Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
Thanks to Easterns I am now a proud owner of my first car. Did not think I would be able to get something on my own but here i am. Thank You Phillip for answering all my questions and making me feel so comfortable my first time purchasing.
I discovered Lustine a few months ago when my Jeep needed service. Bryant Jones was assigned to help me and did a wonderful job. He went above and beyond with assistance on gathering information on my service warranty from another dealer, kept me apprised of the work on my vehicle, and was honest about the work that needed to get done. Bryan was professional and genuinely friendly. I also had the pleasure of working with Finance Manager Azmi Sabah. Azmi was honest and helpful in the sale of a new vehicle. I believe Lustine thrives as a successful business because of honest and down to earth employees like Bryant and Azmi.
Great service as always, came in to have service done, had a busy schedule and Floyd as well as the rest of the service department were stellar on providing great customer service. I was kept in the loop during the entire process and was not pressured to return the loaner immediately. 5 out of 5 stars for the support and service !
A big thank you to Floyd for the amazing customer service and prompt replies. Not forgetting the awesome service I received from the mechanic Eric afterwards. I was very happy with Floyd. He informed me of the entire service process and the issues that my car had. I’ve taken my vehicle to other dealerships for repair and often things are not explained and i always end with a bill for things that I didn’t even want or requested. I really appreciate that he took the time to explain everything to me.
I am very pleased with the outcome! Many thanks again.
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
I was contacted very quickly by a Hertz rep, and he was able to get me in for a test drive that weekend. Even though I didn’t end up buying the car I was interested in, I would recommend this dealer based on their friendly, professional assistance in my car search.
I was told it may take 4 or 5 hours. 4 recalls completed and updated in 2 hours. Very courteous service dept. each of my visits. 5 stars for me! Mark
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