Since we bought our Jeep on 4/12/2016 we have been pleased with the service received at Sierra Jeep. We have dealt with several other dealerships In Los Angeles and because of the way things have been handled at Sierra Jeep, we chose to return when picking a new vehicle. We felt Rami was up front and honest with us when purchasing our new car. We prefer working with Rami because he knows us yet all the sales staff have treated us well.
If you looking for a new car , go see Rami.
Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
My service person was David Simone, he was very polite and professional. He greeted me and provided great service and showed me where to wait. When the car was ready, he came to the waiting area, went over the multi-point inspection and thanked me for coming. Everyone was pleasant and professional. You also have good coffee.
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
Great experience she helped me as soon as i walked in since it was my first time i was kinda lost , she helped me and explained everything that was happening .. good experience i know who i coming to next time i go again
I was looking to lease a Kia Niro, and was helped greatly by Frankie. He was very knowledgeable and kind during the test drive. He helped me get a great deal, and I was satisfied with the entire process. Very helpful and friendly staff overall!
Thanks Manuel for helping me get my 2017 Kia optima. great customer service an mauelvlistens to what you want an he will get it for you. I bought 4 Kia optima from downtown kia. Thanks for the great service.
Honestly didn't think I would drive off with a new car. My sales guy "Allen" was great and made my experience fun. His manager worked out a great deal for me to get approved. I also made a trade in, they really went out thier way to satisfy a customer. I'm happy and blessed with my 2017 KIA OPTIMA HYBRID ¿ Thanks
Was just going for a walk when David approached me. I thought he was going to be a harassing car salesperson but he just showed me the newer cars and went on his way. When I inquired about my difficult situation, he promised that they could help and less than an hour later, I was driving off of the lot with a brand new car. Super thanks to David and the Kia of Cerritos team!
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