The overall experience at Larry H Miller Chevrolet was phenominal. The sale and financial tansactions was extremely efficient and had ua out the door in less than two houra. We received am extremely competitive deal. Special thanks to our sales person, Torrey Hukill who was extremely pleasant and professional.
I absolutely love doing business here! I have bought 5 vehicles here now, and two of them from Torrey Hukill. He makes the buying experience very enjoyable. The management and finance department are outstanding as well! I would recommend this dealership to anyone.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
Fantastic experience buying a new Terrain at SLV GMC. The sales reps, Lucas and Jason, were courteous, knowledgeable, and seemed to really care about us making the right decision on a new car. The managers, Rob and Mike, were friendly and non-aggressive; all other dealerships we visited, unfortunately, did not meet this standard set by SLV GMC. Ultimately, we got a fair value on our trade-in and a great price on a new car. Cannot overstate how great this place is.
Great service, friendly, not pushy, clean facility
by John from Salt Lake City, Utah
April 12, 2017
This dealership is awesome! The sales guy Mario was best sales guy I've worked with. And Mike the finance manager made the number crunching easy! The truck is everything I wanted and more. The free car washes are definitely an added bonus. Will definitely be sending people your way!
Thank you Gabe Lucero!
You are an outstanding sales professional.
You were patient and detailed explaining how the car works, about service and getting my financing.
Overall it was a stress free buying/leasing experience.
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
Because of Scott Fritsche, I will probably end up buying two vehicles from this dealership. He was not pushy, as he worked at my speed, not his. So much appreciated in this day of age.
Russell Mattice was the one who helped us this time with our 50k service. He was very knowledgeable, friendly, and patient. He also made sure we got a good deal with what had to be done. Mark Knickerbocker, who has sold us 3 cars, was also very accommodating by letting us use his car to do errands instead of waiting out the 2-3 hour service in the dealership. We live 2 hours away and usually do a lot of errands when we go to the city. He has always done this for us and that shows that he is thankful for and never forgets the business we gave him. Larry H. Miller Chevy in Provo will always be my preferred dealership. Everyone there is very nice and professional. I have never had a bad experience with the people who work there. Keep it up!
The car salesman is the best. He helped us find the right vehicle we wanted. The experience of buying a vehicle with him is just such a pleasure. We would definitely recommend him to everyone we know who wants to get a new or used vehicle.
Thank you Russell for all you do to make our experience great at the service dept. He goes out of his to take of my for cars. Thank you Scott Loy
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