Had the right car, right price
December 3, 2018
Attracted by recent TV ads (overall concept "she's havin' a boy, ya know" and recent $159 lease price for Encore), as our Honda CRV lease was ending. Envoy is smaller than CRV, but seems very well designed functionally. Size is adequate for our needs and a great price for competitive lessees. Nobody else could touch the price (shopped Toyota, Nissan, Honda). Bruce Gorelick was sharp and attentive. Take-over manager nearly blew deal by transposing factory rebate amount NOT in our favor, but Bruce caught the mistake. I found finance manager Rory Vitack to be super well informed, fast-moving, and able to explain the leasing program and paperwork very clearly. Paperwork was extensive but handled fast and very well organized. Go Rory! Car delivered in tip top shape, on time, with a full tank of gas, which is very much appreciated. At age 72 I've bought and leased 15 or 20 cars, and this overall experience was one of the best (and we hadn't even considered buying American for thirty years). Time will tell if GM quality is up to the advertising, but Coleman has us off to a fine start.