My first new car service trip, ever. Very professional and cautiously expedient. Like a controlled, chaos. I was left impressed how everybody worked together. The facilities are nice. I can't come with any bit of a negative comment. They even washed my car....
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
Kevin our salesman was most informative, friendly,kind, courteous, and over the top helpful. You have a great employee there make sure you keep him as he an Exceptional asset to your company. We really liked how he showed us how everything works in my new truck and explaining about the garage opener. He needs to be employee of the month/year for his hard work he puts toward your company. Thank you again Kevin and Flag for making us a customer who will come back again 😉
I bought a 2016 Ram 1500 Pick-up from Chris Weinberger. I bought my 2001 Ram 1500 Pick-up from Waconia Dodge 17 years ago. Chris was courteous, helpful, and not "pushy". He was a good listener and was very helpful showing us the vehicle we were looking at, and with showing us all of it's features. The vehicle process is not something I enjoy, seeing my last pick-up purchase was 17 years ago. Chris made it quite easy.
Nice facility, great inventory of cars, knowledgeable sales consultants, nice service area. Mike Poster was the sales person who helped us and made the experience very positive for us. Really enjoying our new Jeep Grand Cherokee
Purchased a new JL 4door Rubicon. Our salesman, Chris Weinberger, specializes in customer service and made our buying experience a pleasure! If you are looking for a new or used car Chris is your guy and Waconia Jeep is the place to go!
I highly recommend this dealership! I worked with Greg Grillo as my sales guy....he is so personable, patient, kind and works hard to get you in the vehicle you are looking for! When Greg wasn't available, the other sales staff stepped in to assist me. When I picked up my new Jeep Grand Cherokee, Greg sat with me for a lengthy stretch of time to walk me through all of the features in my new vehicle. He has also followed up with me a couple of times since my purchase, to make sure I am happy with my purchase.
Amazing experience and service. Jeff went out of his way to get us the right vehicle at the right price. Even offered to bring the vehicle to us to test drive. This is the second vehicles we have purchased from Buffalo Morrie’s and we will go back.
Jefferson n the whole Cornerstone crew is amazing,
by Marty N Bonnie Brown from Cologne Mn
November 17, 2018
Marty n I were looking for truck for awhile, Marty found this place online, we couldnt b happier , everyone here to sales to the finance dept were amazing, honest n very helpful. Highly recommend this place. ask for Jefferson,
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