Came here looking for something within our budget and we got just exactly what we were looking for! We weren't pressured to buy outside of our budget whatsoever which is refreshing! Greg Cormier helped us, and I highly recommend him. All the staff there is amazing and professional, and best of all no pressure, haggling. Go see Greg!
Elias was awesome when taking care of my car and maintenance. He even left a nice card in my car thanking me. He did a great job making sure everything was done in a timely manner. My car was even washed before it was brought back to me. Robert was also helpful by taking me back to work when I dropped off my car and he even dropped it back off at my office for me.
We purchased the car we always wanted today thanks to our salesman Jaber. He went above and beyond to get us the best deal possible. Highly recommend Auto Village to anyone who doesn't like the hustle and bustle of the big dealerships but still wants a great deal.
by Esperanza and Manuel Montiel from Bakersfield, Ca
February 5, 2016
I wanted to tell you, my whole experience from start to finish was professional and enjoyable. The Denali truck we purchased is exactly what we were looking for. My husband and I would recommend the dealership to anyone looking for an excellent used automobile. In a world where we don’t always have the best experience in a car dealership, this was great. It is without hesitation that I would buy another car from Naranjo used Auto Sales. The general public perceives a car salesman to be the kind of guy you’d better watch out for when buying a used car. Mr. Pina, you’re definitely not in that category. My Denali Truck is absolutely beautiful and it passed inspection without a single comment. I got a competitive price on a certified vehicle; and every promise was met. I am more than pleased with the high-quality product and service I received from Naranjo Used Auto Sales.
2500 Ram had check engine light and 4 recalls!Great! I Let's just say the reviews were not positive for most dealership service departments,including this one!Reluctantly I called and left a message and later that same day Brenda called with instructions and set an appt time. (was about a week out! Haddad rudely informed me it would be two!!) Arrived at the appt Thursday morning and was greeted with enthusiasm by my service girl Amanda. She is very pro!Real genuine and soothing in an annoying situation, like potentially not having your ride for days! I picked my truck up on Friday @5 right before quitting time at 6. Only two days! I saw zero poor attitudes and everyone was buzzing around getting things done. She also sent informative emails and reminders all throughout the process documenting everything!! I was worried for nothing,Just sayin!
My car said it was time for oil so I came down to Bakersfield Acura. Luis was quick to greet me at the service area and see what I needed. He was very friendly and provided updates on my car and provided an overall estimated time for the work to be done. I???ve had my TLX for almost a year now. While waiting for my car, my salesman Mario, checked in with me and took some time to chat since we ran into eachother in the showroom.
This is one of the largest CarMax that I've been to and they have quite a selection of cars. The salesperson was not pushy and were very friendly. The salesperson I worked with was Felicia and she was exceptionally great. I would highly recommend this dealership because of her superb customer service, knowledge of cars, and hospitality.
Robert was awesome. He was very helpful and knowledgeable as I did a trade in and lease. He was able to help me stay on my budget and still get the new truck that I wanted.
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