Used 2014 Ford Escape for Sale

3 vehicles found
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Used
$13,422 37,493 mi.

2014 Ford Escape S

Great Deal
Chevy Chase Acura
(301) 715-3728
4.9 (256 reviews)
20 mi. from 20147
  • Ext. Color: Other
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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(301) 715-3728
Car buying
by E and c from Frederick md
June 27, 2018
Mike D was really helpful with my purchase we got a really good price this is a good dealership we will be back when we need another vehicle
See all 19 photos
Used
$12,619 39,892 mi.

2014 Ford Escape S

Great Deal
Cowles Parkway Ford
(888) 897-8014
4.3 (590 reviews)
28 mi. from 20147
Authorized Ford Dealer
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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(888) 897-8014
Lack of Customer Service and Vehicle Updates
by Unhappy Escape Owner from Stafford, Virginia
November 27, 2018
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine. What gives? Brand new vehicles shouldn't have problems. Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date. We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details. Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
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Used
$10,995 69,407 mi.

2014 Ford Escape S

Great Deal
Vehicle Wish
(240) 575-3935
5 (18 reviews)
24 mi. from 20147
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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(240) 575-3935
Pleasant Honest Dealer - No pressure sales
by Susan from Centreville, Md
August 15, 2018
Walid - the owner makes shopping for a used car a pleasant experience. He's knowledgeable, honest, and not pushy. He answered my questions and explained options during my used car search. Walid advised me which of the three makes I was considering would be best for me - and why. If you want a fancy showroom - look elsewhere. If you want a good experience - look here.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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