Used Chrysler Pacifica for sale near Edgemere, MD

Great sales personnel, very professional and courteous great dealership second vehicle bought there. Superior inventory and owner

Staff was friendly, knowledgeable, and helpful. Service was done to my specifications. The services were done in a timely fashion. I love the video sent via phone with the service tech showing me what was completed and telling me the condition of various parts I had checked this visit. I feel a sense of security that everything was handled with professionalism, and knowing the work was done properly and completely. They met all my expectations.

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

The car-buying experience can be quite stressful, but Sheehy made the process smooth. The salesman, Brock, was down to earth, very accommodating and up front. Mike in financing was quite professional and explained the steps clearly. Caitlin, who handled some of the paperwork also was professional. Overall, it was a positive experience.

Service was quick and polite. The place is clean. Everyone is pretty friendly who works there. They get the job done without a lot of waiting.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

I had a great experience starting 2026 by working with Ulysses Gonzalez to buy my 2019 Highlander XLE from Koons Toyota Annapolis!! From my first call to ask about a vehicle newly posted online, it was clear to me that I was VERY lucky to have randomly reached Ulysses. First, he made it easy to follow up on the vehicle I was interested in. That was a very good sign! Then he explained that he was there to help me in any he could to reach a good decision that worked for me for this major purchase, and that “concierge” level service was the approach of their entire organization across the board. From my perspective that is how it played out! Ulysses always listened to me and then was available nonstop to answer my questions and find creative ways to make the logistics of deciding on a car work for me even though I live 30 miles from the dealership. And throughout the process, he and everyone else who he pulled in to help me (in the service department, for the financing, etc) were great people! I would highly recommend Ulysses and this dealership to anyone.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Mr. Braxton was so amazing, He literally helped and made sure everything was great Made sure I got the best car for the best deal and kept me sane lol

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Amazing service specially Ismael, great guy best to ever do it. Another one, the realest.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

A Big Thanks to our sales person Sara Spillman and Sales manager Mr. Charles Wicks at Heritag Volkswagen in Parkville, MD for their outstanding skills and professional abilities. On August 10, 2024, they made it possible for my son to purchase a 2024 Volkswagen Jetta SE right off the show room floor. This wonderful experience made me realize other dealerships focus more on making a big sale instead of trying to meet or satisfy their customer. Sara and Charles, your dedication, friendly and caring approach made our time spent pleasurable and I'll definitely recommend the both of you to my family and friends. 🫠💯

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

bilal elkhateeb is friendly, helpful, and professional, and the car buying process is quick and easy.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Was the easiest car buying experience ever! Robert and his team were amazing! Can’t say one bad thing about the process

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

I cannot retract my previous review but the service manager at Rich Morton Mazda is phenomenal and does everything he possibly can to mitigate my recent situation/car issues. He has worked on my vehicle himself and working with me to make sure we come to some sort of resolution. I truly appreciate how customer forward he is.

I had the absolute pleasure of working with Drew Broseker. He found the right car,keeping the essential non negotiables at the forefront during whole interaction. I really felt heard and respected. He took his time and explained everything to me. He was able to answer all of my questions and got me a great deal. Im so happy with my 2025 cx5 and cant wait to buy from them again.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

They couldn’t have paired me with a better salesperson. They went out of their way to help me. Jennifer was great. She treated my daughter like she had known her for years. From the first phone call to dropping off my title everyone was great!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

These guys were great all-around, highly recommended. No b*** s***, in and out quickly.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

I recently brought my vehicle to Keen Dodge for service, and I cannot say enough good things about the experience, thanks in large part to my service advisor, Ricky. From the moment I arrived, Ricky was professional, knowledgeable, and genuinely attentive. He took the time to clearly explain what services were needed, answered all my questions without any pressure. What truly set Ricky apart was his communication. He kept me informed throughout the entire process. It’s so refreshing to work with someone who is both an expert and treats you with such honesty and respect. The entire team was efficient, and my vehicle was ready exactly when promised. Because of Ricky and the crew at Keen Dodge, I left feeling confident in the work done and valued as a customer. I highly recommend asking for Rickey—he makes the service experience stress-free and positive. This is how customer service should be done! He is a definite asset to that team and is the primary reason I will be returning for all my future service needs.