I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
Came in when I got my first car from this dealer in 2012, and traded it in yesterday for a new car. After coming back 6 years later, the staff is just as incredible and easy to understand. Very forthcoming with knowledge of vehicles after giving a quick outline of your needs.
(This will sound like a commercial) Car buying always seemed like this big hassle. Seeing cars, driving cars, and being overwhelmed with understanding your contract(s). The people on board at Hawk know their stuff. They break down all information for you to easily digest and understand.
Thankfully I had a Sales Consultant there, Justin Eick, who helped me walk by some cars talk about what I wanted and needed. And he directed me into the absolute best car for me.
If you're reading this review, and you made it down this far, go here for a new car! You wont be disappointed.
By far the best car buying experience and I would refer those ready to buy to see Jason Lukasiewicz for the best sales service I've had. He's up front and honest and will work to get you the best deal. Everyone we dealt with at Hawk was great.
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
We drove by Midway Dodge and saw a beautiful red truck and decided to stop in and take a look at it. We came in and met with Edgar Garcia and he explained everything to us about the truck and also got us a better price! Go see Edgar for a great deal!
This was our second car purchase from Mike and we were just as happy this time as we were last time. Our first time we met Mike we almost bought from him. We were going through financing and then decided to not buy. We felt bad for how it went down. A few months later we returned. We were a bit worried that how things went the first time might affect how he would treat this time. Well he was great and went through with a purchase of a Pacifica. It took a few trips because we have 3 kids and Mike was patient and very understanding. This last purchase took a total of 2 hours and we again are totally pleased . He has very good product knowledge and listens to what we want. We like his down to earth demeanor and that he isn???t pushy. We have given his name out to several of our friends and hopefully he will get a few sales from them. Finding a car salesman who is honest and not just out for the sale is hard to do. Mike is that kind of person. Thank you again Mike and we will be back when we need another vehicle.
i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend!
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
Did place was amazing, tell answered all of my questions and helped me find amazing deals to get the car that I wanted. Ryan Livingston was our sales person and he was awesome. He had a wonderful sense of humor and helped me find the car that I wanted. Everyone at this dealership was very nice and welcoming. I would highly recommend this place to anyone who is looking for friendly service and more car options!
For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
First time ever being at a dealership in IL and it was a great experience. My salesman was Eric and immediately I felt comfortable because himself and the staff were very welcoming. Best part of this experience was the friendliness and also the confidence Eric showed to help me in getting a New Used car. Coming from WI, I highly recommend this dealership even if it’s a drIve because it’ll worth it.
I brought my daughter in to purchase and the smile on her face in end Priceless!!Beth & Tom Dempsey and the entire staff are great!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.