Used 2024 Chrysler Pacifica for sale near Johns Creek, GA

Special thankss to General Manager David Booth , Carol aka Hellcat, Susan, and Bobby for the flawless day purchasing my vehicle. The customer service and professionalism is immeasurable.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

My overall experience with this dealership and sales associates were very pleasant and sufficient. I was able to take my time in selecting my vehicle and was given accurate pricing info as I had already did my research for the car I was interested in. I wasn't pushed into a car I didn't want or desire after I decline to purchase the original car I went to the dealership to test drive. The associate took the time to look through the online lists of cars within a 150 miles of his dealership and after locating a car that I liked he was able to have the car transferred in from another state free of charge. I was called when the car arrived and made an appointment to check it out and I made a purchase.

Peter was the first person who helped me and was very helpful, when I had a family emergency he held my Mustang till I could get in to see it. Kern was the individual who I saw when I was able to see the car. He was very helpful and got me quickly through the process. The only problem I had was the rocker stripe was missing on the passenger side is missing and they have not been able to get it replaced. Hopefully it will be resolved soon.

We started our process online and proceeded to the dealership and worked with Kush Patel. He was very willing to work with us and help make a deal on our new palisade. He was very knowledgable and spent time making sure we were happy about everything. Rick case Hyundai is a great place to buy a vehicle.

I had amazing Fast Pace experience even though it took me 3 days to get my car due to My inability to provide the documents they needed.however going on the lot getting pre-approved over the phone walking in and walking out with my vehicle was the easiest process I've ever faced. John was very helpful and Adrian was the greatest he worked with me every step of the way and he made sure I drove off the lot with the car i wanted. Even more so when I didn't even think or believe they can get me financed and not to mention they put a bow on the car I felt very special and the customer service made me feel very confident I am so grateful for you guys thank you so much CarMax!!!!!!!!!

My service was great. My service advisor (can't remember his name) was professional, helpful and explained what service my car was going to receive. He also suggested recommendations for my car based on the mileage. I needed a ride home and he provided me a courtesy ride that was ready to depart the dealership and I didn't have to wait long for this ride. Which was very important that morning because I had an appointment at my home. The only thing I didn't like was having to go back to the service advisor to received my military discount. The cashier's cage should be able to make the needed adjustments at the window when your military ID is provided. My other vehicle is not a Honda and that is how that dealership handles military discount. But overall everyone I encountered was respectful, professional, and addressed all my questions and concerns.

The salesman (Jerrel) was great to work with because he helped me while he was there Orr if he was off that day. He got me a car from another store then found out there were problems and found me a car around the same price range that was newer and less miles. Thanks for everything!

They have a very friendly and knowledgeable staff. I had looked at cars on line and they responded to my request without bombarding me with calls, texts, e-mails. I wish they were closer!

This was the easiest car buying experience I have had. They took me to the car I was interested in. Keys were there, we drove it right away. The price was competitive, the financing was lightning quick. They washed it while I was signing and I was out of there in under an hour. They even drove me to turn in my rental car so I could just drive my new car home and surprise the family. First class business.

Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!

I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.

Victoria in the business office provided awesome customer service. Thank you Victoria. You ROCK! Needed information on my extended service plan because my vehicle was disabled and I did not have the paperwork on me . She took the time to find the information for me.

We have nothing but great things to say about this dealership! We were traveling in Tennessee and our Ford truck wasn't pulling our camper through the mountains like we hoped. We had been looking for a larger diesel, but the prices were crazy! We saw an ad on Don Jackson's site and went to test drive a used truck. It had huge tires and was a bit more of a 'work' truck than we wanted. Our salesman, Horatio Vazquez, showed us a few other new trucks and we ended up leaving that night with one of them. We got to the dealership at 7pm (after a 2 1/2 hour drive from TN) and they did all the paperwork, detailed (and filled the fuel tank) and we were out the door with our new ride at 10pm. We thought for sure we would have to go back, but they got us taken care of right then. They are awesome! We love our new truck (2 days later and we have 570 miles on it already!) They have followed up to make sure we are happy and the truck is running well for us. Price can't be beat either!

I was in the market for a new car for over a year now. It is nerve wrecking and overwhelming. Decide to buy a new or used. I researched, test drive, and contacted over 20 dealers for information. Until I finally found the perfect car for me at the perfect price, while on the CarMax website in Norcross, GA. A 2023 Nissan Pathfinder SV 4WD with 16,500 miles. Practically brand new and at least under $2,000 and the lowest miles from similar vehicles in my area. One great thing about CarMax is that I was able to scheduled the test drive 7 days in advance. They reserved the car for me, no worries about being sold before my test drive. Another great thing about CarMax is the price advertised is the price you pay. Other than tax, title and registration, no other “bogus” fees are added to the price. I only wish they offered special incentives/discounts like military, first responders, student, etc. But, I am extremely happy with my purchase!!! Shout out to salesman Young!!! He is the first person I spoke to; he got the car for my test drive, and in less than 1-2hrs I was on my way home with a new car!!! In other words, DO YOUR RESEARCH!!!

I was just browsing the parking lot to get an idea of newer cars when I was approached by Chris Hofmann. He was friendly, helpful and really knew his cars. He never pressured me, took the time to answer all my questions. While I wasn't planning on a purchase that day, Chris helped me find the perfect car for me in my price range. What a stellar experience at this dealership! Highly recommend Chris to anyone wanting a vehicle!