Used Ford Edge for Sale in Grand Island, NY

The people were very friendly. I would recommend this dealer to a friend. One complaint is that they didn’t call me when my car was ready, even though they said that they would. I had to call them . So basically, I was without a car for the majority of the day.

The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.

Excellent service all round - many thanks! They went above and beyond to provide a great customer experience. Thanks for helping us out and finding the time to fit us in at short notice.

Very quiet, comfortable vehicle for our travels on the road. Fold down back seat provides for plenty of cargo. Leg room and power seats are appreciated.

I was looking to replace my mazda speed 3 (I'm older now needed a better daily car) and was very impressed by the selection of used cars. I ended up buying a Chrysler 200. I told the salesman( Jack White) what i was looking in a car and I was instantly in love with the fully equipped 200. When it came to financing Matt Ramsdell found a price point that was easy for me to pay (less then 150 a month) with a lifetime bumper to bumper warranty. I always have all my service done at the Niagara Falls location and Frank is the best, always tells me what I need and what I don't have to do right away. Fantastic dealership all in one buying and service in one place

I owned o e for 8 years and totaled it and found a newer one and had to buy it because I NEVER had any issues with it and loved everything about it. The newer ones have 4 cylinders and mine has a V6. I don’t like the newer ones!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Comfort and convenience are in abundance. I can't say anything negative and the experience of buying or owning this car. I've been more than satisfied from the beginning.

Bought a car from basil resale today. It was a great experience. John was the best salesman I have ever dealt with. He was professional and easy to work with. Will never buy a car any where else.

My appointment was at 12:30 which I scheduled on my break. I brought my car in at 12pm. 30 mins early, I test drove 3 cars. Stopped at Wegmans and got lunch came back and my car STILL wasn't ready. 2 hours for an oil change and I had an appointment. Unacceptable!

This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.

My salesman, Matthew Mosher, is very nice and knowledgeable. I bought a used 2016 ford fusion from West Herr, and I was able to fully test drive the car before the purchase. I was even able to drive the car home so that my wife (she was not with me at first visit) can check it out. The price is fair. I don't have much to complain except for the financial manager kept trying to sell me their extended service plan. I did not buy it but I can understand he is just doing his job.

Drove a Ford vehicle everyday for the better part of 30 years. LTD, Crown Vic’s and Explorers That took abuse from fleet use and never quit. Transmissions typical Ford but they lasted 100000 miles or better. This Edge by far comfortable, adequate power and smartly styled. Excellent value for the money.

Bought 2017 MKZ from Rich Ball/ Gina Hammer after being referred by Joel Schmitz a friend who works at another West Herr location. From Joel pointing me in the right direction and laying the ground work to Gina and Rich getting the exact car I wanted via an out of town dealer swap was a great experience. They paid attention to my needs and made me feel like a valued customer every step of the way. Their respective assistants were also very courteous and helpful. I would highly recommend all of them to my family and friends. They are a credit to the work force at your company and it was my pleasure to do business with your dealership.

I actually went to buy an explorer and once I drove the edge I was sold. Has alot of leg room and it has all the luxuries I had in my previous vehicle. I love how it hugs the road as well as the feel of safety driving it. I would highly recommend the Ford edge .

My 20 year old son recently purchased a 2014 Ford Escape Titanium 4x4 with 15,090 miles on her. From the initial call, scheduling a road test, communication and follow up by the Basil Ford dealership professional staff before and after the sale, along a REAL FORD CERTIFIED 100,000 Miles bumper to Bumper Warranty at a fair price and the ability to negotiate a great price on the Titanium was the best experience at a dealership in over 4 car dealerships experiences. Oh the best of all 1.9% financing. Basil was great from Bill to Tony to Mike our sales person. I found the only dealership we will do business with moving forward, Basil Basil just great deals is the real thing !!!!! Keian & Claude

2017 Ford edge titanium , had to replace tires before 30000 miles. Took on trip and whole radio, GPS, touch screen quit working. Button s below would not work either. Driving thru snow storm and can't get defrost to turn on. Very scary. Called Ford for assistance and got someone over seas. Told us to contact our dealership, was told not a safety issue for recall. Really!!!!! Was told to take to a dealership in AZ. And leave so they could look at it, no rental or loaner car. I'm like thousands of miles from home.

Much better than anticipated. Purchased low mileage used. Loaded titanium. Gas mileage not great. All wheel drive with 20 inch tires. Very quiet on the road.

This review is for a great experience with an oil change, but I also had to say how happy I am with West Herr and in particular David Bliss who sold me the car I had serviced. I am not always easy to deal with as a car buyer, but I was treated very well and had a really great overall buying experience. I have dealt with many car salespeople before and no one is better than David.

I usually avoid dealerships (for a variety of reasons) but when three warning lights came on the dash of my Rabbit, I figured I'd better bring it to the dealer on the way home from work. I couldn't believe that I could name a time--that day-- and they were able to accommodate me. I was very pleased with the experience. Tony, the service mgr, was very friendly and efficient. The facility was sparkling clean (well, it is new) and I enjoyed a fancy coffee while watching the news. By the time I'd taken my last sip, my car was ready. I will definitely be back, having revised my opinion of dealers, haha.

Handles great, great acceleration, gas mileage, very comfortable, smooth riding. Very luxurious for a very good price. It makes driving a pleasure for a change.

Erik is nice sale man. He make you feel easy to dealing

My overall review is outstanding they stand behind what they sell. My family have purchased 8 vehicles with no problems at all John and the staff are awesome

This car is very comfortable, I am very happy with my choice, it meets my needs for family use. The same has 1 USB port, 1 lighter in the front, 1 in the back and another in the trunk and the internal space is very good.

This was not my first experience with kipo motors in Ransomville New York. Leslie is great! When in for service he takes a minute to stop and say hello! Service department also pleasant and accommodating. The whole process of re-leasing went swiftly and without a glitch. Try them the service is GREAT and if local you do not have to drive far !!! This time I received a gift and a personal call from Keith for my business- nice touch!! Thank much I am enjoying my Equinox very much!

They are great cars to have. Great on gas and good on power. They are right size. Nothing too big nothing too small. Its the perfect vehicle for me

I absolutely love my new car and all the extras it has!! Super comfy and roomy for my family!! Love it drives and rides wonderfully!!

This vehicle is quite an up grade for us . Veru pleased so far. Drives like a car and rides extremely nice. Has all the bells and whistles we were asking for.

I had a great time purchasing a car from Justin Kelly at The ford location in Hamburg. He has a wonderful southern accent and is very polite! A wonderful experience all around.

This was the best experience I have ever had at a car dealership. I leased a 2016 Jeep Compass from Dalonte Wallace at West Herr Jeep. He really went to bat for me to get the best price possible. I would ask for him when you go there.

Friendly excellent service. Wait was short. Easy to stop in and get needed service. Service explained well. Check out was easy as well. Have used in the past and will continue to do so

This car (2019 Ford Edge Titanium 2WD) has surprised me in the power and handling it has. Easy to merge on Interstates with short entry ramps, great handling, lots of cargo space. It has taken a bit to get us to the placement of all the controls, having moved from a 2016 Prius. The infotainment center is excellent and the Sync 3 system is easy to use. If you are looking for a new (or late model) vehicle, you really should consider looking at an Edge.