Used 2013 Ford Escape S for sale

Please ignore my previous review as all has been fixed and taken care of! I could not delete my previous review and I/we were really upset, but Brent saved the day! Thank You

Joe and Paul Crouse auto sales earned every star they get. I recently bought a 2012 Hyundai Electra touring auto from them and their sales staff was very helpful , pleasant, and gave me a very fair trade in allowance for my car. I would highly recommend them. Sandra G. Carson

This is an excellent dealership. Great service and responsive to my needs. The people are very nice and easy to deal with. I love Subarus.

This car met all my need and then some. I loved it. Had 220V plug. If I had a power outage in the house I could dry my hair in the car with the dryer. Had 2 USB ports so two person could plug in devices if needed. Sunroof was fun to open in good weather. Comfortable. Lots of leg rooim front and back. Plenty of cargo room too. If I didn't ajve so many miles on it, I'd still have it today,

Super happy with my purchase from Shift. Great website info, photos, communication, and delivery. After putting 1,000 miles on my car I couldn't be happier!

West Herr handled my factory recall promptly and without a hitch. Always a pleasant experience at West Herr Subaru.I will be back there just as soon as I need service.

i bought a 2011 ford fusion and i love it the car is black on black its super clean and it drives like its brand new

I am first time car buyer and Josh Kirstein was a fantastic salesman with a great personality he went above and beyond to make the buying process very easy and smooth for me . Great Dealership environment felt very welcomed, definitely recommend shopping here.

After doing a lot of searching we finely found our new car...The dealership worked with us and made it happen...So far we are happy with how things have went so far.....Hope for everything to all go through

Just ask for Phil and everything will run as smoothly and professionally as possible. Phil makes sure to treat your vehicle as if it was his.

Prompt service and professionalism, clean facility, liked the shuttle service. What more can I say? Don't know! 20 words? Seriiously??

We worked with Brandon. He went out of his way to make sure we were taken care of. We got a fair price for the car and we got a great price on out trade in.

I was in a hit and run on friday, 4/23/21 and I only walked away with minor issues, while they totaled my car. Make sure to download the SYNC onto your phone because once my car was impacted it called 911 right away.

Tony, my service advisor was Very knowledgeable, polite and courteous. Highly recommended. The wait wasn’t too long, was updated throughout the period I was waiting

I have no problems with the dealership. My mother purchased a Ford Mustang in 2006. This have been the only place it’s ever been for services. The car had a few problems of shutting off on its own twice two consecutive times when it had few hundred miles on it. Had an alternator replaced two years after that. While under warranty paid for it. Fast forward years later by 2013 2016 I had some belts replaced and they were replaced in the wrong manner they were crossed over my water pump hose as I drove it home I saw steam so I took it back up to Mullinax to tell them what the problem was. They said all kinds of fluids damaged the entire engine by spewing out. So it had to be replaced and it would no problem replacing it because it wasn’t my fault a mechanic negligence. So I wasn’t offered a newer engine for my troubles I was offered a used one don’t no how used it was. Probably About 2years from that the heads went out on the used engine. I proceeded to ask why should I pay almost 2,000 for something that shouldn’t be my fault an the engine I have not so old well atleast I thought and I was told that’s the only time they can honor that it will be on them. Of course I feel it should be an I shouldn’t have any type of issues for another 100,000 miles for my car to be an 07 I have about 109,000 miles on it I drive it to keep everything basically flowing and not rust or anything an I do understand somethings will go bad. I’m a dear customer and I tell Plenty of people to shop there if they have or not i put Mullinax up highly. I financially would love to get a truck from Mullinax one day. I have a friend a salesman’s there. Now I have another concern I took my car to be check out at Mullinax a a little time back months ago ,cause something causing my battery to go dead an my wiper motor went out so I purchased a wiper motor an was about to put it in myself but I don’t want to do that if my battery going dead for some odd reason. If I have a Ford an now my car is in the category of being a used car I was told from the service tech the mechanic couldn’t find out the issue. This suppose to be Ford dealing with a Ford vehicle. No recommendation or anything. So I’m stuck on finding a 2nd 3rd party. It shouldn’t be that way.

This is a great place to buy a car and a great p[lace to have your car serviced. The service dept. is the best around.

Mike McGraw was very helpful to me in finding the right car. He answered all my questions about available inventory and the buying process. I'd recommend Mike and Walser Honda without doubt.

Rhett D. is a extremely knowledgeable sales person, very helpful in providing info to guide you in making a decision. In non sales role he is a great person.

My first SUV was an older Escape, which I was happy with even with lots of miles on it. The situation arose for a newer model, and I opted for a 2013 Escape with very low miles and still smelled new in 2019. So far, I am very happy with the upgraded features etc. I hope this one lasts a long. long time yet!

Matt and Josh were very helpful in advicing us about different ways of getting a brand new vehicle and they were attentive and polite

I’m vary satisfied with my experience and purchase,and Samantha went Out of her way to make it happen For me.She should be recognized for Saleswomen of the Month.

The only problem I had was, No one ever called me when my order came in from the parts department

Dave was excellent! When I reached out with questions, he answered promptly and was very helpful and courteous. After all the questions, it ended in me taking a day off work and making a 3 hour drive to test drive, and ultimately buy the car I was looking at. Dave was even more awesome in person! He was able to work with me and get me a great price on the car, AND he had one of his guys follow me to a rental place an hour away so I would be able to turn in my rental and start driving my new car right away! World class service in a small mountain town. 5 Stars our of 5! Highly recommend!

The Ford Escape Titanium is not a Cadillac, or race car, but it's not priced like either as well. This car will serve the purposes we need, and wanted. AWD, plenty of goodies, high enough for comfort, but not to high.

Not sure we wanted to enter a used car sales lot given our experieces, albeit decades ago. But Pioneer had a fair price on a model we were thinking of buying. David met us, friendly but low key enough. We test drove the car and liked it but needed to know more about this particular car. Pioneer provides free carfax services. You might say no big deal, you saved $19.95. That's not the point. Rather the point is that David wanted totally transparency to ensure this was the car we wanted. There was no pressure, just took our time to decide. We agreed to buy it, and we were out the door in less than 30 minutes with a great car, fair price and great buying experience.