by CINDY K KELLER & BRAD E KELLER from CHAMBERSBURG
February 10, 2018
First I need to say that my Eco Diesel was a bust BUST but when I traded that in and got my 4th Dodge Ram 1500 gas engine this experience had to be the best one ever. Keith Morris worked out one heck of a deal!! Eric Del Rosario was one of the best salesman I have EVER dealt with (before, during AND after), and Jason Headley went above and beyond with my credit. He even stayed late. I've never had an issue with the dealership (even when dealing with the ecodiesel, but that's why they quit making them in 2017.
Keith didn't have to do all he did, but he really helped us out because of all the things we dealt with. Eric texted me and kept me in the loop no matter what was happening since he knew my work schedule was so crazy! And like I said before Jason stayed late to work out THE best possible deal for my family. I couldn't be happier with what all they did for us!
My experience working with Mr. Scholl was wonderful. We had kept in touch over a years timeframe with my interest in a new vehicle. He was very helpful with expertise and recommendations. Very thorough! Looking forward to recommending him in the future!
We came to Fitzgerald to get a used car for our growing family. I had done my research online and wanted to drive a lot of the vehicles to get a feel for what would be best. When we finally found our car (a used Subaru Outback), Jeremy worked with us to get the best price, kept the process speedy and no-nonsense so that we could get home to our babies, and we left the dealership that day with a reasonably-priced new to us car! Jeremy was personable, kind, and not at all pushy. We appreciated that so much! I would highly recommend him. He's trustworthy and kind--the best!
Stopped in to kyners auto sales inc. and was so impressed with the car I looked at, as well as the way I was treated by the staff, I purchase the car. The car was exactly as it was described, beautiful and phil, my salesman, was excellent. Phil, along with all the other employees I came in contact with, were all very kind, respectful and professional. I highly recommend kyners auto sale inc. the next time you are in the market for a used car.
I followed Mike here when he came from another dealership. We clicked like white on rice. He's knowledgeable, kind, KNOWS his cars. Which you might like and warns you which ones to steer clear of. I will always use him as MY "car guy". That's important. You need a car guy. I trust him and that says something.
My family has bought at least 5 vehicles from this place over the past 10 years and they've always done good for us. Marcos (the guy we always seem to end up buying a car from), has always been honest and upfront about things regarding the cars, the dearlership policies, and the special offers. He's also very friendly, talking to you like a person and not just a potential sale. The cars we get have always been reliable. Never bought a 'lemon' car from here. The longest lasting was a Seabring that we had for over 10 years, and it would have lasted much longer if it weren't for being in an accident. The shortest lasting one was a '99 Pontiac Grand Am that I had for only two years, but that's because I traded it in for a real nice 08 Taurus which I got from the same place for a great price.
Justin was great to work with and made the whole experience fast and easy. I didn't like my first vehicle so I took advantage of the 30 day exchange policy and they were very accommodating and understanding. Great group to work with.
Brad sincerely went above and beyond, Keith and the financing team as well! I doubted I could ever get another vehicle with my credit but they spent hours helping and doing whatever they could to get me into my dream car. I was stuck in an unsafe vehicle and they got me into a brand new Jeep safe and perfect. They’re not like you’re average dealership at all, they’re a family and truly care about every person that walks in the door. I cannot thank you all enough!
Kathy was a fantastic salesperson, I highly recommend this dealership. Andy is an awesome sales manager and got me to the payment I was looking for. Luba made understanding the paperwork a breeze. I will definitely be going back to Buchanan for my future purchases and refer all my friends and family.
by Bob Y and 11month old son Bruce from Rockville MD
November 11, 2018
I never bought a used car before for fear
of getting a lemon! I have no idea if the
previous owner did oil changes on time
and other routune maintenance....so i was always afraid of getting burned.
Fast Lane has a warranty program that simply works,in my case i bought a 2017
Dodge Caravan with 48,000 on it......they
did me a great deal on it but what i left
feeling was the same kinda peace of mind
you have in a new car knowing all is covered for 3 years 36k miles.....they custom priced me a warranty for the next
25k miles i drive....in my case about 3 years worth......it covers all major functions but not wear items like brakes
and hoses etc.....i never buy warranties
In anything,but this made too much sense to me! It is a Dodge dealer recognized warranty,ok i paid 1300 bucks
for it but they wrapped it into my loan for
about 9 dollars a month.....if engine or transmission goes its covered,if i breakdown they tow me,pay car rental,
brung gas etc......i came all the way from Rockville......and my Grand Caravan SXT
2017 is selling here for 19k and higher......
new they are about 29k.......Melanie was
able to get my price down to 15,100 !!!!!!
I had the room to buy warranty and peace
of mind.....i love their honest approach....
The best thing i can say for them is I would buy from them again with no hesitation! Thanks Melanie,and Tom,and Tim for explaining the warranty!
Our salesman, Micah Youngbar, once again gave us impressive and responsive customer service. (We are repeat customers). He came in twice on his days off to make sure that we were happy and taken care of. I have yet to visit a friendlier and more responsive dealership than Hagerstown Honda and I visited or contacted four area Honda dealers before purchasing our new 2018 Honda CRV LX. Ian Smith was also responsive with all of my internet inquiries before my on-site visit to the dealership.
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