We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
Had a great experience at this dealership. If your looking to buy a vehicle go talk with Tyler Pinska!
He did a great job getting my questions answered.
I would highly recommend this dealer as they are holding themselves to a higher standard and it definitely shows. Thanks again!
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Kevin our salesman was most informative, friendly,kind, courteous, and over the top helpful. You have a great employee there make sure you keep him as he an Exceptional asset to your company. We really liked how he showed us how everything works in my new truck and explaining about the garage opener. He needs to be employee of the month/year for his hard work he puts toward your company. Thank you again Kevin and Flag for making us a customer who will come back again 😉
It was a great experience working with Kevin. The vehicle was pulled up and detailed. No issues. Fast through the process and great to work with. The kids lounge was a great idea and kept my kids busy.
Purchased 2018 Kia Sportage, safety system prevented a crash. I am sure that it , also, prevented great bodily harm to me....and that’s very good.
This is exactly why I bought a Kia and another reason to purchase from Barnett Kia.
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
Barnett took it upon themselves to apply for a loan from a random bank without my permission when my original loan was rejected from my bank. The process started as them telling me there were rules for applying for car loans from banks. I only wanted $1,500 and they said minimum was $6,000. They did not know what they were doing. There also was a new rule at my bank that you could not take out a loan on an older car. Run. Stay away. Let them go bankrupt. Find an honest dealer.
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