I had a great experience at Sierra Acura. The sales consultant, Frank Lu, was awesome. He was attentive, patience, and listened to what I wanted. If you need an acura, look for Frank. He'd help you to get the best deal.
Awesome car buying experience!! Ethan is the best!
by Grace from Tustin, CA
October 19, 2017
I bought a car yesterday from Topline Automotive and I am very happy with it! My experience with Topline and their staff has been top notch from the beginning. I had been looking to buy a used BMW for 5 years now, and due to unforeseen circumstances I was looking to buy one within the month. I did my research and did my numbers, and found 3 really good deals. I checked out the other cars and dealers in Orange County and had my friend also run numbers on her end.
I expressed interest in the car I found at Topline and called to see when I could check it out. The manager/director, Ethan Lam, helped me from start to finish. He was great! Not pushy or aggressive, very communicative, and super helpful. I filled out the online application they have on their website for financing and he found me such an awesome deal/rate, it was unbelievable. He went above and beyond and I am very happy with his efforts!
The quality of the cars that Topline has is impressive. The car I ended up buying looked really clean and well-maintained. There are extensive photos for every one of their vehicles available online, so there were no surprises. They have an extremely nice selection of used luxury cars that have been well-maintained and look brand new.
The car I chose runs beautifully and was such a good deal, it still feels unreal! I love my car!!! Thank you so much Ethan! I appreciate the awesome service and quality vehicle. Grateful!!!
I brought in my 2010 Grand Caravan to have the lock actuator and window modulators replaced. I knew these repairs were complex and involved a lot of odd electronic bits. I'd looked into the pricing for the parts and was quoted a fair price for both parts and labor. The repair was properly done and was worth the money. I wish I'd bought my van here!
I was not ready to buy a new car; I bought a ford Fiesta from Cal Worthington of Long Beach 3 years ago and I really loved that car. A few weeks ago someone TBoned us and my poor Fiesta paid the price.
I needed a new car.
I went to Worthington of LB because they gave me a chance at a car when no one else wanted to. I was right to go there. I was treated with respect, Armando was great not pushy, and direct with questions and answers. I told him which car I was looking at and he got it ready for the test drive; by the time we were back I knew I wanted this car. The paperwork was fast and off I went to meet Joe. Folks ask for Joe M. He was working that papaer work and got me a nice discount. He did not try and sell me anything I did not want. After the car accident I learned that GAP is good to have.
I had my sister drive me and Joe said send her home you are driving home. Armando C and Joe M make A great time. I have the Focus now and I'm actually really enjoying the slightly bigger car.
No I was not ready to buy a new car but l needed to. I'm glad I went and met these two guys; they made the process easy and pleasant. Thanks gents!
Tred was a great experience,for the test drive they had the owner of the car come meet me and he showed me the car and comfortably let me drive the car however I wanted. It was one of the best car experiences I’ve had!!!
I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.
MIKE FLORES! OMG! What can we say bro! You went above and beyond! Great guy, awesome truck, no hassle sale, you brought it to us and we signed the paperwork all in the comfort of our own living room! Easiest purchase EVER! These Guys are simply THE BEST! We'll definitely recommend them to EVERYONE we know! Ask for MIKE FLORES and you'll for sure get the best customer service! See you for our next purchase!
We searched online for cars and drove to several different dealers. We initial came in to purchase an Audi but after negotiation we settled on a BMW. All of their cars are in top shape. The first night we didn’t make a deal so we contacted our sales guy (Ronaldo) via text to discuss our options. He worked on our deal and we had our own finance in place. The deal was made and we returned to the dealer to trade in one BMW for a much newer BMW. Once we got into finance Sinbad informed us that he got us a MUCH lower rate with lower payment. I would recommend hitting Ronaldo up for a your next vehicle and have Sinbad take care of your finance.
This location was great. The salesman helping me was very knowledgable and helpful to explain in detail the cars I wanted!! Thank you guys so much
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