Used Chrysler vehicles for sale near Camp Springs, MD

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Just bought my first car from here! Great dealership Yosuf was a wonderful sales representative! Highly recommend You’ll love it here! I promise you that

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Nick Bernicat (our sales person) was so incredibly patient, understanding, respectful, personable, and professional, and he made our car buying experience so much easier and less stressful than it had been until we met him. He was truly a pleasure to work with. We had been to other car dealerships and had encountered the classic aggressively pushy tactics car salesmen are known for, and Nick was anything but that. He intentionally cut out time for us to talk alone and never made us feel pressure to buy. He helped resolve all of our concerns and was open and honest throughout the entire process. After telling him about our previous experiences, he assured us that he wasn't there to push us and that it was okay if we didn't decide to buy. He said his focus was to build a good relationship with us so that even if the dealership didn't have what we were looking for, we would still be comfortable coming back when we were ready to buy years down the road. We'll be back on the market again in a year or so to get a second car, and if this dealership has the right car for us, we're definitely willing to drive the two hours back to buy from him again. His focus on human connection made working with him enjoyable, which is saying something because we had been dreading going into another dealership. Our financing experience was much more mediocre. It was 8pm by the time we got to the finance guy and he wanted to go home. He was dismissive, and while he would answer direct questions, he didn't have much interest in slowing down to explain anything we asked about. I felt kinda trampled and didn't really enjoy any of the interactions with him, but I'd still go back to work with Nick.

After driving my Pacifica Pinnacle for more than a year I must confess it is the best vehicle I have ever owned. The power and feel of this on the road is amazing and both interior and exterior has gotten so much compliments. Not to mention the fantastic gas savings running around town in EV.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

I had a 2023 Hyundai Ioniq 5 (that I absolutely loved), but the lease was ending. Since that purchase, I have had two grandchildren, and though I could take them with me in the Ioniq, it was a tight squeeze (again, it was a GREAT car). I decided I needed something with more seating, which meant a three row SUV or a minivan. I was used to an all electric vehicle and wanted to get something that was at least hybrid. I honestly thought my days of a minivan were way behind me when my children got older so I was kind of dreading that option. The truth is I couldn't be happier. The mileage has been fantastic - I've been averaging about 50 mpg. Because the van is a plug-in hybrid, I drive a lot of local miles on all electric which helps immensely with the mileage. There is plenty of room for my kids (and their kids). Lots of places to plug in all of their devices. My wife's aunt told me that the back seats were incredibly comfortable as well. The only thing I wish it had were a few more amenities - but that is entirely my fault. I bought it used and picked up the first decently priced one I found. I should have waited a bit for one that was a bit more loaded, but again, that's on my, not the vehicle. The ride is incredibly smooth and the power is just fine for a minivan - obviously not what I was used to with the EV, but then I don't expect that. I'm enjoying driving in comfort and getting in and out is much more comfortable on my old back!

Super easy to sell my old car at Carmax, Dulles location. Highly recommend it! Outstanding customer service!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I would have given five stars; however, the service technician?s customer politeness was alarming. I understand that it can be difficult to predict how long it will take to service a car., which I did share. But when I expressed my disappointment that I would have to wait an additional two hours, the technician became defensive. A simple, ?I understand and apologize for the inconvenience. We will get you out as soon as we can? would have sufficed.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

We bought a Tesla from Premier and it was a good experience. Everyone was helpful and treated us well. We live 5 hours away so it took a bunch of phone calls and communication to get the deal done, but Patrick did a great job. They were able to get us great financing as well. I would buy here again!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Everyone here was super nice and very professional. The moment we arrived we were taken care of immediately. The process was simple and we drove off in the car the same day.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Nothing but the best customer service and financial advisor. Mohsen and Saji we’re competent, knowledgeable, and very professional. I’m sad and sorry to hear others didn’t have as pleasant of an experience as I did, I highly recommend both of these fine gentlemen for their entire process of buying a new car.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Very knowledgeable staff . Mohamud was our sales rep. Friendly and professional. Well organized showroom. Prices were fair on their vehicles as well as our trade in. We will use them again on our next vehicle purchase.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I appreciate the honesty and professionalism with these guys. They always do a great job with my car, and it never takes more than a couple of days. Highly recommend Safford Jeep.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Safford Service Department provides professional and courteous services, ensuring that customers are treated with great care. Abdon, Alex, and Todd are excellent.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.

Nice and easy. Very professional and got the works done on time. The service advisor Adam done a perfect and professional job!!! The entire experience was very enjoyable.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Christian Reyes did an amazing job taking care of us. Highly recommended and his customer service skills is above the roof. Very polite. This is the type of person we need to all Chevy location. Cudos to who ever hired Mr. Reyes!!!

I love everything about this vehicle! Was upset when Dodge stopped making the Caravan, but this one filled the void nicely. Great price as well.

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Excellent buyer/customer service. They did their best to help the buyer’s goals. Just bought second car in less than two months.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.