Dodge Journey for Sale in Montclair, CA

Excellent customer service!! Staff was so helpful and made the experience so great and so easy. Highly recommend this place if you’re looking for a new or used car.

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!

They were very nice and helpful and got my car done in a couple hours .I thought I wouldn't get my car done until 5pm thanks for everything!

It is difficult to trust dealership especially with up sales. But i have been coming to Universal Mistu, since it was in Burbank and they have been always honest with me and they do great work.

Everyone is friendly and helpful good experience and great customer service will recommend to friends and family and colleagues will return for more thank you

Very easy and no pressure. The entire staff was friendly and made our experience very pleasant.

I just wanted to compliment Jerry who I was lucky enough to come across when I called for the car. He was super professional. To be honest when first calling I didn't expect same customer service as I am used to receiving at a luxury line dealership and I was totally fine with it. When you buy $100,000 car and a $10,000 there is a difference in service. Thats is given and its normal. But the service and follow up provided by Jerry was same as when I bought $100,000 car. Jerry went above and beyond and accommodated in every way possible. They sold the car which I initially called for and he even offered to drive 50 miles to their other location who had similar one. I hope the management of the store and Hertz is reading this and recognizes how good of a guy they have working there. Thanks Jerry! If you are looking for a great deal on a car and want a great service Jerry is your guy!

My search for a late model, used, mid-level sedan ended when I purchased a 2013 Hyundai Sonata from Hertz Car Sales in Pasadena. In general, the used cars on a Hertz lot are consistently priced lower than what you'll see for the same make, model & mileage elsewhere. So much so that even if you decide not to purchase from them, you would do well to make yourself aware of their offerings to use as leverage in your negotiaiton process. But why not purchase from them? I found the dealership here (Pasadena) as well as the one in Norwalk to be staffed with friendly, knowledgeable people. And their low prices (set by the corporation at a level removed from the specific lot) lead to a refreshing, "no-haggle" policy. You already have the lowest price, and they're more than happy to give you an "out the door" estimate with tax, title, etc. which you can easily take elsewhere in your search (to compare apples with apples). When you do that, you'll realize the excellent value that some of the cars on their lots represent. It's impossible to predict what everyone may be looking for when shopping for a used car, and there's no substitute for "doing all of your homework". It's a lengthy and complicated process, with many parameters to consider. But it would be a mistake for anyone to exclude Hertz from that process. I would recommend Hertiz in general, and the staff at Pasadena in particular, to anyone.

Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500

Sales Rep did a good job finding the car that I was interested in purchasing cane with me while I was test driving the car. I I liked the used car and price that I was interested in buying. However, the dealership did not offer me enough trade in allowance for the vechele that I wanted to trade in.

I'm so excited about my recent purchase I want you to feel the same abou your purchase as well. Thanks again guys. You all are the best.

I had a great experience at Sierra Acura. The sales consultant, Frank Lu, was awesome. He was attentive, patience, and listened to what I wanted. If you need an acura, look for Frank. He'd help you to get the best deal.

Ceci was very helpful!! I've had a great experience with everyone in this dealer. I will definitely come back and refer all my contacts to come here.

I???m very happy with my purchase. Jerry was excellent and helped get me in a vehicle even though I don???t have the best credit. I will definitely return for my next purchase

Angel Garcia did a awesome job at selling me a Yukon Denali . Do patient and was full of knowledge in all the questions I had . Thank You Auto Republic Yvonne Sharp

Easy and painless process to service vehicle. Used shuttle to get dropped off at local gym. Completed workout and service in 2 hours! Service agent Trinidad helpful as always. This was my third service since vehicle purchase.

I had been to numerous car dealerships, and was just fed up with fake smiles and salesmen that did not listen to me. One had actually flat out laughed at the cash I had on hand to purchase a car. I do not think 8k is something to laugh at. All were pushing me to finance, which I not only did not WANT to do, I am not in the position to do so. After losing hope, I ran across Shift in autotrader. I was very skeptical, but knew I needed to take the chance. I am so happy I did! I scheduled a test drive, and was called promptly by a man to finalize the appointment, and tell me who would be coming to meet me. The car was here on time, and the man that brought it was very nice, and relaxed. The first thing he wanted to do was point out anything the car had on it. ( a couple of minor dings), but made me realize he was honest. He was very patient with all of the questions I had, and in the end I placed a down payment to hold the car for a short time. When I was ready to actually make the purchase, all I had to do was schedule a drop off, and once again someone called me right away and told me when they would be arriving, and the sale was made right there. Please note, the cars are already marked down from the dealership price, so there is no haggling. But really, they are priced so well there is no reason to. I am very happy with my new car. I really (for the first time ever) enjoyed the purchasing experience. I have already been referring this company to anyone who said they were shopping for cars. I will come to Shift before purchasing an automobile!

Reliable friendly service. Friendly staff. Only complaint would be wait time. However, it is very convenient to walk in for service without an appointment.

Best experience - very fast, Greg helped me with everything i needed, financial manager found best financing solution. Nobody was pushy or tried to upsell, which was highly appreciated. Easy purchase.