Used Chrysler Pacifica for sale near Plainfield, IL

From the sales assistant through to the purchasing team, everyone we dealt with was excellent. The staff demonstrated a strong knowledge of the vehicles and took the time to explain everything clearly and thoroughly, ensuring we fully understood all of our options before making any decisions. Nothing felt rushed, and every question we had was answered patiently and professionally. The entire experience was made easy and stress-free thanks to their friendly, approachable, and genuinely helpful manner throughout the whole process. We felt well supported from start to finish and would not hesitate to recommend them.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Bought my second Kia from them last week Trajce was my salesman for both times He got me the perfect Sorento both times If you’re looking for a car stop in and ask for Trajce.

This dealership is amazing! No high pressure sales tactics, no last minute add-ons to the price. Great follow up after purchase to ensure we were completely satisfied with our purchase. Service went above and beyond expectations.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Dominic was great. Explained everything to me about the car and kept me updated.?His customer service was above what I expected. He took care of everything and had car shipped from Illinois to Texas. Just a pleasant experience. Need more salesman like him. Great service and great personality a true professional

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I recently had my Jeep Wrangler serviced at this dealership, and I must say it was a fantastic experience. The service representatives were incredibly helpful, and the overall service exceeded my expectations. Their professionalism and efficiency made the entire process smooth and enjoyable. I highly recommend them!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

The staff is all great! Wonderful experience! They always are great to us and give us outstanding deals. We would recommend this dealership to everyone.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Svet was amazing omg he helped me soooo much he was nice patient and he got me what was affordable for my daughter and I this man is definitely an angel and he’s very professional he’s the best there is

From the time I walked into the establishment I was greeted and treated with respect. I love how the salesman was knowledgeable about the exact vehicle I came in for. He went above and beyond and through every obstacle that possible came my way. This car purchase was an early birthday gift to myself and I am so happy with my decisions.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Good guys to do business with.. they helped with the selection & finding the car we were looking for. Especially Christopher Roberts & Joe worked hard to make our experience enjoyable

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

An Outstanding Car Buying Experience at South Oak Dodge Chrysler Jeep Ram of Matteson, IL Our recent car buying experience at South Oak of Matteson, IL was nothing short of incredible, thanks to the exceptional help and expertise of Ryan Ganser, the Finance Manager, and Aaron Mathews, our Sales Professional. From the moment we walked in, Ryan and Aaron created a warm and welcoming environment. Their knowledge and informative approach made us feel confident and well-guided throughout the entire process. Ryan's financial expertise ensured everything was seamless, while Aaron's professionalism and personable manner made us feel valued as customers. We left with not just a vehicle we love, but also the joy of knowing we made the right choice with South Oak. We would highly recommend Aaron Mathews and Ryan Ganser to anyone in the market for purchasing a vehicle—they truly set the standard for customer service and excellence.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Mario Nowik was very informative and on point while helping us navigate our purchase of a certified, pre-owned Subaru Outback. This vehicle was in pristine shape and felt like new. It was nice getting to know him and this dealership.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

We just purchased a 2018 Honda CRV from the Joliet Honda dealership. We received outstanding service all the way around. Our salesperson was Chris, who was very knowledgeable, courteous and helpful. He explained everything fully and made sure to answer all of our questions. He sat with us in our car and made sure we understood all the features and even gave demonstrations. It was a very pleasant experience and Chris made it low stress!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Very comfortable buying experience! I had never purchased a vehicle completely by myself belore, so I was quite nervous going into the process. D'Arcy Mitsubishi and Jesus Rodriguez helped me through everything, showed me my options, let me test drive three vehicles, answered all my crazy questions, and made the purchasing process simple. Thanks to them, I absolutley LOVE my new Mitsubishi!

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

A very easy and enjoyable car-buying experience. The service was quick and reliable, and I was given all the information I needed. I would definitely recommend it to everyone.

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

Elgin Hyundai is a team that treats those who walk in like people, not customers. They aren’t trying to get you for the most money or a commission, they genuinely want to help. My wife and I’s one car broke down a week before Christmas. We needed something that we could afford and be reliable for her to get to work and for us to run errands. Mike & Alfonso listened to us and fought for us. They gave us every deal and break they could and made it a great experience. We weren’t expecting to buy the brand new 2025 Kona, but it was one of the best decisions we ever made. Not only a great vehicle, but the peace of mind that comes with the warranty, maintenance services, and follow up weeks after purchasing, that made us feel cared for. Months later, I have a new job that requires me in office 5 days a week after working from home for 5 years. After test driving terrible used cars elsewhere, I bring my wife back to see their used cars, feeling as though theirs will be in great condition for a great price. Jim in sales (with Mike’s partnership), again, heard my story and my needs. Showed me some used cars, but made a better deal for a brand new Elantra Sport trim for about the same monthly cost as a used car. Again, fought to give us every deal and break they could to make the numbers work for our life. Went in looking at a 16 Cruze & 18 Malibu, they sold me a brand new 2025 Elantra and couldn’t have felt better about the decision Jim, Alfonso, Mike…Thank you for everything. You made a harrowing ordeal feel so much easier than I could imagine.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

There are some dealerships and then there is Betthenhausen Fiat! Great folks that made the process so simple!

I received thorough and professional information about the car and was carefully guided through each step necessary to move forward with buying the vehicle. The explanation was clear, detailed, and helped me understand exactly what to expect throughout the process. Thanks

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Very professional and prompt service. I was very happy with the outstanding customer care I received and would highly recommend them.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)