Initially it took a little longer than I feel it should have to be acknowledged. However, once someone greeted us and we explained why we were there the remainder of our time spent was smooth. Unfortunately, we decided not to purchase the vehicle. But if something else were to pop up in their inventory we would revisit.
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
Needed an oil change on short notice, they said no problem, bring it on by. I dropped the truck off a half hour before they opened, and there were service people there already. They took my keys and info inside and off I went. Called me an hour later to tell me it was finished. All for $35.
Friendly, Trusting Staff gets You in the Vehicle You Want!
by RWILKES0 from DealerRater.com
November 6, 2018
I was looking for a specialized vehicle that could tow horse trailers and yet provide comfort and style. I went to the dealership closest to the house and was hooked on the Armada from the moment Jimmy showed us one on the lot. We then requested a very specific color/interior scheme and they found the car that day and we were driving by the end of the day with a great deal. Jimmy, Ishon and the entire team made it easy and the experience was very positive. My wife LOVES the SUV, the technology onboard is phenomenal and the seats are the most comfortable seats I have ever sat in.
Jay Meany at O'Reily GMC was soooo helpful with helping us select the perfect SUV for us! He was very thorough as he described to us the differences in vehicles we were looking at and helped us zero in in the SUV that fit our needs! Highly recommend Jay and the gang at O'Reily GMC!! We love our new Acadia Denaili!! Thanks so much! Nancy & Rick Holmes Devon, PA
Just bought a Jeep Wrangler Sahara and had the best experience! Our salesman, Glenn was knowledgeable and kind, the Sales Manager Russell was a pleasure to work with, and the Finance Department and Insurance Department are amazing too! Just an overall great buying experience. We were very happy with the price we paid. This is definitely the place to go if you are looking for any Jeep or Chrysler vehicle. Thanks for making our experience awesome!
I went in to Pellegrino in hopes of purchasing a jeep I found online and Patrick graciously assisted me during my process. I did not end up liking the original Jeep I went to see but Patrick had 2 others he was able to show me. He was very patient and diligent while working with me, allowing me to test drive the vehicles, and especially during the buying process. He did all that he could to allow me to drive me Jeep off of the lot that day and to make sure I left satisfied with my payments which I was extremely grateful for. He is truly a wonderful person.
I spoke with Glenn Hughes, salesman, on the phone. He listened to my concerns regarding other car dealers that I had visited, only to find out the price quotes over the phone and text messages changed by thousands of dollars at the dealership. Glenn asked pertinent information and assured me the price that was quoted would not be beat or change upon my arrival. I got the Minivan that I wanted for my growing family at the Pellegrino. And the quoted price, was then beaten by dealers at Pellegrino. Thank you Glenn for a great car buying experience. I look forward to future business with Pellegrino Chrysler Jeep.
I just want to say thanks to Bob Vesper and Brian in finance for taking such good care of me ....you guys are the best..I couldn't be more happy with my Jeep..I have already told all my friends that they need to go to Pellegrino and see you before they purchase a Jeep anywhere else...I know I will be back in the future!
One of the very few dealers that restored my faith that a car buying process can be a good experience. 11 stars for Patrick Brown. Be sure to ask for him and you will also be a believer.
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