I hope this dealership is given a chance, because the rating does not reflect my experience. My husband and I were fed up dealing with the negotiations and hidden fees of other dealers - you know, the ones that give car shopping a bad rap. This place was a breath of fresh air. It's no frills in every way - the facility, the workers are real and honest, no haggling, no pressure, no hidden fees, and best of all, some of the most reasonable prices you will find. I highly recommend.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

They gave me a great trade-in value on my former Hertz Rental Car buy and I upgraded from about 130,000 miles to around 40,000 on the Odometer! The car is a hybrid and besides that, basically the same car, just a different color.

I bought the Pacifica Pinnacle. It is quiet, comfortable and a joy to drive, It is a large vehicle and I can get a lot of things inside including a 4x8 sheet of plywood and 6 people (not at the same time). Visibility is very good and the camera's do an excellent job. Everything works, controls are easy to reach and empirical and on a trip I averaged 26 mpg. Two negatives: idle stop is frustrating. (have to remember to turn it off every time you start the car). Vacuum cleaner in place of the spare is not a good idea and you have to run the engine when the vacuum is running. Guess it's Ok then, but not at stop signs. (idle-stop)

My dealer's name was David, and he was great! Non-threatening, took his time answering my questions, and helped me make the best decision. He even moved around his own schedule to accommodate mine.

Although Tyrone was young he was quite well trained and polite I would also recommend Nick... They were very accommodating in handling my down payment and overall I spent less time in the dealership that I have in previous car buying experiences

I just bought a 2020 Nissan Murano from Tyrone Thomas at Baltimore Hertz. He was excellent to work with. Tyrone was helpful with no pressure and professional. We tested a number of cars and he was very patient. The staff figured out a great deal for me. Thanks.

Gene was accommodating and very easy to work with. He helped us find the best way to finance the purchase and addressed our questions. We love our new car and will definitely return to him the next time we want to buy a car.

Love. It. Just wish had a little more of the true luxury appointments like those of the 70s and 80 s. Such as soft supple leather , real carpet etc...

Had been looking all over for a Jeep, Michael and Evan found the perfect one for me! Made the purchase easy, and were very friendly. Definitely happy with my purchase

I own and have owned Automobiles from a 1969 Lincoln Mark III, 1977 Chrysler New Yorker Brougham, 1983 Buick Riviera, 1991 Mercedes Benz SEL, 1993 Jaguar XJS Convertible, 1994 Mercedes Benz SL500, 2 1996 Jaguar XJ Vanden Plas, 2005 Audi A8L 4.2, 2008 Audi A8L 4.2 most of these Automobiles I still own. This Special Order, Chrysler 300 Platinum Edition, V8 AWD, Harmon Kardon, Tow Package, Every possible option now with 27k miles is no doubt the Very Best Automobile in my current collection and probably this best vehicle I have ever owned; it rivals the 1977 Chrysler New Yorker Brougham (440 V8 4 Barrell) in Luxury, Comfort, Reliability and Performance. This Automobile is a Keeper!!! I get so many compliments on it at all times. It handles and performs as well as the 2 Audi A8 but is extremely reliable. It has only been to Dealership Serivce for Scheduled Maintenance only.

Had a great experience purchasing a used 2010 Honda Odyssey. Sales associates were helpful, knowledgeable and not pushy. Sales managers and business office associates were likewise friendly and customer service oriented. We had a couple of repair issues to take care of before taking final delivery and it was all handled well. The real test came when we made use of the 5-day no-hassle return policy 2 days later after an episode of unexplained severe shaking, which destroyed our confidence. We had the same great friendly customer service on the flip side! Would definitely go there again for the sales experience - don't blame them for the car's issues.

The hybrid makes a lot of sense because of the overall mpg. That drives a lot of the value we derive from this van. I would probably purchase another newer model if the overall electric miles substantially increased.

This is my first time purchasing from Koons and all i have to say is, Lacie, Rich and Josh were all amazing. I will definitely return and will recommend them to anyone looking for a vehicle.

After driving my Pacifica Pinnacle for more than a year I must confess it is the best vehicle I have ever owned. The power and feel of this on the road is amazing and both interior and exterior has gotten so much compliments. Not to mention the fantastic gas savings running around town in EV.

The service department has been very helpful and knowledgeable thus far. I would recommend them to anyone wanting to service their Audi's.

I owned a pre-owned 2005 Crossfire Roadster black-on-black for 2 years as a second car. I'm 6'3" and the cabin was definitely tight, but the looks, quality, and fun-factor made up for it. Now considering picking up another one.

Employees were polite and courteous. Always take my Mazda there For any maintenance that it needs. Never have had any problems with the service.

This is my fifth Mopar van, three Town & Country models, two Dodge Grand Caravans. When it comes to vans, there are none made better than Chrysler's T&C and the Caravan. My first, a 99 Caravan, went 300,000 miles before having a transmission issue but the motor still ran flawlessly. My 2014 T&C gets a solid 27.8 mpg on the trips we have taken and no other issues have ever interrupted our travels. If I was a millionaire I would have an entire fleet of T&Cs, in every color available. I'd make sure all my friends had one and maybe my enemies too! Why they discontinued such a great model is just baffling!

Only 2 items that need to be addressed is the volume control the navigation system plus headlights are not good for night driving. As of December 2022 I drove all around the USA putting on 60,000 miles on my 2020 Pacifica Plug-in Hybrid. Love and enjoyed driving this Great Product.

Sergio was amazing! I don’t have the best credit, he worked with me for hours to find the perfect car. I will always go to him from now on!! 10/10 ; would recommend. Sergio is a Spanish speaker.

Meets my needs. Wish the back wings opened. Needs more USB ports. One thing I really don't like is the fact the engine shuts off when stopped for traffic lights.

I have bought several cars from Ourisman of Clarksville, I have always had good experiences with them. Fred Eldridge is the most knowledgeable salesman I have ever met. I would recommend him to everyone. Their service Dept is Tops also I just today (February 27th 2023 bought a new Jeep Gladiator. Thank you Fred.

I'm going to echo what many others have said - this was truly the best car buying experience I could imagine. After a miserable experience at Ourisman VW of Rockville (don't go there!) the guys at Darcars saved the day and the reputation of dealers everywhere. Dean and Keith were amazing and they gave me an even better deal. I shopped around quite a bit and no other dealer came close in terms to value or customer service. There were no shenanigans - Keith provided me a complete quote via email so I had it in writing. I came in, the documents were ready, and Dean walked me through the process without any hiccups and gave me a fair deal on my trade in. Great price, great rates, seamless process, and outstanding customer service - truly never felt like they were salesman in any fashion. Darcars, and particularly Keith, Dean, and Sadji, does it right. I strongly recommend.

Outstanding car for the money. Great safety features and the styling is great. Could not ask for a better sedan. Quiet and extremely comfortable too.

Great to work with Spence and Tony while purchasing my wife's new VW Golf. I was a little stressed having my two young kids with me, but they were more than accommodating and understanding. Spence is on top of his game and knows VWs inside and out; super professional and approachable. Tony was the sales manager and was able to make the buying experience quite comfortable. Toss any preconcieved notions of "typical" salesman tactics, this man wants you to leave satisfied. We came in already knowing exactly which car we wanted, so perhaps that added to the ease of the transaction. I have no doubt that even an uncertain buyer would have a great experience as well.

I just love it it drives and comfortable beautiful inside and out drives so quietI always wanted a car like that the best deal around

I have purchased two cars from Darcars of New Carrollton. This makes my third. Ms. Pat King is the beat Sales person She makes buying a car a pleasure. I will continue to purchase my cars from Darcars of New Carrollton!

This car met all of my needs, I am a tall guy with long legs and I definitely have the legroom needed and the other features on this car just blows me away.

Met Ms. Ronnie Hughes when I went to Darcars in New Carollton just to browse. She greeted me with such a warming smile and a positive attitude which made me feel more relaxed. Her phenomenal interpersonal skills allowed me to take my time and explain what I wanted. Ms. Ronnie, you truly are a "Grade A" Saleswoman, thank you & keep doing your thing!!!

Great styling, plenty of room, nice power for the V6, & a pleasure to drive--Wish they still made the luxury models------------Owned New 2010-2016 & now the 2021----

Ms. Ronnie is truly a Premium Saleswoman who takes pride in what she does and exercises great patience and knowledge with her customers. She treats you like family while she tends to your needs. Great attitude, awesome smile, and customer service that will make your heart melt... that's Ms. Ronnie Hughes at DARCARS, New Carollton!!! Go check them out & ask for Ms. Ronnie, I DARE YOU!!!!!

Mario is the name of the guy that helped me. Very nice guy, and i would recommend anyone to buy from here. Very courteous and attentive.

300S V8. S added pro charger and woke the true potential. Last call for traditional performance at CDJR/Stellantis/whoever. Love this model sedan. Get one if you’ve been looking. Perfect combo of lux/look/ performance. Should’ve had a hellcat version.