My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
Our car buying experiemcw was quick and seamless, as far as buying a car goes. The facilities are a bit on the "dated" side, hence the three stars. The building is clean and the sales people are fantastic. We will be going back so my son can have a tutorial with Anthony about all of the bells and whistles on his car. Overall, very happy with our experience at your store.
Sorry this couldn't be better, but the deal didn't work out. Mitch's staff - Patrick and Zach were first rate. Very courteous and professional and try as they might, we just could get to the number I wanted. Great vehicles and good people, we just couldn't make it happen. I was referred by a friend who told me Mitch could take care of me and he took his best shot, but they told me we were just too far apart. It's worth the time to go by and see these fellas. Maybe you will have better luck than I did.
My husband and I recently visited Jerry Damson, Arab on Saturday and had amazing help by Bud Dorris. He helped us get the used car that we wanted and provided awesome service. We are from Huntsville, but I would strongly recommend him for any car sales in the area and surrounding areas. You will not be disappointed, goes above and beyond! Thank you for all your help Bud!
Everyone greeted us cordially, shook our hands as soon as we arrived. The buying process went very smoothly and we had our new truck in one 45 minutes. Brandon Hope had everything ready as far as paperwork. They even left the step rails which we didn't order on the truck as a gift. In all a great experience!
The Gilbreaths: Love our New Ford Explorer XLT !!!
by Bamaboy from Mentone, Al.
April 5, 2018
Excellent Place to buy a new or used car, Staff is very friendly and Knowledgeable, Facility is very Nice and No pressure sales staff made buying more pleasant. Willing to work with you to get you the best price for your money, Highly Recommend! A+ All around!!!
Samuel Tucker is the absolute best most honest salesman I have ever dealt with ! He took the time and didn’t rush me with my decision whatsoever and continues to check on me after sale . I would wholeheartedly recommend him and will to anyone wanting a relaxed car buying experience !!
I bought a 2015 Lincoln MKZ from Denise and returned to buy a 2016 from her. Her ability in making me feel comfortable and assuring me my needs were met was her main concern, impressed me. I felt when I left there I had gotten the best car deal I could have gotten. regardless of dealership.. I feel like I can call on her at anytime and she'll be there to help. In fact it's happened on several occasions. She's someone I trust unconditionally.
We just purchased our 3rd truck from Billy Ray Taylor Auto Sales. Our salesman K.C Pickett was more than great, he was not only professional but also personable finding what we wanted and needed for our son that fit our sons budget. K.C comes highly recommended! From the moment we stepped on the lot til we signed papers was a comfortable and wonderful experience. Thank you K.C.
Was helped by Mark Shaw, told him upfront don't waste my time and I wont waste yours. He didn't, traded in a truck and was out the door in about two hours total, pretty fast for a busy Saturday. The longest part was waiting on the bank to approve. Would recommend him to anyone looking to buy a used car or truck, he was very helpful.
I had a wonderful experience getting my new car with Chad Tidwell. He found me just what I was wanting at a great price. Since buying my car, he has always helped me out with any questions I have had. Will definitely go back to see Chad when I am ready for another one.
The new owners at Valley Ford are super nice and did everything possible to find my dream truck. Anyone who is looking for a new vehicle should give them a chance! I want to give a huge Thank You to Chad Tidwell for all of the hard work and effort that he has put into finding me this truck!! Chad is a GREAT Sales Representative he is not like most. He truly cares about his customers and does everything he can to make them happy! My experience with Valley Ford on this new purchase has been GREAT! I Highly Recommend Valley Ford to everyone!
I like the accommodations and the person who helped me responded to my questions. The car wash done was needed and was grateful that was done as part of the package.
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