After going back and forth with the salesman, Chris Williams, about which vehicle we wanted and pricing, Chris went out of his way to obtained exactly what we wanted from another dealership and the pricing was perfect. I can honestly say I probably put Chris Williams through xxxx to find what I wanted and he came through with flying colors. I will be going back to Chris once my other lease expires to obtain another Jeep.
by Everfloat from Salem, VA
December 18, 2018
We bought this van as a replacement for another make and model that gave up the ghost. We haven't had it long, hence the 4 on reliability, but so far it runs well and my wife loves it.
Really satifisfied amazing service. The guy at the dealer was really approachable and friendly. People like that is the people you need for dealers great guy.
Great reliable, affordable and comfortable minivan
by Parents with a toddler from Riverview, FL
November 26, 2018
My husband and I bought a 2016 Dodge Grand Caravan SE new in April 2016 in Puyallup WA just before our son was born in May. It's been perfect for getting a newborn in his carseat carrier in and out of the car. We've transported a full couch in it with all seats stowed except the seat our baby's carseat was on. In April 2018 we traveled cross country from WA to PA, through mountains going up to Mount Rushmore. Then in September 2018 from PA to FL. During both travels we were fully loaded down in the minivan and towing a Jeep Patriot fully loaded down. We never had any problems with this vehicle. We loved it so much that we just traded it in for the 2018 Dodge Grand Caravan SXT with all the upgrades.
Written November 2018
I was in need of a car when I received a call from Mark Recore, a sales person from the Mitsubishi dealer. He made the process simple, fast and pleasant. I am only buying cars from now on with him. Thank you mark Recore, for all your help!
by Family Minivan from Ontario
November 23, 2018
Good family car for the price , you get what pay compare to other brands of minivans , not bad at all , but they need to update the model , the new 2019 is the same same , and they should add ad optional AWD
I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.
Last auto purchase was in 2005!!!
by Creative Downsizing Retirees from Oak Hill, Fl
November 4, 2018
We traded in a '04 Camry with 319,882 miles (yes, really!). I expect the same performance from this Grand Caravan - better not dissapoint me! We will now also downsize by selling a pick up truck. The Grand Caravan has stow and go rear seats and that creates a space large enough to accommodate a full sheet of plywood. So we feel we now own a very comfortable vehicle that can double as a pick up truck bed.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
Dodge grand caravan
by Makayla Stevenson from Muldrow ok
January 2, 2019
I love everything about it. It has enough room for my family and is still a luxury vehicle. I never thought I never thought I would fall in love with a mini van
Top Notch Service at Herb Chambers Kia of Burlington
by 3kiafan from DealerRater.com
November 27, 2018
As a customer of Herb Chambers Kia of Burlington for around seven years now, I can report that in all that time I've never had a negative experience with Sales or Service. I don't know what else there is to say. The people are all friendly and service oriented. The only complaint I could muster up is the parking is tight. I feel for the staff having to maneuver vehicles there. They make it work, though and really, the experience us about the people and the relationships built. A+ to all the staff.
This car is the worst vehicle I've ever own.
by Upset from Dundee, ny
December 2, 2018
After the warranty everything is braking, it is two years old, and I've had to put almost 3,000 in it really bad on the road.
Was in the market for a used truck, but had no clue what I wanted, until I spoke with Ross..he intently listened to my needs and wants, and suggested a truck that has become our favorite vehicle of all time..What a pleasure to do business with someone who understands the importance of good customer service...The whole transaction was painless for me, because Ross anticipated all the steps that needed to be completed and did most of them for me...all i needed to do was show up with a check... I live in New York, and was initially leery of buying a car out of state, but this is my kind of shopping...Highly recommend this dealership and especially Ross Jefferson, who goes the extra mile to make sure his customers are satisfied...
like the styl
by bill bovard from port charlotte, fl
November 17, 2018
i think it is good car for the money, if i could i would go and buy one today. but im broke maybe i can win one
Excellent experience I have very bad credit and was in need of a car Rachel the online sales rep was very helpful and arnesto the finance manager worked incredibly hard to get me into a nice car with low mileage never had such a great experience at a dealership ever will definitely be going back next time I need a car
Stow n' go seating is the bomb!
by Happycamper from bettendorf ia
December 20, 2018
Traded my 2008 for this 2017 and the difference is remarkable..the 3.6 motor is a gem, with class leading power and smoothness along with better mileage..hauls everything.. tows my trailer and with the stow and go seats dropped into the floor...other minivans are not even close by lacking this convenience. My nxt is the nicest vehicle I have owned in my 50+ years of driving.
Awesome people, awesome service. They found exactly what we were looking for at a price we could afford. We have bought our past 2 vehicles here also. Daughters also purchased vehicles here. We bought a 2014 Chevy Equinox. Love it!!! Luke was our salesman and he was so helpful in the whole process. We were totally satisfied!!!! Thank you Luke! Thank you Russ!
I have owned 5 since 1999 need I say anymore
by pat5caravans from richton park illinois
November 28, 2018
It's big. It's safe. It's extremely reliable. Unbelievable value. Ask anyone that owns one. Your wife will love it. Don't spend 10K more for an SUV. Save the money.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Drove this twice as a rental
by Anonymous from Irvine, CA
November 19, 2018
As title suggested, I had drove this car twice now for longish distance driving.
In terms of practicality, family did not complaint so that's a positive. My only negative is the boot a bit small compare to our Passat.
As for driving experience, I had and will continue to say it's a bit like driving a tractor. The wheel was relatively heavy comparing to all other cars I had drove. Given that I can confidently drive it at night for 90 miles from San Diego back to Orange County so maybe it does deserve some credit on handling department. The braking is ok but if you drive sensibly then I don't think it will be an issue. If you do blindly follow, aka tailgating, I have no confidence in its reactive time, anyway just don't.
Overall, a good people carrier but don't expect any fun driving experience.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This Van is the most versatile
by Sczech35 from Manitowoc, WI
November 7, 2018
This is the best buy for the money. You can haul just about anything in it, and still have great seating for 4+. Great features: easy open/close doors, adjustable seats, Great cargo space, very comfortable. We love this for easy access as we are handicapped. A Great Car!!!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Great family car
by RRHR from Washington DC
October 11, 2018
Lots of space for family + friends. Interior is pretty standard but that means you don't need to worry about it too much. Got the DVD package to entertain the kids, so far its great.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
Spacious and Comfortable
by AshleyY from Thornton, CO
January 12, 2019
We love this car for our family. It is incredibly spacious, the interior is beautiful. Drives very smooth and has many gadgets for the family.
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