15, 2019
5
This is my 2nd Bolt, must fun/reliable car I’ve ever had. This is the highest tech car at this price point. It truly is a smart car, pleasure to use daily. 25 words won’t do justice.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Sold my beautiful 2015 Subaru Outback. It was a breeze !
by Long time Subaru owjer from DealerRater.com
December 3, 2018
4.2 (5713 reviews)
Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...
I just bought my 4th vehicle from these folks, and my most recent purchase was a GMC Sierra SLE Z71. Plain and simple, every aspect of this purchase was 'painless and grief free'. They did not attempt to rush, pressure, or sway my thoughts, and everything was explained pretty well. It probably helps that I have knowledge about vehicles, and that I went in to their establishment knowing exactly what I wanted, but these guys still could have tried to be unproffesional and greedy, but that was NOT the case! I needed very specific numbers met, and they helped make the numbers work for the truck that I wanted, and not offer me a truck that would fit my numbers! I know we all have different experiences with things such as buying a vehicle, but hey, like I already mentioned, this is my 4th vehicle from them .....
2018 Chevrolet Silverado 1500 1LT Review
2018 chevy silverado
by eduardo v from romeoville
May 6, 2019
5
truck has plenty of legroom in the front and back, the ride feels smooth compared to other cars,Also I like the remote stare led head lights.
I Love bringing my 2009 RAV 4 for service here at Balise Chevrolet. They have great service advisors and sone of the BEST Sevice Tcehnicians anywhere. My service advisor was Fran Caruso and he has been helping me with my vehicle service needs now for almost 19 years. My RAV 4 gets excellent service and my service Tech is Nick and he is I believe one of the best anywhere. I know when I bring my RAV 4 in for service it will be done right the first time and at a fair price. Keep up The GREAT work BALISE CHEVROLET in Springfield, MA
2018 Chevrolet Tahoe LT Review
The car is very comfortable.
by Barbara from Cicero
April 17, 2019
5
This car met all our expectations very comfortable vehicle. The ride is very quiet and feels like you are floating .The captain chairs are very comfortable and there is alot of trunk room.
We had the most amazing car buying process ever! We dealt with Mike Easton and he made us feel like family! The process was so smooth from start to finish that I kept waiting for something to go wrong or some sort of catch...but there wasn't! I'm still in shock of how easy everything was. He has made clients for life!
2018 Chevrolet Equinox 1LT Review
Best vehicle ice ever owned, until...
by Locked out from East Grand forks, mn
May 13, 2019
3
I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?
The last time i went to Balise was in 2003, boy have things changed. Shaun was great, I did not think i would make a deal, but after spending time with Shaun we did come to a agreement on a GREAT truck. I could not believe it. It ended up being one of the greatest experience in my life time, had a great time joking around with Shaun, and i have bought many cars and trucks in my life ( from Igor) lol. The one thing i can complain about, was if u wanted water u had to by it out of the vending machine or get it from one of those poland springs water bottle, come on Balise, its 2018, ever heard of a mini frige and bottled water. I do got to say when i picked up my truck it was ice cold and had 2 diet cokes in the cup holder, ur the man SHAUN CUMMINGS..... Everyone there was great, got to give a big shout out to BEN DAVIS , he was a big help.
2004 Chevrolet Corvette Base Review
C5 is the BEST value for Corvette buyers
by Dyoll from Paducah, KY
February 12, 2019
4
With the evolution of C6, C7 (and pending C8) the C5 models have become under appreciated values. I'm looking for another. Prefer '04 model year but many don't like the dated interior. I get it, but what you give up gains $1,000's in value. Drive this car daily. Treat it like your child and it will love you back. These vehicles are sub $15k and that's GREAT for entry. Fall in love with the vette!!!!
by Matthew and Steven Walder-Flatow from Springfield, MA
December 3, 2018
4.6 (54 reviews)
Excellent them make you feel right at home and that they are taking care of your vehicle like it was thier own
2018 Chevrolet Equinox 1LT Review
Very Reliable Vehicle(Excellent For Uber Or Lyft)!
by RP from CAPITOL HEIGHTS, Maryland
May 4, 2019
5
Very Reliable Vehicle (Excellent For Uber Or Lyft)! Loaded With Extras, Including 4WD, 4-cyl Good On Gas Engine, Bluetooth, Backup Camera, USB Connections, and much, much, more!!!
The sales & service department staff are amazing! They go out of their way to find the best deals for their customers and take care of them through every step. I will only buy & service from them!!!
2018 Chevrolet Equinox 1LT Review
Satisfied customer
by Carguy52 from Bolingbrook il
April 22, 2019
4
Overall i am pleased with the car, it appears small from the outside compared to other crossovers but it has ample room. I dont feel cramped in it as opposed to the large sedan(Lacrosse) i was considering. Pros- It has plenty of pep when you hit the gas 252hp turbo so you are never lacking for power. Lots of tech features along with modern safety features . Collision avoidance ,Apple Car Play Etc. Stylish and sporty, AWD option and 19inch wheels. Good gas mileage. Cons- occasional issues with the accessories (bluetooth and AppleCarPlay).The startstop system can get annoying but it doesnt bother me as much as most reviews ive seen. That being said i would turn it off if i could, im not really sure it saves gas.
We have purchased MANY cars over the years at a certain dealership in Agawam, but, this was our FIRST experience at Balise Chevy Buick GMC on Hall of Fame Ave. in Springfield, MA. Gary was extremely knowledgeable and friendly. He helped us find a dependable car with a payment we could afford. We could tell that he loved his job! We were also impressed with the Sales Manager, Mike Spanilo. He chatted with us a few times (always with a smile ). We saw Mike interacting with all the other the employees and it was apparent that he was liked by all. HONESTLY, Gary made this the EASIEST and BEST experience we have had at a dealership... We will definitely be back!
2018 Chevrolet Colorado LT Review
Be Aware of Diesel Regen!
by Pissed Owner from Bend, OR
May 16, 2019
3
My car didn't do the auto Re-Gen and got clogged up. It cost me $350 to get it cleaned, the next day the sensor that controls the process went bad and they fixed it under warranty, but would not give me my $350 back saying it was unrelated! Really? Chevrolet can't afford to refund $350?
From dealing with Luke Ross my salesman the day I purchased my Silverado to a minor heater issue that I felt with the service dept. All parties involved we're very accommodating and professional.Just recently I had a tire issue that they could have told me that it was my problem and to deal with it but no a very friendly Maria in service said yo bring it write down no appointment nothing just bring it down and we will take care of it you bought the truck from us a couple months ago will take care of it. All I can say is it's really nice to know that for once someone has my back when buying a new vehicle and that someone could have yours to Central Chevrolet in West Springfild,MA. Thanks to all at Central
2018 Chevrolet Malibu LT Review
I love my Chevy Malibu
by Pompilio GB from Arlington, VA
May 10, 2019
5
This car met all of my needs, I like its technology and comfort, I love the design, the Malibu has accomplished all of my dreams.
Friendly team. Took care of a few minor issues with my used car purchase promptly and without hesitation, including a minor fix for some under-body plastic work necessary due to me scraping a parking curb. Great to find a dealership that follows through on commitment to customer satisfaction.
2018 Chevrolet Traverse LT Cloth Review
It’s a great car!
by Laperkins from Ocala
April 24, 2019
5
We are a rapidly growing family and this car is perfect for us! It’s roomy and comfortable and exactly what we were looking for! We love it!!
They do excellent service work and quickly and reasonably
2018 Chevrolet Silverado 1500 LT Review
THIS IS INDEED ONE IF THE FINEST VEHICLES I'VE OWN
by BUYING CHEVROLET IN ATLANTA! from EROS LOUISIANA
May 6, 2019
5
THIS TRUCK IS GREAT. WE LOVE THE SIZE AND THE COMFORT I REALLY LOVE THE FACT THAT WE CAN CHARGE BOTH PHONES IN THE SAME AREA THREE DRINK HOLDERS CONVIENTLY TOGETHER. THIS TRUCK IS GREAT!
I needed rear brakes and 4 tires. I spent time thinking I could save funny the dealer was cheapest and I got a rental so I had no down time! Best decision and the run cheaper specials but anyway else around thank you LIA I will be back!
Sweetest Rep ever. I've purchased 2 cars thru Barbara at Gale. Easy to work with. Went the mile to get me what I needed and wanted. She takes good care of you and knows her stuff. When I'm ready for another vehicle, I'll be seeing Barbara at Gale, for sure.
2018 Chevrolet Cruze LT Review
Just what I needed
by Clsiamese from West Seneca, NY
May 13, 2019
5
I became handicapped a few months ago & needed a nice looking sedan to make things easier for me.
I tested several & the Cruze was the best fit for me.
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