Made a trip from Ohio to purchase a used Murano that was listed in Cars.com. The vehicle had all the bells and whistles we were looking for at a fair price. Unfortunately, the vehicle did not have a panoramic sunroof but Zeigler listed it as including the sunroof. When we arrived and noticed the vehicle did not have a sunroof we decided against the purchase - it was a show-stopper for us. Zeigler quickly owned their mistake, sincerely apologized and made a commitment to lower the price and/or offer any vehicle on their lot at a discounted offer. The incorrect listing was an obvious error but we were very impressed with Zeigler's response to make the customer happy. We ended up not purchasing a vehicle but we were VERY satisfied with this dealership. P.S. - I noticed the listing was corrected the same day.
I brought my car in for service engine light. I received quick and knowledgeable service from George. He kept me informed and did his best to get me my car back in a timely fashion. He was extremely friendly and answered all of my question. Car is running smoothly and I will be back for all my service!!! Thanks!
It was ok every one is very friendly. But my 1500 Rams trans is still not working right, Not Happy with the outcome of the trans service, the truck has 37 k mild on it and is still like new but runs like xxxx( trans) that is . FabioLugo
The service department is simply the best, the service Manager Ben, Joe service advisor and the rest of the staff are profeesional with years of experience. Wouldn't go any where else more matter which vehicle I would have serviced
My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
So finally we bought 2018 Jeep Grand Cherokee Summit. I've been to 10 different jeep dealers in Chicagoland and got no where with advertised price, instead got poor service and left with frustrations. Finally my frustration ended with positive experience at Larry Roesch Jeep. I purchased a SUV one step better than what was looking for.(Jeep High Altitude to Jeep Summit) Sales Person Louie Zaino was strait forward, prompt, friendly and listen to all my needs and budget. Louie and manager Chandra made our purchase process easy without lots of BS. Good Job.Louie & Chandra. Thank You.
We bought a new Ford Edge Sport from Al Piemonte this past July . Buying a new car is not always a great experience, but it was at Al Piemonte. You can always tell how good a company is until you need help. We did . About a week after we bought it, I was driving around going to a few malls and didn't notice a little scratch on the back right bumper until a got home. We all know that feeling well. So I called Al Piemonte thinking they're not obligated to repair it, but to my surprise they said bring it in and we will repair it at no charge. So I did ,and they had it repaired perfectly. Al Piemonte is the only dealer we will ever buy a car the !
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
Vince was very helpful understanding our needs. He knew more about the Jeep then anyone I know. Thanks Vince!! Taylor from the internet was helpful too!!
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