Used Ford EcoSport for Sale in Arlington Heights, IL

Buying a car is never fun. For some people, It is a miserable experience. I have personally never felt that way, as I have always used Arlington Heights Ford for my vehicle purchases. Recently, I had considered selling my 14-year-old truck. I was greeted at the door by Lonnie and instantly felt welcomed. You could tell, he wantedMy business. That is a huge plus. I ended up buying a beautiful (used) replacement and I felt everyone was happy with the outcome. The deal was done in a matter of minutes and everyone I felt came out a winner. Thanks Lonnie for your courtesy and trust. I look forward to working with you again in the future. -Kevin W

Mark Astrouski was Very Friendly, helpful and patient for me and my husband. Very Professional !!!! Great service!!!!!!

We have only had it for one day but we are happy with it so far! It met all of my husband’s needs for a new less expensive vehicle.

Car meets alll my needs. Good navigation. The visility is pretty good. Screen is big and technology is excellent. Back up camera is good also.

Ed is personable and thorough re answering questions and making sure I understand 'the works' package provided, he makes the oil change experience the most enjoyable quicklane trip around! Other staff were attentive as well when asked a question.

After purchasing upwards of 20 new vehicles in my lifetime, I have to say the Ford F-150 I bought from Julie at Napleton Ford last week was my best hassle free experience to date. Julie was patient as I decided which model was best for me, was not pushy and was able to answer all my questions. I would recommend Julie and the Napleton Ford team to anyone interested in purchasing a Ford product.

I had a bit of an emergency with my 2012 Ford Focus on a Monday morning, a transmission malfunction. The service department went out of their way to promptly repair the problem and get me back on the road within a couple of hours. The staff was very polite & professional, kept me informed and comfortable while waiting for the repairs to be completed. I couldn't have been happier with how the entire issue was handled. Thank you for the pleasant experience. William C Brehm Sr. June 23rd 2016

I am very impressed with their timely response and the information Carlos has provided including the additional pictures, available extended warranty, finance etc. I have not purchased a vehicle from this dealer but so far, I am very impressed with their service and I am planning to stop by soon.

I have owned this vehicle for 2 months, and am very happy with it! I was a little nervous about downsizing slightly from a Ford Escape to a Ford EcoSport, but it has proven to be plenty roomy for my needs. I am really impressed with all of the nice features like heated seats, moonroof, and the Sync3 system - all without a big price!

I Used cars.com to compare dealers within 100 mile radius from me. I did my comparison and research and decided to check out a 2012 Ford Explorer at Millenium. I set up an appointment for the next day. Brito was my sales rep and I think he did an awesome job! Financing a car is a long process but he had us in and out with our 2012 Ford Explorer in no time! He also told us that if we have any problems with the car he would take care of us at no charge. Furthermore, he went above and beyond to help us sell our old van because it had high mileage and was too old for a trade in! I would definitely recommend this dealership to family and friends! Thanks Brito you deserve a good commission!

I was there with my family and we were treated well! I have to autistic 5yr old twin girls and we didn't feel anxious or awkward while we were there. The kids play area was nice although my kids weren't very interested. The manager Fred was very nice and helpful. They worked out a great deal for our new family vehicle. I recommend this dealership to anyone, but especially to families who have special needs kids. With the worries of feeling out of place it's nice to go to a place and not get the awkward stares.

A few years ago, my parents purchased a Chevy Cruze for me as a graduation present from a different dealer and we had an absolute HORRIBLE experience. While owning my Chevy I would go to the dealer closest to my office and would have a TERRIBLE experience every single time I go. Now it's time to purchase a new vehicle a Chevy was at the bottom of my list when researching. But on a day off, I wondered into Bill Kay where I met Jen Senders. She sat at her desk and greeted me with the biggest smile. I walked over and we chit chatted. Not once did she ask me about how much money I was looking to spend total, a credit score or a monthly car note. She listened about my experience before and asked me about my home life, how far I drove to work. I told her I like the new upgraded Cruze. She got me exactly what I told her I was looking for, didn't try to up sale me. It was almost like she didn't want to sell me the car at all, and the more she didn???t try to sell me, the more I wanted to buy. She gave me the keys and told me to drive it around and see how I liked it. I guess my face said it all because when I came back she immediately moved me to another car that she thought I would like. The Chevy Trax. I drove the Trax and fell in love. And guess what, the Trax had $8 grand in incentives that I qualified for. Didn't have to be in the military, or drive for Uber or recent college grad or only have a left kidney. Jen then introduced me to the finance director who happens to be her dad, John. He talked to me about the car I was driving and explained to me the trade in process. When I mentioned the car loan was not in my name, he said ???we still have your back, no worries, just get your mom in and we will be all good.??? I told him I didn???t want them running my credit to 900 lenders like the last dealer and he said ???NOT AT ALL, only guys who don???t know what they are doing, do that. I???ve been in this business 35 years, trust me???. I was ready to purchase the car on Friday (2/17). The EASIEST process I have ever experienced. In 1.5 hours I owned my car. No haggling the sticker price, no negotiating the monthly price. No running my credit to 800 different lenders. The longest part was waiting for Eric the finance guy because he had a client before me. He even made that process quick and painless. Jen single handedly got me to purchase the Chevy brand again, and I will be back to do business with ONLY Bill Kay. Thank you Jen, John and Eric. Oh and even Jose for selling the car I originally wanted, and making me get an upgrade model for just dollars more.

Purchased the car for my 18 year old; she loves it. She likes the electronics, the size of the car, all the ways the seat is adjustable. The overall appearance of the car is cute. We compared to Honda, Ford had more features for a better price.

Stopped in to get my first oil change for my Ram 1500 Big Horn - they were done before I sat down. Great service, Josh Galiher was great! I will definitely bring my truck back for additional service.

This place is not your typical big box store dealership. I was amazed on how great looking there cars are and impressed with the staff. If you want something different in terms of buying experience, give them a try. The price of may car I bought was extremely competitive. I was really happy with my purchase and plan on returning to upgrade my car in a few years.

Great except the side door opening on the trunk in lieu of the overhead. That was a flop for Ford in the 70?s, why bring it back?

Most rear legroom and great interior styling. Drives very well. Very nice drive.Great 4 wheel drive. Good value. Room for three adults in rear seat.