Used Dodge Journey for Sale in Gurnee, IL

The sales rep Alex was awesome. He knew exactly what I wanted and made the process so easy. But I’m broke. Other than that he deserves a standing novation.

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

I visited Gurnee Dodge on Thursday of last week and Sarah Dawson was the greatest she should receive some type of bonus because while I was there I overheard other customers saying how awesome she was.She is so patient and helpful. Kudos to Sarah Dawson.

We purchased an '09 Impala SS with 11K actual miles on it. There were some minor issues that we experienced, but did not notice them until we had actually driven the vehicle on our way home (5 hours away). In that we bought the vehicle "as is" we were concerned that they would not address our problems as we were 5 hours away and they might never deal with us again. However, they could not have been receptive and helpful. They made all our concerns disappear and while they repaired our vehicle, they gave us a 2017 Malibu to drive. We could not have been more pleased and satisfied with our experience. They are just wonderful people and a wonderful dealership to do business with. We are very, very pleased with their sales people (Mike Volakis) and their service department (Clint Davis). We will definitely consider them again as we look for another vehicle in the future.

This car was exactly what we were looking for in a mid size suv...Plus!it even has built in coolers! the fact that the seats fold flat into cargo space made it perfect!

I recently leased a brand new 2016 chevy Equinox from Raymond Chevrolet and could not be happier with my purchase! I had walked in with a 2004 Jeep Liberty trade-in and was nervous to see what I could be financed for. My sales person, Mike Volakis went ABOVE AND BEYOND getting me into a new vehicle. Mike was attentive, listened to what I wanted, and most importantly, stayed within my budget parameters. Additionally, Mike showed me a variety of options to choose from so that I could make an informed car buying decision. Mike is very informative and explained to me in detail the difference between a lease and purchase, which helped make my decision a lot easier. Signing the paperwork was easy and painless too! I am overall really impressed with the hospitality of the staff at Raymond Kia and will definitely be recommending friends and family to finance vehicles with Raymond and with Mike. I also appreciated the followup call from Kim Neiss, who went above and beyond as well to make sure I was satisfied with my service and purchase. It is great customer service like that phone call that will keep me coming back for years to come!

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.

For those that don't want to read the full story here is the short: Hayden Butler was my salesperson and was amazing, he listened to what I wanted for a car, and when that was looking more and more unlikely, made an amazing suggestion for a comparable one that I love! have recommended it to my co-workers and shared with everyone I know, completely worth the drive for a car. here's the full review: Initially I was not looking for a car at all, I was looking for information about where I stood with my car (as far as value vs what I owe, what options were present to me and such). I went to a local dealer (name omitted because this isn't about downplaying them) and had what I will simply put as the worst car experience I have ever had. sales people never once asked me what I wanted and just threw $12000 used cars at me trying to sell them. Needless to say I was frustrated and ready to just be done. I got a phone call a few days later from Ray's CDJR, the lady was super nice and I told her up front that I was not interested in selling the car right now, but she suggested coming down for a visit and seeing what they could do. I figured "why not". I drove the 55 miles down to Ray's and was introduced to Hayden. Hayden instantly took me to his office and began to ask questions to me and my GF, getting to know the backstory behind me and where I was. My initial desires were in the Dodge Durango GT (we had rented one and loved it, looked to buy/lease). ultimately we came to the conclusion that it was not feasible at this time to get one, so I had inquired about the Journey (given its a smaller in the dodge family). Hayden found one for us with the features we liked and the colour that i liked. we test drove it and liked it, despite missing a few features (backup cam and such). we ran the numbers and they gave me a great value for my car and worked it so the payments would be right in my budget. I had some concerns about the journey and it being a 4cy 4speed engine and that i couldn't shake that fear, Hayden looked around for more that were in the 6cy variety but we couldn't find one. after what seemed like another trip heading home with my old car, Hayden suggested the Jeep Grand Cherokee and that they could work to get one in my budget range. we were driven to a separate lot where he showed me the model (in the colour i liked, with all the features i wanted). i fell in love with the car almost instantly, and Hayden and told me the facts about the car and how it was very similar to the Dodge i was asking for. upon asking why he hadn't suggested it earlier, he stated "well you weren't looking at the Jeep, you were pretty set on the Dodge". that statement was amazing to hear, as it showed clearly he was finding stuff to fit my needs and wants first, and suggesting what would fit my desires after. we worked on the financing and i left that night with a car that i loved, in the price i could afford on a lease that i could follow. This was the best car experience i have ever had and i would recommend it in a heartbeat to anyone looking to get a new car. Hayden was amazing (and i have to give xxxxx to the intern assisting as well) and he is the first person i would tell you to ask for if you go.

This vehicle has a very smooth ride. It drives very nice and is very reliable for myself and my family. This is one of the best vehicles I have ever owned and / or driven.

Both my girlfriend and I purchased vehicles with Kyles help a 2018 charger and a 2017 ram 2500 Laramie. I would recommend anyone to use Kyle for their new/used vehicle purchase and would not hesitate to use him again myself in the future. Kyle was extremely helpful and friendly during the whole process and had it not been for his persistence in finding the right truck for me I would have gone to a different dealership....also it???s very commendable that during the process one of the owners (Ray) actually contacted me and assured me that they were doing their best to locate the vehicle best suited for my needs and my finances..thanks for the great auto buying experience!! Thanks again!! Garrett Schultz

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

The best car buying experience in my life!!! That's not a joke or an overstatement, it truly was. My husband went in there on Monday, 04/09/2018 to look at a Lexus RX350 that he saw on their website. He met with Ryan Golden and they went on a test drive and my husband called me and said "this is the SUV I want", he took care giving them his information and while I was at work, I was able to email all my information to Ryan. Pretty simple right? I was pre-approved online so by the time I got off work, we went to the dealership, I took the car for a test drive and signed all the papers! Ryan is an exceptional salesman, he's straightforward and honest and really is passionate about what he does. He spoke very highly about Ray's Chevrolet and told us about the different things that the owner is involved with in the community and I so proud to work there. I told him we would be back there to buy are next car and he's going to keep an eye out for what we are looking for.

Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.

My name is Filip and two days ago I purchased a brand new 2016 Genesis Coupe. Salesman Reda Bou-Ali along with a few others helped me through the whole process. They where very helpful and answered any questions I had. Great experience and I would definitely recommend Gregory Hyundai to anyone.

This car is loaded with options and has room for 7 when you need it. Comfortable with great fuel mileage. The navigation and audio system are superb.

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

Had a great experience here. My first time buying new and they tolerated me and my negotiations long enough to get me the deal I needed (or I was going back to used car buying). I stopped by twice this week and each time several friendly people were eager to help me. Though I didn't make the deal with Frank V., he helped with the paperwork and entertained me while waiting for financing and stuck around to get me in my new car and answer any final questions. I highly recommend this dealership. It was my best experience over others in the area - Zeigler actually talked about the price of the car first (and trade in negotiation) instead of muddling it all up and focusing on monthly payments. Norvell went out of his way to help me on his day off. And Lawrence in financing was a big help. Thanks again guys! Will send more people your way (don't worry, I won't come with 😄)!

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

I came across this dealership through a friend and Im glad I did! They have some awesome cars (a lot of luxury) for great prices! I did some research before buying anything and their prices are unbeatable! All under market value

This car is great! Nice power and easy to control. Had to get used to the size since I only drove sedans. Just wish it had Bluetooth, but still love how it has a USB 3.0 for music with my iPhone.

I had been searching the internet for a truck and was contacted by Jacqui from Zeigler???s sales team who was able to work with me prior to making the 50 mile journey to Schaumburg. Once there, Nino immediately greeted me and was able to give me what my trade-in was actually worth. From there, Charlie took over with the financing and took care of me to say the least. Lowest prices around... low enough for me to drive the 50 miles and they take care of military and first responders... just saying. Thank you again!

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

I had a fantastic experience here at A-1 Motors. Singh & Harry.were great to work with. They both were very willing to work with me and not pressure me. Which I fine that very important when one is buying a car. I will definitely refer my friends to A-1 Motors. Thank you very much for my beautiful Lexus Rx 350!!!

I like this car alot. My parents bought it new. And. I bought it from them. Never had a problem out of this car. I will miss this car

We purchased two brand new vehicles in 2 months from this dealership. My son purchase a brand new Jeep Compass and he loves it. My wife picked up her new truck Ram 1500 upfitted last night and she absolutely loves it. Thank you Sonya and Josh and the entire team for everything you do at Kunes.

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

I would have never bought the Journey if I went by the big "consumer rating" blogs out there. My experience has been just the opposite than most of them. Good ride, comfortable roomy interior, decent fuel mileage for a 7 passenger SUV (V6 engine) reliable, easy to service. I've had 1 repair, the check engine light came on and it turned out the oil pressure sending unit was bad, reading 40psi all the time. On a recent extended trip through Oregon (about 2500 miles) I averaged 27mpg. Using synthetic oil seems to improve the fuel mileage.

I would like to express my MANY MANY thanks to Will, Mark and his ENTIRE team for a great experience with their dealership yesterday. I was quickly turned away by Tom Peck Ford, Huntley due to not having credit they thought it should have been. I was humiliated by their staff with their delivery how it was presented to me when told they could not give me a loan. Will asked me to come into Bull Valley Ford and ensured me that he can help me. He and Mark along with others worked together and got me a super low interest rate AND................wait for it......y'all ready............DROVE off the lot with a brand new 2018 Escape FULLY LOADED right within what I was paying on the lease I was returning (that by the way I got from Tom Peck Ford)! While my day started out rocky and I thought there was no chance...... Will, Mark and his team came THROUGH and blessed me. I am still in shock that I have this beautiful brand new mini SUV sitting in my garage. I am so thankful and I appreciate all they did for me. I will returning back to this dealership when its time to make another lease/purchase. If anyone is looking for a vehicle, you MUST go in and meet Will, Mark and his team You wont be disappointed!!!! p.s. Your loss TOM PECK! Their GAIN :) Duces

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

First time buying a car from here ,Christopher did everything possible to help us get approved..

Cant wait to use it for uber n Lyft it has alot space n storage n taking my mom in it when we go to town🤗🤗

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

I came here to Napleton's Northwestern with a Dodge Challenger on my mind & left here with it as my reality (not literally as it is brand new & in transit to the dealership)! My experience here was nothing short of amazing. Right away, I was tended to by *the marvelous* Moustafa. Dude was extremely welcoming & knowledgeable about everything, as it pertains to vehicles & most specifically, the ones on their lot. He never had to ask anyone else for a second opinion & not once was he unable to answer any of my questions. That's huge when trusting someone to help you purchase a vehicle. He took me for a test-drive & during, we were able to talk a lot about all the features, pros & possible cons about the vehicle - though there were none I could see. He made sure to always be mindful of my comfort & even relieved me of being parched a couple times, ha! This definitely wasn't my first time purchasing a vehicle but, it was most definitely the best car-buying experience I have ever had. & I mean that in EVERY aspect of the word 'best.' The environment was super chill & cleanly. The people who work here were very helpful & friendly. & this was the fastest I've ever been in & out of a dealership... that just comes to show where their (most especially Moustafa's) priorities were: focused on me, his customer. He also provided me with a (brand new) loaner vehicle until my baby arrives. Thank you Napleton's Northwestern & MOUSTAFA for helping me get the car of my dreams!!!

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.