The selection of used vehicles at Alpha Motorsports is top notch. I recently purchased my 2014 Lexus IS350 at a very nice price and was given a fair and generous price for my trade-in by manager Shak. Jason my sales person and Shawn my finance advisor, were both very helpful in this car buying process and the deal was completed in a couple hours...thanks guys, looking forward to doing any future business with Alpha Motorsports.
V4 is a pouch, go for the V6
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.
I was referred to Bianca by a friend who previously purchased a car from her. I spoke with her about the process of purchasing and what I needed. She was great. I highly recommend everyone to see her if you want to be treated right. Can’t wait to be able to purchase my first car from her!
One of the nicer cars I have owned
by Matt from Minnesota
January 1, 2019
This car has meet all of my needs for driving since I drive for work it’s been really good in the winter months of Minnesota
This is the second car I have purchased from Scott and it's each time it has been a pleasure Bowl experience the these people bend over backwards to help you in any way.
Functional luxury and performance too!
by Cale Scott from New Jersey
January 5, 2019
My recently acquired Ford Edge Limited is to say the least a Very Nice product. I’ve owned 16 Ford vehicles from cars to 4x4 trucks and Broncos I’ve loved em all but on this day in my life the Edge does it!
It’s got so many luxury features that I am still discovering them, so many great ones are safety oriented. I looked for and found the 3.5 liter engine and could not be more pleased. Put it in sport mode and she goes. With 20” Scorpion tires handling is excellent for a vehicle with a higher profile, I just came out of a BMW 328i that was on 18x245 Michelin pilot sport tires so I am paying attention! The right engine/trans package is always important. If you get what you want in this vehicle It is worth the money!
To me it is best described as a somewhat tamed sports car with better visibility, the low center of gravity will have you looking for the sweet spot in that on ramp as you switch to sport mode and just move!!
I saw the car I was looking for a good while for a great price at Sullivan’s. Got a prompt response when I called to see if the car was still available and came up from Southern NC. My salesman Brad was awesome in answering any questions I had and even checked in for my ETA the day of to make sure the car was ready at the front of the lot for me to check out.
No hassle at all or pressure in the slightest. Took it out for a test drive and was sold already. The car ran great and was in great shape as described by Brad. The trading and buying process was a breeze and I ended up getting more than what would normally be offered for the car on KBB. The GSM, Mr. Will Sullivan was beyond a class act. Very respectful, articulate, and very understanding. He’s a great guy who runs his business the right way. He took care of our paper work in no time, was extremely patient and willing to explain and address any questions or concerns. A real stand up gentleman. He locked us in a great APR, explained all warranty options and was very transparent and honest on fees and every other small, intricate detail other managers wouldn’t readily share with a customer. I couldn’t be happier with the trading process here.
After everything was signed and ready, Brad personally hand washed and assisted the detailing staff and had the car prepped and ready to go shining in no time. He’s a class act as a salesmen. Highly recommend reaching out to him if you have any questions on anything on their lot. He will respond promptly and do what he can to make sure everything is ready to go.
Sullivan has a HUGE selection and quite honestly, one of the most impressive lot and detailing/service bay you could find anywhere. They are the epitome of good business and honest values. Give these guys a visit, it’s well worth the trip and you’ll be treated with respect and feel at ease with some of the stress that comes with used car buying.
Ask for Brad and another shoutout to Brad and Mr. Sullivan himself for the outstanding service and getting me into a great car I can depend on.
Solid purchase for family
by JB1 from Morgantown
December 18, 2018
Room and safety for family. We have two kids both with car seats and there is plenty of room. All wheel drive works in snow (WV winter tested). Plenty of cargo room. Can handle four adults comfortably as well. A bit pricey out of dealership, but hope it lasts to make up for that.
This is the best dealer I have ever been too! I always stress out so much while shopping for cars. I am in sales, so I know how things work. This makes it even harder for me to be in a high pressure sales environment. My husband and I went to Buick expecting to be stressed out. But let me say, our experience was AMAZING!!!! They were able to do things other dealers couldn't do, as far as a trade in is concerned. Got me into the car I wanted. Broke down all the numbers for us, and showed us the break down. Explained it all in detail. Needless to say, I drove away in an amazing vehicle, at an excellent price. And within a week my husband went back and got himself a vehicle as well! Jerry is the GM there and let me tell you, I will recommend him to anyone I run into looking for a car! We also did business with Layla and John! What amazing people. What an amazing experience! I will never ever purchase anywhere else!
by SportsMom from Hudson WI
December 31, 2018
This car is the perfect addition to our family with a new driver. Safe and reliable. Plenty of storage space and generous back seat. Handles well in snow
Took a week to hear from them. Was about to give a 1 star review. Finally talked to someone about a truck I was interested in. I was informed the truck had significant rust. Saved me a 2 hour ride. Thanks
Put 100K mi on it and it still runs like a top.
by Teacher from Holland, MI
December 21, 2018
I have had very few problems mechanically with this car. Bought it used, changed the oil regularly and had it checked periodically but so far have not needed any major repairs. Drove it 75 per day and put over 100K miles on it. I would buy another one if or when this one finally dies.
I liked capital motors they made it so easy for a 19 year old person to understand the buying process easy
Love at first sight
by MsBlack76 from Hattiesburg, MS
November 14, 2018
This the best looking vehicle around. The comfort of the interior is exquisite. I fell in love with the Ford edge titanium when I first saw it online, but to drive it was a dream. I still think about vehicle everyday.
I had routine service and VA safety inspection completed in a great turnaround time (about an hour). I also had new wipers installed; however those new blades were horrible. Leckner replaced them for free but I had to drive an extra 50 miles (25 each way) to have it resolved.
It’s a Keeper
by JKBTex from Dallas, TX
December 4, 2018
We bought our 2015 Edge SE in Oct 14. They changed the body style and we love it. We have had it a little over 3yrs and have not had a problem. It’s is a little wider than the previous models, but we like that. It handles very well, gets up and goes, plus doesn’t feel your going 100mph when you are due to how smooth it is. This is the second Ford we have owned and we will be keeping this until it dies. We have taken it on multiple long trips without issue. There is plenty of cargo space, good sound system, and features you will find on a $60k vehicle, plus more!. It truly is a joy to drive, you won’t be disappointed in purchasing one.
Excellent customer service , service desk personal the best.
The best and most reliable car I've owned
by ATec from Portland
November 9, 2018
This car made me feel like I'm one of the richest people in Portland. It has more leg room and the seats are comfortable. But I wish the front seats are adjustable to pull the legs and push to extend. The other thing is the USB port makes the car more hitech. It makes me feel safe when driving it on the freeway or congested area. When it comes to gas wise, it is the best.
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
Love our New Edge
by newFordfan from St. Louis, MO
January 11, 2019
Is a great sized SUV. Bigger than the compact suvs, but not a monster. Gets great gas mileage, handles well, easy to park and maneuver. Wonderful for a family with a dog, plenty of cargo room for luggage and out 70lb dog. Look forward to having this Edge for years.
My truck was repaired on time as promised, and the work was done right. My service advisor Joshua was great. He let me know what the problem was, how much the recommended repairs would cost, and when it would be completed.
Love my Ford Edge
by Jupiterkaren from Jupiter florida
January 5, 2019
Great comfort front and back seats. Display is large enough to see while driving without taking eyes off road to focus....navigation awful. Takes me past places I am looking for, when I use voice commands it calls wrong people, also some buttons so small you really need to make sure you get familiar with vehicle so you can press when needed. Once in a while I detect a hesitation with the tranny, but then it picks up speed again. Trunk one button great feature, twice I stood by it with keys in hand and it started closing on me, I lived. Yes great vehicle. I feel secure and comfortable.
The salesman, Buks Botha, was great! Straight forward and very quick. Finance was pretty good. There was a little more back and forth than I would have liked but I think that is to be expected when the buyer wants a low payment/interest rate and the dealer wants as much of a profit as possible.
Most beautiful car I’ve owned.
by Grandma Francie from Jefferson City, MO
December 15, 2018
I wanted a comfortable car in my older years but also needed hauling capacity. The Edge gives me everything I need and want. It’s a luxury car but it has 4WD for safety and I just love it.
Everything was well put together and the salesman knew exactly what we were looking for. I have brought three vehicles from Cowles Ford.
Smooth ride, comfortable seats
by Nt_FordEdge15 from SCHENECTADY, NY
December 13, 2018
The Edge is a quiet, smooth ride. Love taking this vehicle for extended destinations, because the leather seats are so comfortable.
The brakes are EXTREMELY touchy. I spoke to the dealership and the man I spoke to said his wife has the same vehicle and this is her complaint also. When the brake pads are cold, even if tippy barely touch them you stop suddenly.
Everyone was will to work to make sure I received the best price possible. Great experience dealing with the team at Cowles Ford.
by I.canfixthat from Windsor, Colorado
November 6, 2018
I absolutely love my new edge sport! Tons of features including lane keeping assistance and rain sensing wipers, killer sound system, and beautiful black accents on the grill and wheels! I highly recommend owning one!
Wonderful staff great service thanks to Steven Campbell for all of his help in finding and fixing the problem would definitely recommend the service department
Nicest vehicle I've ever owned.
by Emmer from New Haven, IN
December 17, 2018
The ride is nice, great for long distance driving. The size of the car is exactly what I needed since I have a disabled child who uses a wheelchair that I need to transport. This car is exactly what we needed to make our lives a little easier. We could not do it otherwise. I love this car!
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