We had a great experience trading in our car and getting a barely used replacement from Mo! Mo was kind, helpful, knowledgeable, and most importantly...not pushy. He made our car buying experience easy and we walked out with a deal same day. No gross salesman tricks here - the entire team was polite and respectful. We love our new car from Daly City Mitsubishi!
Coming from someone who is in the customer service field I truly appreciate and honor quality customer service. My situation was not a easy one by any means but (Scott) was able to get me the JEEP of my dreams at a affordable price with convenient monthly payments that are within my planned budget! Would definitely recommend Century Auto to anyone looking for a quality vehicle to purchase at an awesome rate from a trustworthy, respected, and legit Car dealer. A+++ experience. Thanks again Scott for all of your help!!!
From start to finish my experience with Century Auto was what an ideal dealership should be. Scott worked really hard to make sure I drove away with the car I wanted. It was a long process and he never gave up, I tip my hat off to Scott, and I appreciate everything that was put into the deal. I would definitely buy from them again.
My salesman, Jay Soto, was the reason I bought my new Volvo. I am seventy years old and he was very patient with me. Put no pressure on my but convinced me that buying a Volvo S60 was the right decision for me. He took the deal away from Marin Mercedes by being so easy and not being pretentious. Mercedes made me feel they could take me or leave me. Not, Jay! I felt important to him.
Marin Volvo has sold us three cars over the last 20 years - and I will never go to another Volvo Dealer because their service and staff are par excellence! Am looking to buy another new SUV by year end - and will purchase from the same.
They are caring, thorough, and actually listen to their customers!!!
My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
Purchased a Hyundai Elantra today from Nicholas Parks Hyundai. Our sales guy "Louisiana Sam" was the best! We saw a few cars, drove the one we wanted, we were in and out in like 2 hours, start to finish. Sam was hassle free, no pressure and honestly a joy 2 purchase from. I wish I had money 2 buy 2 cars today...lol! I'be purchased a many of cars in my lifetime and honestly you just want to tell the sales people to bug off. But Nicholas Parks have a win win. You look, see, they answer your questions and then you buy! Thank you again!!!!.
An amazing service center. They even delivered my car to me! I am very pleased with the service I received! Great place to take your car and know that they will send it back looking better than it did when you dropped it off!
Fast car inspection and replacement of the battery
by PhilDC from San Francisco, CA
December 1, 2018
My battery failed after owning my KIA for two years, a month and a few days. My car was towed to Hilltop Ford/KIA under warranty and the problem identified: battery was replaced at cost of $154.40. I had thought something more serious was the case. Mr. Danny Roque, Service Manager, was very concerned, attentive and helpful in my obtaining a refund on additional towing charges, due to the fact that Oakland KIA, the nearest KIA dealer to San Francisco, could not store and inspect my car for eight (8) days after I contacted them. Hilltop KIA was able to inspect the car, replace the battery, wash my car and transport me to and from a BART station, all within thirty hours after I first contacted them by telephone. I greatly appreciate his assistance and the good service I received.
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