Used Buick Enclave for Sale in Gurnee, IL

Tony wojciehowski, in the service department was very helpful and professional. Every time I come for an oil change or service etc. I?ve always had a pleasant experience.

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

"Great Experience!!!!" This was the GREATEST car buying experience I've ever had!!!!!Great employees!!! I would absolutely buy another car from Elite!!!!! Scott was WONDERFUL I love my car!!!

This car has exceeded all of my dreams for a new car. It is beautiful, quiet, has a comfortable ride and was a good bargain.

I just want to give a shout out to Andy. He is by far one of the funniest, yet professional salesmen I've worked with. There was absolutely no pressure to the buying process. After wasting 4 hours of my life at another dealership that didn't even want to take the time to go over options, Andy took the time out of his day to explain to me the REAL buying process for my situation. They offered me what other dealerships did for my trade, but I'm a little upside down on it. He explained to me logically what I could afford. I know where I stand to get the vehicle of my dreams, definitely will be back to Elite Motors hopefully to work with Andy when the time is right. Thank you again Andy for taking the time to explain to me what my current situation is, and explaining what I need to do for the future. I will for surely be back.

Classy and comfortable. It is like driving on air. Simply the best for your money. One has to drive it and you will be hooked.

This car has lots of room and very nice styling. It has power and runs smoothly. We bought it used with 28,000 miles. It runs like a dream.

I was visiting a friend in Libertyville when an error ( check engine ) light went on, and I decided to stop at Gregory Infiniti to see if they could see what the issue was before driving my almost new Q50 back home - a drive of around 60 miles. The service team very quickly got into the issue and gave ma terrific info about what was ( mostly not ) happening. They reset the error message code, and even offered to wash my car before sending me one my way.....and didn't charge anything for this! I'd give them a higher rating if I could!

Great vehicle! Luxury, drives smooth like a sedan. More room than most mid size suv's for cargo and travel. Easy to drive and maneuver. Love!

We purchased an '09 Impala SS with 11K actual miles on it. There were some minor issues that we experienced, but did not notice them until we had actually driven the vehicle on our way home (5 hours away). In that we bought the vehicle "as is" we were concerned that they would not address our problems as we were 5 hours away and they might never deal with us again. However, they could not have been receptive and helpful. They made all our concerns disappear and while they repaired our vehicle, they gave us a 2017 Malibu to drive. We could not have been more pleased and satisfied with our experience. They are just wonderful people and a wonderful dealership to do business with. We are very, very pleased with their sales people (Mike Volakis) and their service department (Clint Davis). We will definitely consider them again as we look for another vehicle in the future.

This SUV met all of our needs, The legroom is amazing,the quite ride plus all the features this SUV has, very satisfied with this purchase.

My experience at Palmen Buick was simply wonderful! They team structured staff was there for my every need. I was so happy to be surrounded around friendly, professional, informative people. I must admit I was very skeptical about going into dealerships because I feel pressured and inadequate because I'm not a car lover. But these guys ( Mike & Mike) made me feel comfortable and very much involved in the entire process. What I mostly liked was that my wants and needs mattered to them. They didn't disregard what I wanted and needed just to get a sale. The environment was warm, clean and welcoming. Mike Mattner was so very patient with me, and I was very impressed with his open honest knowledge of the vehicle I purchased. He was the perfect sales person for me. I was unsure if I even wanted the car and he spent extra time with me simply listening and conversationg about how this purchase would be conducive to my life. He and other staff stayed 2 hours past closing time and never once made me feel as if I was a burden to them. Mike Hogan, oh boy oh boy. :)Personality Plus! I enjoyed him so very much. Big smile, big personality, and big passion about what he does. I feel like I've met a new friend for life. He sealed the deal because the original deal didn't fit my budget or my "want appetite "but he came back with the perfect deal for me. I felt a since of sincerity behind all that Personality and Gift of Gab. LOL!! It took 2 visits but Mike was diligent in making sure I became a happy customer. Happy I am, as well as very grateful that I encountered the Palmen family in Kenosha. I hope and pray we have started a long lasting relationship that I can be proud of. I walked away with one of the prettiest cars in the lot (in my opinion) and I'm thankful to everyone that helped in the entire process. PS- I didn't see the gentlemen's name in finance that finalize all the paper work, but he was great as well. Blessings, Veronica

Very quick and easy transaction. I was purchasing a 2018 GMC Acadia, but ended up with better incentives from both Costco, and GMC, for just under $200 I ended up with a 2019 Acadia. They appraised my trade in at exactly what I was wanting for it and they did not know where I wanted to be on the trade in. Obviously I happy with the transaction. Scott MacDougall, was very easy to wotk with.

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

Sales consultant Victor Melendez was personable and knowledgeable, which added to the buying experience for an SUV that apparently was highly sought after a the time we shopped. The financing process was fast, and ultimately responsive to market forces that positively impacted the terms for us. We're happy, and inclined to tell others to check out Sullivan.

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

I'm writing this review based on the incredible experience I had with Dan Meegan, one of the Sales Managers at Napleton Loren Hyundai. I came to Dan a the end of my rope. My 2015 Hyundai had been leased through Grossinger Hyundai in Lincolnwood,and after multiple unreturned phone calls from them plus a bizarre interaction where the phone rep insisted that she had spoken with me and had scheduled an appointment with me (both untrue), I was on the search for a Hyundai dealership that would provide some much needed honest customer service. Enter Dan Meegan. Dan promptly returned my email and understood that it was easiest for me to correspond via email versus over the phone due to my schedule. Positive points for this. I can't tell you how many times I tried to email Grossinger and only received phone calls in return. What is the point of asking you to email me if you just continue to call me?! UGH! Anyway - so Dan and I proceeded to email throughout the day while I explained my situation and he searched for what might be a good solution. Do you know what the solution ended up being? Waiting and not leasing a new car right now. I am not sure what other dealership would have been this honest with me. Instead, they would have finagled to get me in, fast talked me into confusion and then put me in a lease I was uncomfortable with. Not Dan. I cannot tell you how much his honesty and interest in doing the "right thing" meant to me. I can lease/buy a car anywhere - but without a doubt, at the end of the year, I will be going to see Dan at Napleton Loren Hyundai. Such a great guy. Thanks again Dan...and sorry for the belated review. Life is crazy!!! :)

I own a "base" version of this vehicle. Base is figurative term with all ther stand features. Remote start, power everything, velvet like cloth seats, woodgrain trim and chrome. My vehicle is FWD and has zero issues performing in ther massive amounts of rain. The vehicle also supports generous ground clearance making unexpected hazards no issue. Extensive amount of storage is a bonus for active families.

Their website quoted a lower price for the 60K-mile service than was charged, but the service advisor gave the true price to me up front before they started the work. They also updated the gas mileage rebate (caused by Hyundai giving too high a gas mileage rating for the 2013 Elantra).

I was in accident in my Buick and didn't get hurt. so i went and bought another one. Its a nice drive and a good to take on a road trip.

I am excited to say that my experience with Golf Mill Ford was a blast! I was looking to purchase 2017 Ford Fusion - my dream car, and I prepared myself for a long day at the dealership, however our sales consultant - Andrew Kreatsoulas was truly excellent! He made the process absolutely painless, very quick and professional. Andrew was answering all our questions without hesitation and went above and beyond to make sure I get the car I want, for a price I was most comfortable with. Thank you Andrew!

Rob Calhoun was my sales rep who went above and beyond. After deciding on the "out the door price" with Robert I honestly went to 3 other dealers hoping to negotiate a lower price from them. They couldn't touch his price. The color I wanted wasn't in stock. He found one and had it onsite within 2 days. The final process was quick and painless. I forgot my garage door opener in the free loaner, and Robert drove out to that customer's home, picked it up, and dropped it off at my house. Talk about service. Darrell Herbert handled the financing and patiently explained all the paperwork making sure I understood it all, and even though I qualified for the special 1.9% financing, he still tried to find a lower rate from Honda. I bought my 2008 CR-V from Brilliance and plan on buying my next car from them as well.

The car met all of my needs. I like everything about it. It runs exactly as it performed during the test drive. The car is in very good shape both outside and the way it runs.

Mark Astrouski was Very Friendly, helpful and patient for me and my husband. Very Professional !!!! Great service!!!!!!

This SUV is exactly what I wanted and it meets everything I need it to. Passenger capacity of seven with plenty of leg room and still plenty of storage in the rear.

My salesperson was Walter on Dec. 28, 2017. I knew I wanted to buy a new Buick LaCrosse, but my 2011 trade-in was parked in our driveway needing engine work, and filled with paperwork, soft drinks in cans and bottles, shoes, clothing and family treasures - as I had spent significant time cleaning out my late brother's condominium. He had passed away suddenly and quite recently, and I was still feeling grief and stress. I thought I'd have to keep driving my rental car until I had time to clean out the car, or at least until the frigid weather had passed. But as Walter attentively listened to my predicament, he said he would gladly help me clean out the car, allowing me to drive it to the dealership and offer it as a trade-in. He was true to his word : He arrived the next morning, when the temperature was in the single digits, and happily worked and worked, while my gloved fingers and toes were getting numb, and I'm certain his were, too. I soon brought out coffee for us, and Walter began to jump the car's battery. He tried again and again, very patiently, to persuade the engine to turn over. After about half an hour of trying, he succeeded in starting the engine. Thus, I was able to drive the car to the dealership, with Walter following in his vehicle, to ensure that I made it safely. Once at Napleton’s Schaumburg Buick GMC, he proceeded to gather paperwork together to complete the sale of a new Buick LaCrosse! HOW does one thank someone who goes this far to help??!

I'm so happy I decided to come here! My wife needed a new car and our credit isnt the best because of bad choices in our youth anyways we worked with Tim with the expectations of getting turned down because we have been everywhere else we went. Not here we got an awesome deal we couldnt refuse! The customer service was amazing i'm sure we were very difficult to deal with as well but Tim was Patient, professional, and it was clear that he actually cared and genuinely wanted to help us. I loved that! The Car is amazing and my wife couldn't be happier. Happy Wife Happy Life! Thanks TIM!

Friendly service and knowledgeable. Ryan Shippy made my transition into my Buick Enclave an easy one. I would recommend anyone looking for a new car to go see Ryan. A+ for Ryan.

Didn't feel pressured to buy. Salesman (Fawaz) developed a rapport quickly, didn't seem phony. Spent as much time as needed to explain things.

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

I needed brakes all around and new tires. This was a major expense on my 2011 Buick Enclave. Although I typically find that going to the "dealer" can be more expensive than going to an independent shop, I trust the service department at Grossinger to do what's "right", and with cars being more like rolling computers these days, I know the dealership will have what it takes to properly service my vehicle.

James is AMAZING. Even though I didn't purchase a car, he gave me his undivided attention. He made me feel very comfortable. I will be back to work with JAMES MAYO. If you have a question, he's the guy to ask. We are thankful that we had the opportunity to meet you. Thanks again Mr Mayo

This car met all my needs. AWD, Comfort. easy to get jn and out of, etc. Choose white and very elegant looking. Gas mileage is good for size of car.

It was an easy schedule to chose a time that day. Just pulled in, signed in, waited about an hour and done. I was impressed because the service garage was very busy with many customers ahead of me. They originally estimated 1 1/2 hours so to get finished in less time and they filled my tires and vacuumed out my car as well. Thanks Grossinger.

I have owned several SUV’s over the past 30 years...this is a super nice vehicle. I have the premium so it has tons of bells and whistles that i’m getting accostumed with...but it is sweet. I don’t have a long history with it as I just bought it but I am loving the room and handling.