I purchased a used 2015 Ram truck. McHughs only provided one key, and could not make me a second one. I had to go to another dealer the next day to get one made. The truck was almost out of gas when I left the lot. One of the rear signal, brake lights did not work, had to stop at a parts store to fix it. I should have caught all of these before I bought, but guess I assumed some things. Staff was friendly, facilities nice. Indifferent on recommending this dealer.
Service department dose a great job of taking care of our needs and our car as well as customer service Great dealership.Every one is very help full and gets the job done I would recommend them and the dealership to all my friends and neighbors. We have bought three cars from Jeff Drennen's and will buy are fourth car there to when we are ready to buy.Great service
It was our first time buying a brand new car and no one pressured us in buying what they wanted to sell us we new what we wanted and they went the extra mile for us on make and model want we can do with it and not to do with it
Jeff Ward and AJ the new car manager came through with the perfect Wrangler for me. I actually had fun buying my new Jeep. As a bonus I gained 2 new friends. I advise anyone to stop in and talk to Jeff, he will make car buying friendly instead of frustrating.
very satisfied with service from the beginning to the end...I'd recommend Amy to any person looking for used or new car... she is very knowledgeable and willing to go out of her way to make sure you are very happy...very pleasant to work with and she make's you feel important...service has been nothing but nice and goes out of their way....I'd recommend McHugh to any one
Jason Vanasale was my salesman. He worked so hard to get me in a better car. I have less then good credit so really didn't think I could get a better car. But he worked until he found a company willing to work with me & kept my payments where I could comfortably make. Them I love my 2013 Chevy Sonic & was even able to take a vacation in the Smokie Mts. this past week in a comfortable car. Thank you Jason & others who helped make my better car possible.
I traveled from Zanesville to look at a Van and it was exactly what I saw on the internet. They were ready and willing to get me into the vehicle and I couldn't be more happier with my experience here!
For the most part, I was satisfied with my purchase. However, the spare key to my truck was inadvertently "mailed" to the wrong "individual" and has not yet been returned. I've expressed my concerns pertaining to such with no results over the past three weeks. Timeliness is not a priority. Nor is the fact that the missing (but located) key to my vehicle, is in the possession of a stranger.
My experience with salesman, Marcus Plunk, was the best in nearly 30 years of purchasing new vehicles. It was so pleasant working with Marcus and his associates in the dealership, none of that waiting for hours while they had to ask their "boss" if they could make the deal better. Marcus knew what I was looking for in my new Jeep JL and he was very attentive to my texts with questions about the different options and responded quickly. Not only did he find one JL, but by the time I got back to the dealership, there were two Punk'n Jeep JLs sitting in the lot! He had them gassed up and gave me the keys to test drive both of them. I actually purchased the one he found! Marcus is so friendly and down to earth, when you sit down to talk with him, it is like you are talking to a friend you have had for many years.
Me and my wife went to the dealer to trade in a 2016 hrv and get a 2018 crv, and we did just that within a matter of an hour or so we were on our way home with the car we wanted, and very happy, everyone at the dealership were very helpful polite and positive minded! Would definitely go back for another Honda for sure!
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