The Service Department at FPR has always provided excellent service. My Service Rep, Steve Wollak has always taken care of all my service need and ensured I receive fast and quality service. Thanks FPR.
I was trading in my used truck for a new car. I actually researched the salespeople at this location using dealerrater. Ali came highly recommended and he did not disappoint. Ali is very personable and pleasant to work with. He answered all my questions and help me get a deal done that was pleasing to me. I was able to get a fair price for my trade and the buying process was pleasant. Ali, Ron, Murad and everyone there made me feel at home.
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
I worked with Sheryl Falco and she helped me trade in my car so I can get into a new one. The new car price was also fantastic and definitely beat their competitors prices. The process was easy and couldn't be happier. I would definitely work with her and the dealership again.
Kathy was so patient with us as we navigating helping our daughter buy her first car. It was such a wonderful buying experience that we went back to Kathy to upgrade our current car to a Jeep. Lots of knowledge, friendly service and patience from Kathy and every Ferman employee we encountered made this the very best car buying experiences of our lives!
A great dealership to deal with. They give you a great price, no pressure, no back and forth with this offer, that offer, "my sales manager said....", NONE of that - just an easy process. My husband and I were very comfortable dealing with David Cooper - outstanding individual! We found this dealership online, saw the car we wanted, color and features, made an appt., arrived for the appointment, and within 30 minutes the deal was done. Outstanding price. Drove from Citrus County to deal with Ferman Chrysler - well worth the trip.
Gheorghe Donici was the perfect combination of professional and friendly. He was clear in all communication, never pushy and completely knowledgeable in answering all questions and providing options. He made my purchase of a Rubicon easy and a pleasure to drive away in.
Everyone we spoke to at the dealership, especially Anas and Chris, were very patient and professional. It was truly the best vehicle buying experience we have ever had. I will highly recommend this dealership.
Bought my second Kia at Fuccillo because the first time we had a great experience. Don???t care about the give always. Second time was even better. Might be a small building but you get a great experience. Great staff, all were very friendly. Forgot who my salesman was, he was great through the painless process.
I had an amazing experience at Fuccillo Kia Wesley Chapel. Pat Gomez made me feel very welcomed and comfortable. My transaction was very smooth and transparent. I am very happy with my 2019 Kia Sportage SUV. Thank you Pat and team. Happy Holidays! Jannett Reyes
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