Used Chrysler Pacifica for sale near Durham, NC

Wonderful experience. Will definitely be back. Very much appreciated them for all there help. Great

My buying experience was great! Silvia Bagley went above and beyond in finding me the car I wanted and explaining in detail all the features it had. I would definitely recommend her and Leith to anyone. Mark Bailey

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Josh was super helpful and patient. He explained all our options and even called me back to let me know about how to fix an issue with our mirror. Paperwork was super streamlined and we are very pleased with purchase.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Brittany was amazing and helped me get the truck I wanted. Thank you EchoPark Raleigh

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager. When I am in need of another used vehicle, this will definitely be my first stop!!

Salesperson I worked with was great but car had a lot of substandard paint repair so I didn't purchase.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Everything went well Everyone was very helpful Would recommend in in future Good dealership with good people and willing to work with everyone. Keep up the good work

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Kels was awesome and made buying a truck easy, and pain free. Would definitely recommend the crew and Kels at capital ford to anyone! Great group of people!

Silva bagley is the best!! So much patience and she don't rush you very helpful

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

Very smooth and straight forward process! My sales guy, Hunter, was great to do business with.

Your salesman, Kels did an excellent job. He was very knowledgable on the vehicle and paperwork required. He was exceptionally helpful by delivering our new truck since there was no other way for us to pick it up at Capital Ford

Great experience, super great team, wish car buying was this easy all the time. Mike from finance already knew my preferences to add one after looking back over the 5 previous purchases!

Earnest Green and Scott Summers worked with me on every concern I had for the remote purchase of my Jeep certified 2021 Renegade, and there were many after an unfortunate sale bungle I experienced with another well known, large scale dealer. Scott and Earnest provided every bit of information I requested and more, confirmed ever assurance I needed, included images to show me the transportation prep as it was occurring, and topped things off with complimentary Sirius radio for a few months to boot. I started talks with these guys extremely jaded and skeptical, but left more than pleased. I got a xxxx of a deal and was very well cared for. Much thanks to them both.

Maya and Dre were a pleasure to work with. Thank you so much for assisting me in my maintenance and recall services. Very professional and helpful.

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

I have to say, this was the most pleasant buying experience I've ever had. Sales people were extreemly knowledgable, cheerful, and not pushy. Maybe even more impressive were the mechanics- probably the most experienced mechanics I've ever delt with- and in 40 years of driving and working on cars, that's saying something. Where else can you go and try out a dozen cars from as many different companies, all in one place.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Taylor Lynch made my wife me feel comfortable when searching for a good used Honda. He did not attack us like wolves do in the brand name dealerships . He was Honest, professional, knowledgeable about his profession. I would definitely recommend Taylor Lynch and the Carmax on Glenwood Ave. to all of my friends and family. I would recommend Carmax to anyone searching for a car. No hassles, no pressure, just good honest to goodness salemanship.