Used Dodge Journey for Sale in Henderson, NV

For all of you who don???t want to read the story of what happened here is what you need to know, Josh will do everything in his power to meet your needs and make you feel at ease about your buying experience. Manny (I think he is the boss?), being a busy man, will still make time to meet you, check in time to time, and thank you for coming to see them, you could of gone anywhere. Joe (the finance guy) really knows his stuff, he???ll have you in and out in roughly 30 minutes, all while explaining everything and answering any questions. So this was our first car buying experience, I???m sure we???ve all heard the horror story's of how the dealer is worried about how much money they can get out of you for a used car that breaks down before you even get home, our experience was the opposite. Josh took great car of us! We first walk into the dealership and we meet Josh, we had already done our shopping online and we knew what we could reasonably afford for a monthly payment. So josh takes us to look at the Cobalt in the picture, he really made us comfortable, took us on a test drive, let us take the car up on the highway and then we went back to the dealership to feel out paperwork. He was very upfront in telling us he wasn???t sure if the banks would be okay with our budget so he wanted us to be prepared and not have our hopes up to high. He came back with a deal that we truly couldn???t afford and we were very honest about what???s going on in our lives at the moment, we knew what we would be able to commit to and weren???t willing to chance it. So he tried again and got us a deal $5 above our budget, we were so relieved, as we signed the papers, Josh and the rest of the dealership clapped as we rang this big bell thing. A celebration for us and for Josh, which we all deserved. As we waited to see the finance guy, Joe, Josh waited with us, making sure all of our needs were met, even though the dealership was closing and he could of gone home to his family. When Joe was ready for us he know we were ready to get in the car and get out of there and I???m sure he was ready too, as his Wife waited patiently in the lobby for Joe to finish up for the night. Joe was quick all while still explaining everything we signed, what would happen from here, and still managed to make small talk to make us feel welcomed. Now everything is said and done, Josh (still waiting for us) takes us out to the car hands us the keys, make sure we have his cell and he has ours, tells us to let him know when we made it home safely and we got in the car and drove away feeling comfortable and excited about our car buying experience.

This vehicle has a very smooth ride. It drives very nice and is very reliable for myself and my family. This is one of the best vehicles I have ever owned and / or driven.

Larry showed me a couple cars, was very helpful, and respectful of my time. Car shopping can feel awful, but I walked away impressed. I'd recommend this dealership, specifically Larry, to anyone.

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

Vinny is a SUPERMAN at his job! This is our 3rd car we bought from him, always works hard to get what we want and is patient all the time. He makes sure the process goes smooth and we just sit back and relax while he gets it all done. Never pressures you in anyway, makes you feel good about your purchase. He is like OHANA (family) to us, I'm sure we will back in a year or two to see him again. Keep up the AWESOME work Vinny!! Aloha!!🤙

Cant wait to use it for uber n Lyft it has alot space n storage n taking my mom in it when we go to town🤗🤗

Autonation Buick and GMC in Henderson didn't have the courtesy to call or email me that they wouldn't be servicing my vehicle. So I want to thank AutoNation USA for being kind enough to make sure my service was amazing. Shaylea Rickett was the first person to come to my aid and assist my needs. Another salesmen walked over to me at the table I was waiting at to make sure that I was being helped. Overall, really amazing staff.

This car is great! Nice power and easy to control. Had to get used to the size since I only drove sedans. Just wish it had Bluetooth, but still love how it has a USB 3.0 for music with my iPhone.

A wonderful place to come and purchase a car.They helped me when I needed it the most, made it simple and I'm happy with my purchase. Customer service Quality of Repair Overall Facilities Buying Process Does recommend this dealer Shopped for a used car Did make a purchase

This car has been great it is very comfortable and easy to drive. My wife and kids love it. Would love to buy a brand new one in a couple of years.

Thanks to Harry’s humble, kind and friendly attitude I was to have a pleasant experience while finding a vehicle.This is the rite place to buy

very good car and value. it has some great storage options. very comfortable. Excellent gas mileage. when using satellite radio it lets you know when there is favorite artist or song on any station.

Honestly when i went in chapman dodge, i didn't think that i was going to get a new ¿. Trevon was the guy the best salesman and really came out for me in the end. Plus the awesome team that helped too. Thanks guys!!! I will come back when i come and get a new car in the future.

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

We had a transmission with our 2018 Jeep Wrangler the week before Thanksgiving. The Jeep was towed to Chapman and they started diagnosis the next morning. In fortunately it was a Friday, so we didn???t get an update until Monday (which was expected). On that Monday we were informed the transmission needed to be replaced, and it could take a week or two due to the Holiday (again, expected). But to our surprise, we received a call on Friday evening letting us know our Jeep was ready to go! We were greatful it only took one week in all, and couldn???t have asked for better service.

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

We were traveling and needed work. Service associate Krith Staab was very helpful and personable. He should be praised for these qualities. My only issue is the cost. We had the exact same issue and took. The car to Honda in rapid city Honda and the charge for the same service was $62.50 while Las Vegas autoNation was $114.00. The discrepancy of price for the same service is highly questionable.

This car was exactly what we were looking for in a mid size suv...Plus!it even has built in coolers! the fact that the seats fold flat into cargo space made it perfect!

My lease on my 2015 Mazda 3 was at an end and was looking to test drive the new 2018 Mazda 6. I reached out and got a hold of Silvia who was very helpful from the start. This was my 5th time going through the car buying experience at a dealership so I know what to expect, this really wasn't the case here. I scheduled an appointment for 9:30 am on April 4, 2018. That morning I received a call from Tyler, who is their GM, and asked me if I wanted anything from Starbucks prior to arriving at my meeting. I declined because I don't drink coffee, but it was a very nice gesture. Upon my arrival I met Tyler who's a very easy person to talk to and had small chat while Silvia made her way over to our appointment. I was up front and honest with Silvia why I was there and told her what my budget was and my situation. We went on a very lengthy test drive, unlike most places who just have you drive around the block. I got to really drive the vehicle. I'll be honest, I didn't fall in love with the car. It was nice, but not something that wow'd me. When we got back to the dealership I decided I would just keep my current 2015 Mazda 3 for a couple years then get something I love. Tyler came and asked me about the car and what I thought and I explained it's a nice car, but I don't love it. He wasn't very pushy and understood, but said he could get me a great deal. I kindly declined and they understood. We did paperwork and to finance I went. Here is where I met Isaac who was absolutely amazing. Very polite and great conversations ensued. He explained everything and didn't completely push warrantees like most dealers do. I left the dealership and started driving to work. As I was driving back to work I was thinking of how great everyone there was and I hadn't had that with other dealers. They really have a great culture there and those 3 made my decision for me. Of course, I ended up going back that evening and telling them I would love to give them my business. Not because I loved the car, but because of the friendly support I received and how great they all were. That means more to me than a car. Sure the car is nice and I will enjoy it, but this is how people should be treated when purchasing a new car. I would definitely recommend anyone come here if they're looking for great service and reliable vehicles. Mazda is a great kept secret. TL:DR - if you come here ask for Silvia and Tyler, they're amazing! Be honest from the get go about what your budget is, don't waste your time and the sales teams time. It'll make things easier for everyone and minimize haggling to get what you want.

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

The salesperson Rashid was great, and the floor manager it has a great costumer service, just they need to make sure the car is ready to go.

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

After an exhaustive search for a new Wrangler with the options and color I was looking for, I found the perfect vehicle here at Chapman. I contacted the internet sales department and was immediately contacted back by Jacob. I explained what I wanted and my situation being out of state. Jacob worked with me to get me to the pricing I wanted on the vehicle quickly with a little negotiation. He was upfront about everything and I honestly have never felt less hassled in negotiations. (Between myself, family and helping friends, I have bought and leased more than 2 dozen cars, so I've seen my fair share of haggling) He also took care of most of the preliminaries over the phone so that the process at the dealership was as painless as possible. My flight got in at 8:30am was to the dealer by 9:00am and was a proud new owner of a Mojito! Wrangler Unlimited by 10:20am! April, in finance was great and made the tedious job of signing your life away go by quickly. Jacob gave me a detailed walkthrough of all the features, took the time to answer all my questions and I was on the road home shortly after. He even invited me to go on an off-roading adventure next time I am in town which I am certainly going to do! Total time to fly, in buy a car and drive back home was less time than I have already spent at my local dealers trying to get to the price I wanted so it was well worth the trip out to Chapman!! Overall I am very happy with my purchase, the service and treatment I received, and how smooth the entire process was. I will definitely be back again!! Thank you Jacob!

I've had it 3 winters .front wheel drive gets around excellent.other then brakes and tires I had to do the alternator. Thats not bad considering all that can go wrong

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

Sal was very helpful helping me pick the right truck.he even bought me juice n chips when my blood sugar dropped.a lil..such a nice guy....and Brenda was so nice & amazing w the paperwork .(.Shout out to Tony & Jason as well..and finance guy(forgot his name)..Great experience here😀Love my Truck!!!?

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

If you demand " Top Notch" customer service! Then go see these guys! Not only did they fix my original issue I came in for, I dropped a handful of request once I arrived, and they didn't even blink! Yes Sir, is there anything else we can look at for you! that is all they said. Dropped off my Jeep at 8:30AM picked it up the following day at 4:00PM. I couldn't believe how quick they resolved all the issues I layed on them!. I originally went in for an A/C issue, but once i got there I had them check my aftermarket LED lights and had them install new door panel inserts I had purchased, had them repair my backup camera I broke and check out my suspension. I must say, I am so impressed with the customer service, I am going to trade in my sons Chevy "Cruz" that's still is in the shop since last week for a warranty issue for a vehicle at Chapman!

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

Awesome service with an awesome smile. I notice everyone working together, for the customers interest. Love the service, especially the smile. Don???t leave home without that smile...🤗 Please forgive me, I don???t remember all who helped me and my wife. But, we do remember their awesome smile.

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

I worked with Rod Loving over Internet Sales and Rocco in Financing. The transaction went smoothly. i traded in my 2015 Dodge Challenger with 22.5K miles for a 2016 Hellcat with 9K miles. They were easy to work with and manager (Mike "Tiny" Aguniga) was flexible. I'm glad to get the deal done as I'd been looking at other dealers in town for Hellcats but wasn't satisfied until i found the one i bought from Chapman Dodge. Great Work Everyone!

Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.

Terrific Experience at Sahara Jeep My overall experience purchasing a 2019 Jeep Cherokee, from Sahara Jeep was TERRIFIC. Every employee that I interacted with treated me more like a friend than a buyer. My experience started before I even got to the dealership. I was looking online for a new Jeep and visited several websites. What I liked most about Sahara was they posted their discount price and when I got to the dealership the price didn't change. I saw the car I wanted on Sunday and first thing Monday morning I called to see if the vehicle was still available and at the discount price. The IT Mgr, Doug assured me it was and when I asked if it could be available in 30 minutes for a test drive, he guaranteed me it would be available. When I arrived the car was sitting out front and ready to go. Doug turned me over to Bryson one of the salesman. The Jeep I chose was Velvet Red Pearl on the exterior and Light Frost Beige interior. When I opened the front door the first thing that struck me was the interior was beautiful. Bryson took a few minutes going over the vehicle, before the test drive. One feature that I really liked is the ability to shut of the media screen light and still play music. When I night drive I hate that light in my side vision. The test drive went great and once back to the dealership Bryson turned me over to the Sales Mgr, Jason. He worked with me to get the payment I wanted and also when I told him I was selling my current 2014 Jeep to my sister and wanted to make sure I was giving her a fair price, he volunteered to work up some numbers for me. I appreciated the extra effort. And then Jason introduced me to David, The Finance Mgr to sign all the final paperwork. David was very well organized and the process went very quickly. He didn't try to up sell me on anything , but told me what was available and the benefits. Because I have cloth interior I did purchase the LUXCARE interior/exterior protection that has a 5 year warranty. Once the paperwork was complete David turned me back over to Bryson to follow me home to get both of my vehicles there. Once at my house he didn't just rush off, he answered all my questions that came up during my 25 mile drive home. The excellent service didn't end there, a week later I went to pick up my information for the DMV and while there I asked if David was available I had a question about the LUXCARE. I wanted to know what I needed to do to get the LUXCARE installed. Instead of telling me to call service , he asked if I had 30-40 minutes and I did he then took my keys and drove my Jeep to the service area and 30 minutes later I was driving off the lot with my Jeep done. I would highly recommend this team to anyone looking for a vehicle. New or used.

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

Shopping for a car is a lot of fun, exploring the lot, looking at options, picking colors, but usually that fun is ruined when the salesman gets involved and the "process" begins. Its frustrating and can take hours or days. My Experience at Sahara was the TOTAL OPPOSITE of that, mainly because all of the people (Chuck, Noah and David, specifically) we dealt with were actually helpful, courteous, understanding of our needs, responsive to our questions, and no pressure. It was like buying a car from a trusted friend, rather than from a slick salesman. I would go there again, just for that peace of mind. Our sales guy was Chuck C. If you go there, ask for him specifically. You will not find a more genuine person who genuinely listened to what we were looking for!! The financing was also equally as comfortable - David was so helpful and easygoing. We will definitely buy/lease at Sahara AGAIN - SOON!!!! Thanks to all!!!

We have 6 grandkids so we needed a car with 3 row seating. Had a Honda Pilot, good car but low miles per gallon and expensive to buy, even used. The wife loves her new Journey and it fits our needs well. Lots of value for the money, fun to drive, and so far...no problems.