I cannot say enough good things about this place. Russell is a class act. Total professional. Thank you Russell. Joe (Finance) professional. And a straight shooter. This place gave me a great price on a 2016 RAM... loaded. I drove from Michigan due to price. And I won't hesitate to do it again. This place is clean. The staff is friendly. And Russell may be the best salesman I've ever had. Go here. Trust me.
Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
Had a wonderful experience at LW. When I asked Zach if the car had any mechanical issues, he said "we stand behind our cars", and LW did not disappoint. I highly recommend, and will consider a future car purchase at this locally owned dealership.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
I needed a car very badly but wasn't ready for one because i never imagined i could get what i actually wanted! Then a deer changed all that. My Dad suggested we go to Crivelli's because he always has a great experience with them every time he brings in work vehicles.
In the age of huge car sales 'monopolies' in the it's nice to have a dealer that will listen to you and what you want and need from a vehicle and make you feel like your car purchase is the most important one! You can always find the same people to help you and are genuinely glad to help you with any problems or questions! You do not get lost in the shuffle here!
Michael Crivelli searched and found me my perfect car, my Subaru Crosstrek! It is just what i wanted and he made it a reality.
Michael Crivelli and his team are always available with after-purchase care, too! I've had questions, lost my keys in the recycling, gotten a little dent and needed maintenance advice. I never doubt they can solve any problem i may encounter, and with a fabulous attitude and smile!
Thankyou Michael for your great service !
My leather seats had small cracks on the drivers side Maybe 5 on the top and 3 on the side The tech told me ford calls that normal stretch ...... I'm sorry but I have had leather seats in cars for 20 years and leather furniture in my home and have never had normal stretch occur......it's leather It should give and not tear ..... the solution was to have the seat repaired and it was it looks ok it's not perfect and at my cost of 85 plus tax I would have preferred it be replaced It's sad that ford doesn't back the full product. Not sure I will purchase a ford when I'm ready for a trade on this car my last car was a Subaru and the leather seats were perfect when it was traded in with no normal stretch
Everyone was so accommodating with us as we purchased a larger, new family vehicle. Carl was incredibly knowledgeable and explained every new feature of the car to us. He also worked with us as our schedule revolves around our infant and even came in the day he was supposed to go out of town for a family holiday! I would recommend this dealer to anyone looking to buy a new VW!
Simple state inspection. Work was done on time and to my satisfaction.
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