Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
Worst car I’ve ever owned
by DJ Dave from Willows, California
December 14, 2018
Sold it at 21,000miles and 5 yrs old.SRT model. Green with envy color scheme. $51,000. Bought new. Spent way too much time at the dealership chasing multiple electrical problems that never got Fixed. Stereo lacking quality sound. Touch screen sad. Traded for a new Mazda- a very reliable car !
Wickstrom Ford is a great place to buy a vehicle from. Kelsey was very helpful and knowledgeable. I would definitely recommend buying a vehicle from Wickstrom Ford.
Pros and cons
by ArAmas from Winston Salem, NC
November 29, 2018
I’m currently on year 7 with my Journey (3.5, SXT, AWD) and have been very satisfied with my purchase. (Bought new) pros: LOVE the service dept @ my dealership, good towing capacity, gas mileage is on point, interior hiding compartments. I will never own another vehicle without heated seats and a remote start!! Also, performance in the snow is amazing. I have a tow hitch and roof racks for more versatility. Cons: blind spots galore, no full size spare tire, cold weather causes her to be ’sensitive’, nowhere to put things within reach (purse, phone, etc)
I really enjoyed buying my Brick encore 2016. Joey did a wonderful job. Made sure it was in great condition had the oil changed and was cleaned beautifully. Joey is a super nice guy and I would highly recommend Auto Exchange Lombard. Great service.
by AngieMN from Brainerd, MN
January 10, 2019
I've had the car for a week and so far am loving it. I love the way it looks and it drives - no sharp/jarring brakes or gas. Plenty of power when I need it, love the technology. The bluetooth phone pairing is really easy to set up and the audio quality is great - better than talking on the phone directly. It does a great job understanding regular speech the first time and I've not yet had to repeat a command, very intuitive. It has USB ports and regular chargers, Android Auto/Uconnect makes it easy to use all of your phone's familiar apps. I also like how you sit up a bit higher than most cars, helps with visibility. The one thing I wish it had was blind-spot monitoring. That would be helpful but overall for the price I can't complain.
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
by gmatozeke05 from Lubbock,TX
January 3, 2019
Very comfortable, sporty,roomy and smooth driving. I would recommend this car to anyone looking for a bigger car. I am very pleased to own this car
The wait time is the worst. I have to wake up extra early every time I need to get an oil change trying to be the first in line. But the people are great! They try to help make your wait comfortable. They have free coffee and popcorn in the waiting area. I purchased my vehicle from this dealer less than a year ago and have been getting it serviced here since then.
Dodge grand caravan
by Makayla Stevenson from Muldrow ok
January 2, 2019
I love everything about it. It has enough room for my family and is still a luxury vehicle. I never thought I never thought I would fall in love with a mini van
This is a decent car for the price. It's basic and has been reliable for the two years I've had it. The basic warranty is only 36,000/3 year. The warranty is the only thing I would want changed for this car.
This car is beautiful and has all the power I need (I have the V-8). This car is so much fun to drive! It is a muscle car that looks like a luxury sedan on the inside with all the extras like heated leather seats, heated steering wheel, and the 8.4 inch screen along with a large trunk so that it is a great trip car too. Every time I get into this car I can't believe it's mine. I would have to spend about twice what this car cost me to get anything that would even be comparable. If you are thinking about getting a Challenger go for it!
2017 Scat Pack R/T Hemi 392 Charger in Redline Red!!
This car was so sexy & fun to drive!
430+ wheel horsepower would pin you to the seat (if the tires would hook) yet feel like a 4-Cyl Accord while cruising at 75 on the Hwy. Decent gas mileage for a V-8, high horsepower car. Although it's hard not to floor it everywhere to hear the monstrous exhaust tone.
LOVE, LOVE, LOVE this car!
Purchased it by special order from the dealer for just under $40k it was an absolute bargain!
Had terrific service. My repair was impeccable. It was done in the time and cost estimated. And, I was shown more about Blue tooth and navigation system by the owner of the dealership.
Fun to Drive and Reliable
by Maddie27 from Lansing, MI
January 10, 2019
Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.
everyone is always friendly and helpful. They take the time to tell you about your service and check in with you the car is ready to go.
Feels like I’m driving in an armored vehicle
by Brenda O. from Essex, Maryland
January 8, 2019
The car is comfortable and so roomy- lots of bells and whistles but the most important thing is that I feel safe in it. This is not a car that’s going to get pushed by the wind! The Hemi purrs like a sexy kitten and responds to the slightest touch of the pedal- best car I have ever owned!
Prompt professional greeting and service. Damon was great!! Will certainly return for service on both vehicles I own. The family owned atmosphere was obvious.
practical fun to drive and economical to run
by Philippe from Atlanta, GA
December 11, 2018
I use the stow and go feature a lot more than I thought I would. I average about 22 mpg with a mix of on and off highway driving
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