Unsolicited shout out:Dutch Miller & Nathan Graves
by Martin Laubach from Huntington, WV
September 20, 2018
I just did something that I swore I would never do again, which was to buy a new car. What finally sold me on a 2019 Sorrento with a V6 and AWD is the 20 year and 200k mile warranty and the 5 year zero percent financing. i want to give an unsolicited shout out to Kia and Dutch Miller Kia in general, and to Nathan Graves and the sales manager in particular for working with me to get all of my needs met. I acknowledge that I am not the easiest customer, especially when I am doing something I never would otherwise, but they went the extra mile to work with me. They knew I like to travel and wanted something to pull at most a 5000 lbs travel trailer, and the 20 years and 200k warranty should keep me mobile well into retirement. Thank you guys!
My over all review of Moses Honda is they know what they are talking about they have great friendly dealers they have great knowledge of their product and their service department is great to I will be visiting again real soon
My sales consultant was Bryan Warden who is by far the most knowledgeable car sales person I have ever dealt with.
Bryan is very gracious and humble when dealing with him . His concern is are you buying the right unit to fit your needs.
I will continue to buy my cars from Bryan and Moses Honda!
When your viehicle you have purchase has a problem then you find out what kind of people you are dealing with..as mine 2017 ram truck did have a problem 16 day after purchase .took to my local ram dealer and contacted Fred he in turn put me in touch with Clett and both men worked to find the best solution and they did very satisfied great place to trade ,Clemon
Bought a 2014 Jeep. Never asked for any special deals. When asking for a little bit of help to make price better I was told "there's only so much we can do. What do you expect?"
I then was promised another key. Only received one key: was told for a month the previous keener was sending it it in the mail. Here we are 3.5 months later with no key. I was promised if it didn't come they would get me a key free of charge. Can't even get a call back now when it comes to the vehicle. Once they get the sale the customer service is done
Salesman Brandon G. was very professional, patient, and very kind. Everyone involved took a great deal of time explaining the options of the automobile to me. They took the time to find the exact car I wanted, and brought it to their shop for my convenience. I was very thankful for all their kindness, and I would definitely recommend.
We had been looking for a Equinox AWD . Seen one at Mosses Automall Outlet on the internet. It had everything we was looking for . And great price ! We loved it .and bought it ..Today got to see how it would go in the ice and snow . It was great ! Love it !!! And would recommend you to go there . They was great! And to Vickie who sold it to us ! So nice !Thank you !!!
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